# Plains Commerce Bank Mobile — user reviews

> 11 indexed App Store user reviews of Plains Commerce Bank Mobile by PLAINS COMMERCE BANK, rated 4.75/5 from 549 ratings.

- Source: https://appshunter.io/ios/app/plains-commerce-bank-mobile/id976173221/reviews
- App overview in markdown: https://appshunter.io/ios/app/plains-commerce-bank-mobile/id976173221.md
- Rating breakdown: 5★ 458 · 4★ 33 · 3★ 15 · 2★ 7 · 1★ 12

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2025-12-06*

I hate this app.  

My password frequently stops working and locks me out of my account then have to call the bank during normal business hours to get access to my accounts again which is just great on a Friday night and you can’t access your account until Monday.  

The Reset Password never sends an email. Tried setting up an account for my wife so we can access accounts but it says “we are having technical difficulties”.  

They use outdated and no longer recommended security practices like expiring passwords and security questions. It’s awful.  I’m flabbergasted as to how this app says 4.8 stars.  I can’t wait to be done with this bank so I don’t have to deal with this app anymore

### 1/5 — App

*2024-05-20*

Worst app I have ever ever used!!!

### 1/5 — Unreliable

*2023-11-20*

The bank itself is fast, this App? Seems to ALWAYS have maintenance at midnight. I try to open the app for a smooth transfer and it’s always: “We apologize for the inconvenience thank you for your patience as we blah blah blah” get your stuff together, it’s ridiculous.

### 1/5 — App doesn’t work

*2023-11-08*

Obviously the developers don’t care. Stop by an Apple Store and they indicated it must be a developers problem. I did contact Plains Commerce for help, jumped through the hoops but nothing worked. I used it for depositing checks for approximately 5 years. About 6 months to a year ago I could not open it. Credentials were not valid???

### 1/5 — Opens and crashes

*2023-03-22*

iOS 16.4 and I haven’t been able to use the app for almost a month.

### 1/5 — You need to fix the app

*2021-11-09*

The new update requires iso 13 and it will not let you download an older version

### 1/5 — Fix This Already

*2015-04-28*

This app has been crashing for the last month I've tried to use it. Please fix this now or just don't even bother having it.

### 1/5 — giving it one star because it the lowest rating

*2015-03-29*

when I try to open the app all it does is flash on my screen and then crash. I can't do anything, I suggest you don't get the app until they fix it

### 2/5 — Observation

*2026-05-29*

Downloading statements is difficult

### 2/5 — Logging in

*2024-10-30*

Almost half the time you try and log in, the app gives you an error code. Have had to reset my password because of this multiple times. Very much of an inconvenience.

## Most praised reviews (1 highest-rated)

### 3/5 — Observation

*2024-12-25, version 24.1.72*

The card feature is not showing on my iPad but is showing on my android phone

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*