# Planday Employee Scheduling — user reviews

> 178 indexed App Store user reviews of Planday Employee Scheduling by Planday A/S, rated 4.50/5 from 4,242 ratings.

- Source: https://appshunter.io/ios/app/planday-employee-scheduling/id518598166/reviews
- App overview in markdown: https://appshunter.io/ios/app/planday-employee-scheduling/id518598166.md
- Rating breakdown: 5★ 3,374 · 4★ 354 · 3★ 202 · 2★ 76 · 1★ 236

## What do users think of Planday Employee Scheduling?

Overall sentiment: negative

**Pros**

- 🚀 User-friendly
- 💡 Convenient communication with colleagues
- 👍 Easy to use and navigate
- 👍 Helpful for scheduling and shift management

**Cons**

- 🐛 Frequent crashes and freezes
- 🐛 Slow and laggy performance
- 🐛 Unreliable clock-in/out functionality
- 🐛 Notification issues
- 🐛 Sync and connectivity problems
- 🐛 Lack of customization options

**Commonly reported bugs**

- Login issues
- Disappearing messages and inbox problems
- Scheduling and shift management bugs
- Unreliable clock-in/out functionality

**Most requested features**

- Ability to view and manage employee schedules and time off requests
- Improved notification system
- Faster loading times
- More customization options
- Compatibility improvements for older devices

## Newest reviews (14 of 178)

### 2/5 — Übersicht

*2026-07-30*

Die Übersicht „Meine Stunden „ ist nicht mehr als solche vorhanden. Änderungen die mal gut und sinnvoll waren werden wieder verworfen. 
Schön wäre auch wenn man aus der App drucken könnte

**Developer response:** Hallo,

vielen Dank für Ihr Feedback. Es tut uns leid, dass die Übersicht „Meine Stunden“ für Sie nicht mehr wie gewohnt verfügbar ist und dass die Änderungen für Sie keinen Mehrwert gebracht haben. Auch Ihren Wunsch, direkt aus der App drucken zu können, nehmen wir gerne als Feedback auf. Wenn Sie Ihre Rückmeldung etwas näher erläutern möchten, schreiben Sie uns gerne an support@planday.com mit „App Review“ im Betreff – so können wir Ihre Anmerkungen besser verstehen und direkt an unser Team weitergeben.

Freundliche Grüße
Christopher
Planday Support Team

### 3/5 — Mediocre scheduling app

*2026-06-22*

This app is ok but frequently struggle to login or out of my shifts and I have two shifts when I am allocated to work one handover shift and then my full shift and when I clock in it doesn’t always register both. Also when requesting a shift swap it won’t let me request to swap them both with another employee which we need to do to be able to successfully request the swap before management authorise it so only 3 out of 5 stars from me

**Developer response:** Hi, 

Thank you for your review. We’re sorry to hear you’ve had trouble clocking in and out of shifts and requesting shift swaps in the app. We’d really like to understand this better and see if we can help, so please email us at support@planday.com with “Google review” in the subject line and a few more details.

Kind regards,
Christopher Planday Support Team

### 4/5 — Holiday

*2026-06-09, version 10.33.0*

Doesn’t allow u to book holiday months in advance as holiday not accrued

### 4/5 — Messaging update

*2026-04-23*

Quite like Planday, does what we need, the recent addition of direct messaging is great but there’s a bug on iPad. If I switch from the new DM tab to email, it just jumps back to the DM, even if you select a mail message it just ignores the touch and slides back to the DM tab. The only way to stop this behaviour is to quit Planday completely and launch it again… but then it just starts doing it once more if I look at the mail message tab. It’s pretty frustrating, this is a good, alternative to AI slop services like WhatsApp but in its first iteration it’s very buggy on iPad, my iPhone doesn’t have this unexpected behaviour. Can provide a screen-grab video of the bug.

**Developer response:** Hello,

Thank you for your feedback! We’re glad to hear that you find Planday useful and like the new direct messaging feature. We want Planday to work well for everyone, so we are sorry to hear about the bug you've experienced on your iPad.

To help us investigate this further, would you be able to send a screenshot or a screen-recording of the issue to support@planday.com? Please include your device details as well, so our team can look into a solution for you.

Kind regards,

Christopher
Planday Support Team

### 4/5 — Wird leider oft verschlimmbessert

*2026-04-22*

An sich eine super App, leider werden viele Dinge verschlimmbessert. Änderungen an Schichten (Verlauf) wird nicht mehr angezeigt, funktioniert nur noch über den PC, neuerdings lassen sich Nachrichten nicht mehr anzeigen. Man bekommt eine, auch der Ton kommt aber dann muss man die App erstmal komplett schließen und neu öffnen bevor sie angezeigt wird.

**Developer response:** Hallo,

vielen Dank für dein Feedback. Es freut uns zu hören, dass Planday an sich eine super App für dich ist. Wir möchten sicherstellen, dass Planday für jeden optimal funktioniert, und würden gerne mehr über die von dir beschriebenen Punkte erfahren.

