# Places Tracker — user reviews > 99 indexed App Store user reviews of Places Tracker by PLACES FOR PEOPLE LEISURE MANAGEMENT LTD., rated 2.30/5 from 3 ratings. - Source: https://appshunter.io/ios/app/places-tracker/id1182965748/reviews - App overview in markdown: https://appshunter.io/ios/app/places-tracker/id1182965748.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (19 of 99) ### 1/5 — Shocking *2024-03-08, version 6.7.10* The app will not let me login (like other reviews on here) I’m using the same email and password as for the places leisure app and the website. Repeatedly says incorrect. Click for a recovery password, and the email never arrives. Really frustrated and disappointed. ### 1/5 — Candidate for worst app ever *2024-02-24, version 6.7.10* It would be quicker to run to the gym, book a session and then run back than try to do it through this app. ### 1/5 — Won’t even log me in please help *2024-02-12, version 6.7.6* It says my password is incorrect and that it has sent me a link to reset my password but no email to reset password ever arrives! I pay to use this and can’t find anyone who knows how to support me with the issue. Please please contact me to fix this! ### 1/5 — Useless *2024-02-09, version 6.7.6* Not fit for purpose. Won’t accept password even though I know it’s correct as works on website. When I then try and get them to send a reset password email it doesn’t send one. I can see this is a common complaint but they can’t be bothered to fix it despite trousering huge monthly subscription fees. ### 1/5 — So slow it’s unusable *2024-02-08, version 6.7.6* The functionality of this app seems ok, but it’s so slow to refresh that it rendered it almost unusable.. very frustrating.. ### 1/5 — Doesn’t work *2024-01-31, version 6.7.6* I have never been able to sign into the app, even though I can access the website with the same credentials. Completely useless. ### 1/5 — Incorrect password *2024-01-28, version 6.7.6* It continues to tell me my password is incorrect when I have checked over and over and over and it definitely is not. The password reset function then does not work. Unbelievably frustrating. ### 1/5 — Useless *2024-01-28, version 6.7.6* This is the worse app going!! It’s slow and just totally rubbish. ### 1/5 — 0 star *2024-01-26, version 6.7.6* If I could a zero star rating I would. The app is totally not user friendly and doesn’t load properly. It isn’t really an app just a webpage with a frame. Terrible ### 1/5 — Utter rubbish from start to finish *2024-01-25, version 6.7.6* Utter rubbish from start to finish, today there is no excuse for companies producing poor websites and apps. I’ll find a sports centre where you can still talk to people!! ### 1/5 — It doesn’t work. *2024-01-25, version 6.7.6* Tried to set it up and it continuously says email or password is incorrect. Even though they both work perfectly on the website. ### 1/5 — Utterly useless *2024-01-22, version 6.7.6* Not fit for purpose. Crashes constantly. Will not get rid of out of date bookings. Will not cancel bookings, I tried 6 times in one evening to cancel something for the next morning. Chronically difficult to load days. Just poor & someone is being paid for an appalling app & they shouldn’t be & we shouldn’t put up with this shoddy service. ### 1/5 — Useless *2024-01-21, version 6.7.6* Terrible app. Won’t let you book on for classes. ### 1/5 — Access *2024-01-20, version 6.7.6* This app is shocking. I can access the gyms web page fine but every time I try and log in to the app it won’t accept my password (which I know is correct) then locks me out for an hour. Would be nice to go to the gym without spending 10 minutes sorting out access and proving my long standing membership each time ### 1/5 — Simply doesn’t work *2024-01-17, version 6.7.6* Only way to use Places services is via website. App steadfastly refuses to recognise logon creds. (Website works fine but too clunky to use on a regular basis) ### 1/5 — Does not work! *2024-01-17, version 6.7.6* Pointless can’t even get into the app ### 1/5 — Useless. *2024-01-12, version 6.7.6* Doesn’t accept my password. Doesn’t send the password reset email. Really annoying that I’m paying a monthly sub to a company that can’t be bothered. ### 1/5 — Awful *2024-01-11, version 6.7.6* The email verification process every time you log in rarely works first time which has led to me missing classes on a number of occasions. The process is so painful it can take hours or even days sometimes to access the app. Totally unacceptable. ### 1/5 — No App support *2024-01-10, version 6.7.6* Couldn’t get past first base following failed registration. “App support “ sends you to Places Leisure faq. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not syncing *2025-06-12, version 6.7.11* Poor quality app downloaded to get a gym program doesn’t sync with main app ie user/password. So I’m unable to access the app and therefore my program! No support. ### 1/5 — Useless *2025-02-25, version 6.7.11* Doesn't work. Cannot log in ### 1/5 — Poor access *2025-02-09, version 6.7.11* Cannot login using the app even though I have reset my password several times, no idea what I am doing wrong. Cannot easily find any support, does it even exist? Extremely frustrating and a complete waste of an hour of my life! ### 1/5 — Useless *2025-01-14, version 6.7.11* Like the title says, utterly useless in every way ### 1/5 — Doesn’t work *2025-01-04, version 6.7.11* Terrible app, does not work. Was instructed to download this app (already have the places leisure app downloaded) to access the workout plan that was made for me but it won’t even log me in. My phone stores passwords automatically so it’s the correct password, but keeps saying it’s the wrong one and it locks me out for 60 minutes after 4 tries. It also won’t send you an email to recover password, tried doing this as a last resort but the email never arrives! Utter rubbish ### 1/5 — Simply doesn’t work *2024-09-05, version 6.7.11* Can’t get further than log in screen. Waste of customers time ### 1/5 — Can’t log in *2024-06-24, version 6.7.11* The app says my password is incorrect and locked me out for 60 mins. My password works when I log in via a web Browser. I use a password manager so I k is the username and password are correct. So, I a good start, fairly useless app so far…. ### 1/5 — Dose not work *2024-05-03, version 6.7.11* This app won’t allow me to log in and never has allowed me to the gym says same as places locker log in yet still dose not work won’t even let me reset password it just dose not work at all ### 