# PJ CARS Derby — user reviews > 18 indexed App Store user reviews of PJ CARS Derby by muddasser ahmed, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/pj-cars-derby/id1449253055/reviews - App overview in markdown: https://appshunter.io/ios/app/pj-cars-derby/id1449253055.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — WORST CUSTOMER SUPPORT!! *2026-02-04, version 37.0.10* The driver missed my road and was not using GPS. I even asked during the journey why GPS wasn’t being used, but the route continued to be inefficient. To avoid being taken even further away, I ended the trip and walked instead. When I contacted customer support to explain what happened, the situation got worse. The representative raised their voice at me, blamed me for not directing the driver, and then hung up the phone mid-conversation. Completely unacceptable behaviour. ### 1/5 — Price change *2025-04-05, version 35.1.9* Never had an issue using the app but tonight was asked to pay an additional 3.00 on top of what I’d paid on the app when I asked why he said because it’s Friday night. I called the office and spoke with a manager who said they have an issue with the app not charging enough apparently which they are trying to resolve but that’s not my fault and the price you are given and pay should stand ### 1/5 — Too expensive *2024-06-16, version 34.6.15* Counts so fast ### 1/5 — Fare *2022-08-13, version 33.6.18* Rang for taxi said it would be £10.00 from Willington to repton tried to charge £20 then £15 ….. I said no they said £10.00 he said I’ve had to come from Normanton I said well you shouldn’t have excepted the fare he said ok just pay £10 and stop stressing him out and he dropped me off street away from home DO NOT USE THESE !!!!! ### 1/5 — Can see the code and the table details from backend *2022-06-26, version 33.6.18* I have been trying to cab from past couple of days, it always throws error and I can literally see the backend database table it is referring to 🤷🏼‍♀️… ### 1/5 — Rude drivers *2021-12-01, version 33.4.22* The drivers are so rude, even though they have card payments, they refuse to use them . They don’t know customer service. Horrible ### 1/5 — Awful *2021-10-19, version 33.4.22* Kept saying it was sending a code to log into the app never did ### 1/5 — King of the worst taxi O_O *2020-03-08, version 32.1.19* Taxi driver so so. But the guy on a phone was very rude however I would never ever in this or any other life recommend this taxi. Long story short, u better off walking. ### 1/5 — Avoid *2020-01-25, version 32.0.2* Booked a taxi at 18:00 to arrive at 19:00. Estimated fair was £4.70 happy days. At 19:05 got a call saying it would be £20 and they was going to have to drive from Derby so would probably be another 25 minutes. Made me late and they didn’t seem to care. Why didn’t they ring me until after 5 minutes late? Never mind the App avoid the company. ### 1/5 — Worst selection of route *2019-04-08, version 32.0.2* On time taxi but driver chose busy route, before app show me estimated money £4.40 but half of way taxi meter show me £5 and take off because don’t want o pay him like airport fare,,, Uber is best because no hidden charges Not recommended to any one 😡😡😡😡😡😡😡 ## Most praised reviews (8 highest-rated) ### 5/5 — Driver number 106 *2025-08-12, version 36.0.7* Best driver. Always play good music ### 5/5 — Excellent service *2024-12-07, version 34.6.18* Used PJ Cars to take me into town for a night out and bring me home excellent device from Both drivers really polite and very professional. Will be using PJ Cara again and booking on the app was really easy to do ### 5/5 — lovely drivers *2024-11-01, version 34.6.18* good service ### 5/5 — Great *2024-08-31, version 34.6.18* On time update tell you drivers coming by notification and receiving text by driver arrive over all good service 👍😊 ### 5/5 — Excellent *2024-06-17, version 34.6.15* 😍 ### 5/5 — Go estate *2023-12-13, version 34.5.11* Top service ### 5/5 — Truly excellent *2022-05-21, version 33.6.13* Great service ! ### 5/5 — Superb *2019-09-01, version 32.0.2* Taxi back from town 31/8/19 quickest route, polite & courteous, and cheaper than my usual Albatross. Fair play to PJ’s, app downloaded and will definitely use again. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-23.*