# Planet Hollywood — Vacation Like a Star™!

> Mobile app for planning and enhancing stays at Planet Hollywood Hotels & Resorts. (iPhone/iPad app by Mobail Apps S.L..)

- Source: https://appshunter.io/ios/app/planet-hollywood/id6472479216 (this page in markdown: same URL + `.md`)
- Developer: [Mobail Apps S.L.](https://appshunter.io/developer/389517884)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.67/5 from 814 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 26 MB
- Languages: English, Spanish
- Released: 2023-11-22
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/planet-hollywood/id6472479216/reviews.md

## What is Planet Hollywood?

Welcome to the Planet Hollywood Hotels & Resorts Experience!

Elevate your stay at our iconic resorts with the all-new Planet Hollywood App. Seamlessly plan your star-studded getaway with our revolutionary app part of the Plugged In™ experience, designed to bring you closer to the glitz and glamour of Hollywood. Immerse yourself in the ultimate celebrity experience from the palm of your hand.

APP FEATURES

• Pre-check-in
• Online room selection
• In destination LIVE chat
• Call center
• Room Service
• Interactive resort map
• Restaurant reservations and menus
• Connect with social media
• Book airport transfers*
• Book excursions*
• And so much more!

*Subjected to availability

## Key features

- Pre-check-in
- Online room selection
- In-destination LIVE chat
- Interactive resort map
- Restaurant reservations
- Book airport transfers
- Book excursions

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/planet-hollywood/id6472479216/reviews.md

### 5/5 — I love planet Hollywood

*2024-06-12*

This resort is amazing you don't need to go off the resort they have everything you need plus more

### 1/5 — Alison hall

*2024-05-29*

Not happy separated from other family members as rooms not at requested and no help to resolve on different floors when requested adjoining rooms not enjoying stay too split with star class

### 1/5 — Restaurants

*2024-05-26*

I’m writing this review at 1 am because you have to book your reservation for dinner two days in advance when they open up at midnight for the next days.  I stopped going to all inclusive because of this issue and also you have to get up at 6 am to save a pool chair so prepare yourself for not getting much sleep at this Plant Hollywood.

### 2/5 — Disappointed

*2024-05-05*

Upon arrival. I was told there was no availability for a double bed room. I booked that but they said fine print states it’s not a guarantee. However some other that are with my party received it. 2nd I was not told where to get the discount books and I just received it after running kind to find it. 3rd as part of our package it states complimentary bottle of wine and champagne, as of today my fourth day on the property I still haven’t received my complimentary bottles. 4th the app continues to have glitches when trying to make dinner reservations. 5 the books has many upgrades that will not be used because of the delay in getting the book. I am very disappointed. This is my first time here. Normally I come with a group to Cancun of at least 5 rooms and we stay at hard rock or Hilton. If this is how you treat customers that bring a group we will take our business elsewhere. I was offered no points or anything for the inconvenience. Our followers will know about this.

### 3/5 — Restaurants are always booked

*2024-05-01*

Just don’t like that you have to make reservations everyday, but see if you get in. We are leaving Thursday and we been trying to get in one restaurant and “no availability due to restrictions?! What does that mean? And another will just say “sorry nothing available at that time. Anyway so we won’t be able to get in that restaurant.

### 1/5 — Disappointed.

*2024-04-21, version 1.2*

Family with two teens and a handicapped grandmother were not accommodated to be close to each other. A 16 year old got one bed room to share with a grandmother.. was it not clear from the reservation that they’ll require two beds??? They have different last names, and age 😡 extremely poor guest management! In both rooms numerous things don’t work- reading lights in both rooms are broken, safe was locked in our room. 
Pillows are the worst I’ve encountered in any decent hotel.

### 2/5 — Impossible to book Restaurants

*2024-02-20*

By the time we checked in all of the restaurants were booked for the week except the buffet, which was not great the first night we had it.

### 1/5 — The app is fine - reservations from 7am-9am on holidays is not ok

*2024-02-19, version 1.2*

While the app works fine and it’s quite efficient, the idea that you have to be up at 7 o’clock in the morning to make your dinner reservations while you’re on holidays is completely unacceptable. We flew in from the West Coast slept till 915 and by the time we got on the app everything was full.  
Not ok.

### 2/5 — Désappointement

*2024-01-14, version 1.1*

Big time désappointement, the schedule show that this restaurant will be close 3 days after today but on tv it shows that it’s open everyday. Same thing for the Japanese. 
Not well coordinated.

## Frequently asked questions about Planet Hollywood

### What does the Planet Hollywood app do?

The app allows you to seamlessly plan your vacation at Planet Hollywood Hotels & Resorts. It offers features like pre-check-in, online room selection, in-destination live chat, and an interactive resort map to enhance your stay.

### What are the key features of the app?

Key features include pre-check-in, online room selection, in-destination live chat, room service, an interactive resort map, restaurant reservations, booking airport transfers, and booking excursions. It aims to bring you closer to a celebrity experience.

### Is the Planet Hollywood app free to use?

Yes, the app is free to download and use. There are no in-app purchases or ads mentioned, indicating a complimentary experience for guests.

### What kind of vacations is this app best for?

This app is ideal for planning and enhancing stays at Planet Hollywood Hotels & Resorts. It's designed for travelers seeking a star-studded getaway with convenient digital tools for resort services and activities.

## Version history (last 5 releases)

### 1.5.4 — 2025-06-10

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

### 1.5.3 — 2025-03-24

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

### 1.5.2 — 2024-12-17

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

### 1.5.1 — 2024-07-24

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

### 1.5 — 2024-07-01

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

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All apps by Mobail Apps S.L.: https://appshunter.io/developer/389517884

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*