Off & Rude
Response from developer
Hi Isabel, Thanks for writing. Our records show one message from you, asking for a refund after a trial you told us you'd forgotten to cancel โ you didn't mention any problem with the app itself, so we had no chance to look into one. If something isn't displaying correctly, please tell us what you're seeing: Planet Finder needs compass and location access, and a figure-eight motion with the phone recalibrates the compass if the sky appears rotated. We'll fix any real bug quickly. On the refund: developers are not able to issue refunds for App Store purchases โ Apple handles them directly at reportaproblem.apple.com, and they approve forgotten-trial cases routinely. We pointed you to Apple because that's genuinely the only route, not to brush you off.