Könntest du uns bitte genauer erläutern, was du damit meinst, dass Änderungen an Schichten (Verlauf) nicht mehr sichtbar sind und nur noch am PC funktionieren? Bitte sende uns diese Details sowie Informationen zu deinem Mobilgerät an support@planday.com, damit wir die Probleme mit der Schichthistorie und der Nachrichtenanzeige genauer untersuchen können.

Beste Grüße,

Christopher
Planday Support Team

### 4/5 — Should add a way to link to apple calendar

*2026-04-18, version 10.31.0*

Good but would’ve better if it could sync with the calendar

### 4/5 — FONT SIZE

*2026-03-17, version 10.30.1*

Could you please increase the font size on the NEW schedule, it’s almost unreadable. Thanks

### 4/5 — Bland

*2026-02-11, version 10.29.1*

Could you add dark mode please.

### 4/5 — Bland

*2025-11-12, version 10.27.0*

Could you add some colour to the interface please!

### 3/5 — SUGGESTION

*2025-09-20, version 10.25.2*

For the new calendar look. It doesn’t work very well. Because we are unable to filter out the employees that are not working, making a larger crew hard to filter through and read quickly.  The old version seems to show just who is on the schedule working.

### 2/5 — Intermittent

*2025-08-14, version 10.23.0*

Unable to connect to the server on a few occasions seems abit hit and miss

### 3/5 — Works well just a few issues

*2025-08-14, version 10.23.0*

Love Planday. One of my favorite things since joining this new company. 

One thing I don’t like, I have to open and refresh the app before I get notified of a new message .

### 3/5 — Not working

*2025-07-04, version 10.22.0*

Today from morning Planday is not working

### 2/5 — Sagar Patel

*2025-05-29, version 10.20.0*

Very slow and each & every time hang app whenever open it

## Most critical reviews (10 lowest-rated)

### 1/5 — August Update Bugs !!!

*2026-08-19, version 10.35.0*

Keep having TLS errors after the latest August update!!!!
The Apps freeze up!!

### 1/5 — Software

*2026-07-24, version 10.34.0*

Very very slow on processing data a tortoise could deliver a message quicker

### 1/5 — Terrible app

*2026-06-10, version 10.33.0*

Worst app on my phone. Doesn’t flag anything to anyone when there s huge scheduling conflicts. Pathetic.

### 1/5 — logging shifts off before employees finish their shifts!!!

*2026-06-01, version 10.32.0*

Staff been working long days sleep from Friday continuing till Monday,  from one sites to another with No time break in between !
But Planday kept sign off employees half way through the shift!!

This software supposed to be rolling on to another shift without signing in & out,   but Planday has been kept logging people off !!  Please fix the software bugs!

### 1/5 — Difficult to use

*2026-05-25, version 10.32.0*

2 months trying to put my bank account details. The app is not allowing me to change any profile details . As a result I will be missing again for my payment 2nd month in the row.There is no any details for support from app. I send more than 10 texts to person who responded for technical support in our company, but nothing happened. They asked to attach screenshot with problem but due to app doesn’t recognise me as a member nothing happened.

### 1/5 — Buggy

*2025-12-31, version 10.28.1*

So slow. Always freezes and shuts off, then you have to reopen the app and it’s still slow. Could be a great app if it didn’t take me 2 minutes just to see my shift the next day.

### 1/5 — Extremely slow

*2025-08-26, version 10.23.0*

The app is extremely slow on the phone. Not enough filters to check only the option that you want

### 1/5 — Takes forever to load

*2025-02-12, version 10.15.0*

Very slow at loadings

### 1/5 — Not working properly

*2025-01-29, version 10.14.0*

This software is not working in iPhones.

### 1/5 — Clock out issues with wifi

*2024-11-16, version 10.11.0*

When pressed clock out it just loads later its seen that it didnt clock out

## Most praised reviews (10 highest-rated)

### 5/5 — Thanks

*2026-07-09, version 10.34.0*

Was able to tell my boss the truth

### 5/5 — Happy

*2026-07-02, version 10.33.0*

Love it no need for holding on the phone great post.

### 5/5 — Good

*2026-06-22, version 10.33.0*

This app is good that the Company created it helps us to communicate and to see how best we can communicate effectively with each other

### 5/5 — Mention hours

*2026-05-28, version 10.32.0*

Could you please add hours back on to the app.

### 5/5 — Planday

*2026-05-22, version 10.32.0*

Admin staff 10/10

### 5/5 — Plan day

*2026-02-11, version 10.29.1*

Verry good

### 5/5 — Work

*2026-01-19, version 10.28.1*

I love Planday

### 5/5 — Efficient

*2025-12-01, version 10.27.0*

Good app , perfect for the work place

### 5/5 — Mr

*2025-09-09, version 10.25.0*

Planday is user friendly. I so recommend.

### 5/5 — Useful

*2025-04-21*

This app is very useful especially with the new layout. You are able to see what people are working. It is also handy to have the inbox settings so you can contact everyone who is a part of your community

**Developer response:** Hi
Thank you so much for your positive review! We're thrilled to hear you're enjoying our new layout, the visibility and our communication functions. We appreciate your support and are always working to improve your experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
