# Planet Fitness Australia — user reviews > 68 indexed App Store user reviews of Planet Fitness Australia by Planet Fitness Holdings, LLC, rated 4.72/5 from 9,164 ratings. - Source: https://appshunter.io/ios/app/planet-fitness-australia/id1532197207/reviews - App overview in markdown: https://appshunter.io/ios/app/planet-fitness-australia/id1532197207.md ## Newest reviews (12 of 68) ### 4/5 — Clocks needed *2026-06-23, version 12.2.0* Hello planet fitness it would make training in a bit easier if there were clocks around a few areas so you could keep an eye on your recovery between sets otherwise it’s a great place to train cheers thanks 👍 ### 2/5 — Some issue *2026-02-27, version 12.0.1* If the code scanning code can be added to apple wallet, it would be better. Some time the app errored, i couldn’t get in the code need to ask staff to sign in. ### 2/5 — Notifications to do with routine *2025-12-26, version 11.8.0* I would really appreciate if you stopped sending me notifications to tell me I have a certain amount of things to do. I will get there without you constantly reminding me, in fact if you don’t I’ll quit your gym ### 3/5 — Good but could be amazing *2025-10-29, version 11.6.2* Have used the app for some time but first designed workout and found it buggy. Timer only works when the screen is on and there is no way to edit weight while in a workout. Biggest miss for me is that while the app reads data from Apple Health there is no data being written. Sync to Apple Watch for HR etc would also be excellent for the workout. ### 5/5 — Dilan *2025-10-10, version 11.6.2* Mohanathas ### 5/5 — The Best *2025-08-25, version 11.6.2* Been to several gyms but none like PF. Finally I’m home ### 5/5 — Fitastic *2025-08-11, version 11.6.2* This app has been exceptionally helpful in keeping me on track towards my fitness goals! ### 4/5 — App issues *2025-03-29, version 11.4.2* Love the app, loving the gym. Only writing a review as the app is now not showing how many people are at the gym. It’s just 0 for all of them. It’s been like this for the last week. It’s convenient to know how many people there are as we schedule around busy periods. Please fix this issue! ### 5/5 — Appreciate team *2025-03-11, version 11.4.2* The staff is very friendly & always helpful more importantly always a smiling! I love it ! I enjoy the classes very knowledgeable & helpful too .. The members are very friendly too & thank you planet fitness!!!! ### 5/5 — Best Gym Ever! *2025-03-01, version 11.4.2* “Not a gym” is a good way to describe PF. The feel, the price, the equipment and the black card membership all eclipse the other gyms I have been a member of. And the app! Friends are amazed by it and that it’s included in the $5 membership. Love love love PF. ### 5/5 — Love *2025-01-19, version 11.3.5* Great gym with great facilities ### 5/5 — Review *2025-01-13, version 11.3.5* A “no judgement” place to workout. Love it ## Most critical reviews (10 lowest-rated) ### 1/5 — The app sucks. *2026-08-01, version 12.2.0* The app won’t even let me sign in saying my credentials are incorrect but they are not. Not happy. ### 1/5 — App is so bad *2026-07-22, version 12.2.0* Keeps logging me out and saying the login details you provided are incorrect. Changed passwords just incase and re-entered still locked out. What’s the point of paying for a gym if I cannot even get the code to scan to go in the gym. Pathetic app. ### 1/5 — No entry *2026-06-13, version 12.2.0* Springwood door broken fix it ### 1/5 — Most TV’s broken or off - equipment need repair *2025-08-30, version 11.6.2* We stopped going six months ago due to broken tvs and tvs with text frozen. It’s really annoying and the staff won’t do anything about it. There are exercise benches with torn fabrics. ### 1/5 — Workouts in Calendar *2025-07-27, version 11.5.0* Workouts in calendar not in workouts and can’t find the Apple Watch app ### 1/5 — Worst app *2025-07-27, version 11.5.0* I usually go to gym after hours and scan the QR code but this is the second time in a few months that my code isn’t working while my payments keep getting detected. If you don’t have the proper setup then don’t offer the services you cannot. ### 1/5 — Bugs *2025-05-26, version 11.5.0* Too many bugs, just too many bugs. ### 1/5 — Rude and disrespectful *2025-03-01, version 11.4.2* Canceled my membership because of the disrespectful treatment of the staff, Taj from warrawong. So arrogant and rude, not willing to listen or negotiate like an adult. I have MS and was treated so badly that I decided it was better to cancel than pay this gym any more money. ### 1/5 — Email doesn’t work *2024-07-18, version 11.2.5* Email doesn’t work to set up ### 1/5 — Your Gym is a Scam *2024-04-28, version 11.2.5* This Gym is a scam and have hidden fees that the staff does not make aware. You can not cancel on your own will nor get any office information regarding the gyms near my location. I want my money back. THIS IS FRAUD ## Most praised reviews (10 highest-rated) ### 5/5 — Great club *2026-08-25, version 12.4.1* Great club with fantastic people and solid equipment. A welcoming atmosphere, friendly members, and everything you need to enjoy your time there. Highly recommend! ### 5/5 — Gym *2026-08-25, version 12.4.1* Great gym, ### 5/5 — Reverend John McSweeney *2026-07-29, version 12.2.0* Planet Fitness is tops! ### 5/5 — Class *2026-07-24, version 12.2.0* I was a good training ### 5/5 — Great gym *2026-05-31, version 12.2.0* Nice and spacious, clean and friendly staff. Nice extras included with black membership enjoying ### 5/5 — Gym *2026-05-30, version 12.2.0* I love getting fit and having muscles ### 5/5 — Convenient *2026-05-10, version 12.0.1* Casula PF it is open 24 hours and in a shopping area having some parking around makes it convenient (parking at busy times can become a challenge though but manageable). Facility is ok for a good cardio or weight work out. They need to do a little bit better for massage chairs for black card holders. ### 5/5 — Number 1 gym in australia *2026-04-14, version 12.0.1* Clean and neat gym staff are very friendly and beautiful . I will recomend this gym ### 5/5 — Happy workouts *2026-03-02, version 12.0.1* Great staff,very helpful and a nice working out environment:) ### 5/5 — Great Gym *2026-01-19, version 11.8.0* Planet Fitness is a great gym, no judgement, nice and open --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*