1/5 — Rubbish *2024-03-20, version 6.7.11* I’ve just joined the gym and this app takes more energy and stamina than a two hour workout, utter rubbish ### 1/5 — Terrible *2024-03-17, version 6.7.11* One of the worst apps I’ve used. Interface is all over the place and has different options to online, which themselves are useless because you can’t book online! Whole experience was frustrating. Deserves less than one star ## Most praised reviews (9 highest-rated) ### 5/5 — Great App. *2020-01-12, version 4.19.1* The majority of these reviews are completely slating this app and I honestly can’t understand why. I’ve been using this app for a little while now and it works fine, it’s functional and informative. You can find tailored workouts to follow whilst at the gym, track MOVEs and see your activity/where you sit on the leaderboard. You can also connect a fitness device, such as a Fitbit, which will sync with the Places App and accurately calculate your MOVEs and your place on the leaderboard. I find the leaderboard useful as it allows me to compete against other members to be more active. You can also join challenges to help you on your fitness journey. I can’t understand why this app has such a low rating as it’s honestly a good and functional app. ### 4/5 — A really useful tool *2017-05-06, version 1.1* I find it so easy to book (and cancel) classes using this app! The layout of the app is very good and all the information is extremely helpful. The app can have the occasional blip and slow, buffering moment but on the whole, it generally runs very efficiently! The only improvement I would suggest is when the classes are fully booked, there should be an option to notify you when a place becomes available like the David Lloyd app. This would be extremely useful as I don't always have time to keep checking to see if there's been a cancellation! Overall, will continue using this app as I find it very quick and easy to use! ### 3/5 — Disappointed!! *2019-02-19, version 1.1* The app doesn’t work that well, when in the gym and doesn’t always scan the equipment you use. I have used it now in a few of the places for people gyms and still experience the same issue. It’s very frustrating and time consuming and doesn’t load 😫. Especially when on their WiFi you have to use 4G and still cannot connect. Also if you have a PT session you cannot add to your workout activity which is annoying. Overall not that satisfied with the app, which is a shame. I wouldn’t recommend it, as it takes up more of your time while in the gym trying to log all your activities and workouts! And not all workouts or equipment is listed even though it’s in the gym. ### 3/5 — Hmmm *2017-03-09, version 1.1* Only had the app 24 hours but it's easy to book classes and I like the moves feature - although not a usual measurable unit it still gives you a goal and converts to kcal burnt if you add your height and weight. I like the leaderboard too - another motivator to get moving! Disappointed you have to manually add your classes though, would have expected it to sync automatically with your membership account. Also disappointed to find that some classes offered at the centre are not on the list of workouts so can't be added. I'll just have to choose the closest thing I guess. As it's a new app I'm hoping there will be regular updates with improvements. ### 2/5 — A little improvement *2024-02-19, version 6.7.10* From just the worst app I downloaded to screen 4. ,/. Be. Be careful of an cowboy builder. They want your cash fast, everything's ‘waiting. So fake commitments- ‘message was rejected” = permit granted.! Mum's now diagnosed with cancer". Risk of collapse onto you. ### 2/5 — What’s gone wrong *2023-11-18, version 6.7.6* My gym uses this app to book its classes, so I have no choice in using it, but just lately something has changed and now I can’t book more than one class at a time, have to close it down and start again to book the second pass, it never holds my preferred gym location, it randomly logs you all the way out where you have to sign back in, it’s gotten worse in the nearly two years I have had to use it…… how much longer will it be this way before it gets better??? ### 2/5 — Update needed! *2023-05-16, version 6.5.16* It’s ok. It still seems to log me out for no reason, and the variations on how you can view your bookings are still a mystery to me. But what the developers could do to make life simpler is create a way of merging with a calendar app. That would be amazing. If I do it through my gmail app I have to manually input the data. If I do it through my apple mail app I can click on the date and create an event but I am up there a lot so will take me forever to do, so I just want a way of merging the two! It seems so outdated for what is an excellent and current facility. ### 2/5 — Sometimes works well sometimes doesn’t *2022-11-25, version 6.5.13* Been using it for years, but for some reason doesn’t always update my health information automatically so when taking a break from the gym for a couple of weeks it doesn’t automatically update my daily movement. Also at the moment I’m unable to add in my running for anything over 20 mins physically won’t let you scroll down to anything more than 20 ### 2/5 — Ridiculous *2020-10-05, version 4.19.8* This app is beyond a joke now how can you get it wrong so many times? One minute it is running fine the next nothing there are classes with limited space and when fully booked they disappear which is not a bad thing but when someone cancels the space doesn’t always show up. I have been on classes that are fully booked but when it’s time to start 2 or 3 out of 5 turn up it’s a joke when there are people who have been checking incase there has been a cancellation. The reviews on here are less than favourable but yet no update for the app don’t know if that’s a good thing or a bad thing because it will probably still be pants afterwards. It’s also not fair on the staff at the center because they have people upset with them because they haven’t been able to book/ cancel a class because either they can’t Log on because it’s saying their details are wrong when they aren’t or you just get a blank screen when trying to access member area it’s beyond a joke and you really need to sort it out. People are actually cancelling their membership because of this app just hope it doesn’t affect the leisure center too much because I for one don’t want to have to see it close because loads of people ending their membership because of your shoddy app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*