# Planet Beauty — user reviews

> 13 indexed App Store user reviews of Planet Beauty by Planet Beauty, rated 4.90/5 from 1,048 ratings.

- Source: https://appshunter.io/ios/app/planet-beauty/id1635237018/reviews
- App overview in markdown: https://appshunter.io/ios/app/planet-beauty/id1635237018.md
- Rating breakdown: 5★ 974 · 4★ 41 · 3★ 21 · 2★ 3 · 1★ 9

## What do users think of Planet Beauty?

Overall sentiment: positive

**Pros**

- 💗 Love the app
- 💰 Great prices
- 🎁 Free gifts with orders
- 👍 Easy ordering
- 💇‍♀️ Great products
- 🛒 Best deals

**Cons**

- 🤔 Didn't receive promised discount
- 🤨 Issues with credit card entry
- 🙄 Poor customer service

**Commonly reported bugs**

- Billing issues with cancelled subscriptions
- Discount offers not honored

**Most requested features**

- Reliable discount offers for new customers
- Consistent free shipping and coupon offers

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor, poor service all in the name of make one more dollar

*2023-09-05, version 2.9*

Had a subscription for products for a while. When it got to the point I had too much I cancelled the subscription (about 6 months ago) in their quest to just make another order they sent another and billed for it at their leisure. This was the second time I had contacted them. This time their response was, we now see your subscription has “expired”…… really? 

No attempt to make it right, just sorry. We charged you for it and you are stuck with it. Never again will I order from these people. Highly unprofessional and unmotivated to do anything but make another dollar if they think they can get away with it. 

Do yourselves a favor and find another supplier that values customer service and care for something but one more dollar.

### 1/5 — No discount

*2023-06-18, version 2.5*

Offered me a 15% discount then said it wasn’t available..not a good feeling for a first time buyer!

### 3/5 — Order

*2024-07-29, version 3.4*

I had problems with entering a new credit card. But I finally came up on a site that let me put the new card in. But I didn't get free shipping or the coupon for a 20% discount. So I'm not so pleased!

### 3/5 — Promises, promises!

*2023-06-24, version 2.6*

No discount or free shipping for downloading this app!  You make promises but once downloaded that all goes out the window?  Make that a “NO” on notifications and I will delete the app, too.

### 4/5 — Didn’t receive new customer 20% off offer

*2025-10-11, version 4.9*

Good prices Nice website but I signed up for emails and text messages to get their advertised 20% off for new customers who signed up for email and text notification and did not get the promised discount. This was quite disappointing.

### 5/5 — Love!

*2026-01-30, version 5.4*

Underrated is an understatement. I love this app! I get quality items for a great price and constantly being sent emails on discount codes + they usually give out one free little gift. Couldn’t be happier! Hidden gem for sure.

### 5/5 — Best deals

*2024-08-17, version 3.4*

Love shopping Planet Beauty!   Best stuff!  Best prices!

### 5/5 — Easy ordering

*2024-03-13, version 3.2*

I just placed my second order and I’m very excited about everything, all in one place and free gift in every order. Thanks!!

### 5/5 — Best brush of all time

*2023-11-17, version 3.1*

My hairdresser turned me on to this brush over 10 years ago.  I have curly thick hair and it is the only brush that will tame my locks.

### 5/5 — PinkPantera

*2023-06-09, version 2.5*

I’m so happy to find planet beauty they have the best stuff for great prices!! Thank you so very much!!’😘💗

## Most praised reviews (3 highest-rated)

### 5/5 — LOVE IT!!!

*2023-05-19, version 2.4*

Amazing store app! I found everything I needed and got 20% off my first purchase anddd a free gift! I will use this app a lot more.

### 5/5 — Gator

*2023-04-25, version 2.3*

Planet Beauty has been the Best. Great Service. I Have ordered from them Several Times. Never Disappointed.

### 5/5 — Always find what I need

*2023-04-06, version 2.3*

I enjoy the app so much!! I can always find what I need and get it delivered.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*