# PizzaExpress™

> Loyalty program for earning rewards and managing dining experiences at a pizza restaurant. (iPhone/iPad app by pizza express restaurants ltd.)

- Source: https://appshunter.io/ios/app/pizzaexpress/id440565075 (this page in markdown: same URL + `.md`)
- Developer: [pizza express restaurants ltd](https://appshunter.io/developer/440565078)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 4.72/5 from 21,494 App Store ratings · 155 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.6 · 79 MB
- Languages: English
- Released: 2011-06-16
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pizzaexpress/id440565075/reviews.md

## What is PizzaExpress™?

Earn your slice of the good life.
 
PizzaExpress Club is your way to get free rewards every time you dine.
 
Earn Pizza Stamps every time you eat with PizzaExpress, and you’ll unlock new tiers with more free rewards for you to enjoy again and again.
 
Here’s how it works:
•     Get free Dough Balls ‘PizzaExpress’ just for joining the club.
•     Earn Pizza Stamps by dining in our restaurants, ordering online via PizzaExpress or buying our chilled supermarket pizzas.
•     Collect Pizza Stamps and go from bronze, to silver, to gold tier to earn more rewards.
•     As a PizzaExpress Club member, get rewarded every time you dine for a whole year.
 
And you can also use your PizzaExpress app to:
•     Find and book a table whilst you’re on the go.
•     Browse our menu to see our latest delicious food and drinks.
•     Check-in to your table, order via the app and pay your bill – you can also split the bill evenly or by item.
•     Stay up to date with Pizza News about our offers, seasonal menus, and live events in our restaurants.

## Key features

- Earn free rewards with Pizza Stamps
- Unlock new reward tiers
- Scan QR codes for stamps
- Scan supermarket pizzas for stamps
- Find and book tables
- Browse the menu
- Check in and split bills

## What do users think of PizzaExpress™?

Overall sentiment: negative

**Pros**

- 💰 Excellent rewards and discounts that significantly reduce bills
- 👍 Intuitive and user-friendly interface design
- 🎨 Visually appealing and well-crafted app aesthetics
- 💳 Convenient payment options including Apple Pay and bill splitting
- 🏆 Effective loyalty program with multiple membership tiers
- 📱 Smooth and responsive performance when working correctly
- 🎯 Easy table booking functionality

**Cons**

- 🐛 Frequent login and authentication failures
- 📧 Verification emails not being delivered
- 🔄 Constant forced updates required to use app
- ❌ QR code scanning crashes the app
- 🚫 Check-in functionality regularly fails
- ⚠️ Rewards incompatibility and restrictions
- 🎨 Recent redesign poorly received by users
- 🔧 Poor location detection and address selection flow
- 💸 Misleading tip suggestions at checkout
- 🔐 Excessive data collection during registration
- ⏱️ Slow and cumbersome ordering process
- 🌐 WiFi connectivity issues in restaurants
- 🔄 Orders cleared when changing postcodes
- 🚫 Unable to modify items in kids menu
- 📵 Rewards expiring without notice
- 🎭 Reduced rewards value after recent changes

**Commonly reported bugs**

- Login verification codes not sent or delayed
- Password reset emails not arriving
- App crashes when scanning QR codes
- Check-in feature not working across multiple restaurants
- App freezes on payment page
- Location detection fails requiring manual postcode entry
- Rewards not applying at checkout despite eligibility
- App crashes on older iOS/iPadOS versions
- Collection ordering page greyed out and unresponsive
- Voucher scanning not working
- Chat support failing to load
- Delivery address selection wipes basket contents
- App hangs during registration process
- Notification spam with excessive ads
- Incompatibility with certain iPhone models
- Bill splitting functionality issues
- Email address change not supported in-app

**Most requested features**

- Ability to remove toppings from pizzas during ordering
- Dark mode option
- Ability to cancel orders through the app
- Save credit card details for future transactions
- Custom tip amount entry at payment
- Share postcode with invited guests
- Customizable favorite restaurant selection
- Faster email verification process
- Better integration with Apple Pay and payment systems
- Improved rewards clarity and compatibility information

## Recent user reviews (10 of 155)

All indexed reviews: https://appshunter.io/ios/app/pizzaexpress/id440565075/reviews.md

### 1/5 — Waste of time - unable to order

*2026-08-24, version 6.5.1*

I have tried many times to order using the app, but never once got past the Cloudflare verification. This is the only app or website that has this problem!

### 1/5 — Cloudfare verification

*2026-07-28, version 6.5.1*

The app itself seem good but the verification keeps stalling. Cloudfare is the continuous loading circle preventing the order. 
Disappointed.  Off to Dominoes….

### 1/5 — Horrible

*2026-07-28, version 6.5.1*

Bad service bad food bad everything never coming here again food taste disgusting and sauce is made of powder

### 1/5 — Login Problems

*2026-07-24, version 6.5.1*

Cannot login to app, seems the display is too big for iPhone 17, no matter what you do, you cannot make display smaller or move it about, login section is at bottom of screen with only half the touch button showing so you cannot login, absolutely useless, can only login using website.

### 1/5 — Completely bugged

*2026-07-23, version 6.5.1*

Despite deleting and redownloading (AND ENSURING MY PHONE IS ON THE LATEST IOS UPDATE before anyone says I need to update to the latest ios) the app will not do anything apart from tell me to close the app and download the latest update. The last update was a month ago? Terrible app for an otherwise excellent business.

### 1/5 — updating problems

*2026-07-22, version 6.5.1*

i can’t use the app until i update it however i can’t update the stupid thing because it won’t let me

### 1/5 — Not fit for purpose

*2026-07-15, version 6.5.1*

Constant issues with not recognising location or pizzeria. Unable to check in, etc. Too stressful to use.

### 1/5 — Never sends verification or password

*2026-07-02, version 6.5.1*

Joined multiple times but never gives the verification code despite checking junk inbox. Rubbish and I will avoid the restaurant as a result as I am missing out on all the deals

### 1/5 — Waste of time

*2026-07-01, version 6.5.1*

Tried to register to log in to the app. But no verification code received even though the email address is correct and not in the junk folder.

### 1/5 — Ridiculous data grab

*2026-06-26, version 6.5.1*

Don’t use the app it’ll try and force you to make an account even if you press checkout as guest.

## Frequently asked questions about PizzaExpress™

### What does the PizzaExpress™ app do?

The PizzaExpress™ app is a loyalty program designed to reward customers. It allows you to earn Pizza Stamps for dining in, ordering delivery, or purchasing supermarket pizzas. These stamps help you unlock new reward tiers with free food and other benefits.

### How do I earn rewards with the app?

You earn Pizza Stamps by joining the club, scanning QR codes on collection and delivery pizza boxes, and scanning supermarket pizzas. Accumulating these stamps unlocks various reward tiers, offering free Dough Balls and other treats.

### Is the PizzaExpress™ app free to use?

Yes, the app is free to download and use. There are no upfront costs associated with joining the PizzaExpress Club or using the app's core loyalty features.

### What are the key features of the app?

Key features include earning free rewards through Pizza Stamps, unlocking new reward tiers, scanning for stamps on various pizza purchases, finding and booking tables, browsing the menu, and managing your bill, including splitting payments.

### Can I use this app to book a table or pay my bill?

Yes, the app allows you to find and book tables directly. It also enables you to check in to your table to pay your bill, with the option to split the bill evenly or by item.

## Version history (last 5 releases)

### 6.5.1 — 2026-06-15

Hot out of the oven:
•	We updated the PizzaExpress app with the latest technologies so that you get the very best experience.
•	We’ve made some bug fixes and general performance improvements.
 
Please remember to keep app updates turned on to stay up to date and ensure the best possible experience.

### 6.5.0 — 2026-02-10

Hot out of the oven:
•	We updated the PizzaExpress app with the latest technologies so that you get the very best experience.
•	We’ve made some bug fixes and general performance improvements.
 
Please remember to keep app updates turned on to stay up to date and ensure the best possible experience.

### 5.0.0 — 2023-10-09

Hot out of the oven:

•	Stunning new look and feel for the app. Bringing you the Soho Spirit.

Please remember to keep your app updates turned on to stay up to date and get the best possible experience.

### 4.10.0 — 2023-06-19

Hot out of the oven:
 
•	We have introduced some exciting new reward offer functionality
•	General bug fixes and performance improvements to keep things running nice and smoothly
 
Please remember to keep your app updates turned on to stay up to date and get the best possible experience

### 4.9.0 — 2023-03-22

Hot out of the oven:
 
•	Bug fixes & general performance improvements
 
Please remember to keep your app updates turned on to stay up to date to ensure the best possible experience

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*