# PlanetWatch — user reviews > 40 indexed App Store user reviews of PlanetWatch by Planetwatch Sas, rated 2.80/5 from 48 ratings. - Source: https://appshunter.io/ios/app/planetwatch/id1570837345/reviews - App overview in markdown: https://appshunter.io/ios/app/planetwatch/id1570837345.md - Rating breakdown: 5★ 16 · 4★ 5 · 3★ 2 · 2★ 5 · 1★ 20 ## Newest reviews (16 of 40) ### 2/5 — Email and password do not save *2022-02-06* Every time you open the application you have to enter your email and password. Most other iOS applications allow you to use face ID to sign into the app so you don’t have to manually type in your username and password every time. Please fix this ### 3/5 — FaceID and login are buggy *2022-01-14* I feel the app need more serious app development. The FaceID doesn’t work, the app opens without asking for permission. Everyday at 14:00 CET the app forgets my login information and I have to introduce them. ### 1/5 — Invalid password app but works on the web *2022-01-11* I got my 2 years license seating for a week now. I cant connect it to my device. Because the app wouldn’t let me log in!! ### 1/5 — Cannot login *2022-01-05* As other mentioned, login on Website Works, login via App Not working! ### 2/5 — Please stop messing with the app! *2022-01-01* Each “fix” screws it up even more. Now when I click on the sensor menu, I’m prompted to sign in again—fine. But once I click “sign in” I’m never actually given the chance to sign in. And I’m so tired of re-adding my wallets in the app. This is getting ridiculous how little time this app actually works correctly out of the 2 months I have used it. ### 1/5 — Can’t even sign up for an account *2021-12-28, version 1.1.3* When I make an attempt sign up for a account with a valid email and password, I get “Some network error with status code 500” ### 2/5 — New update is super slow *2021-12-23* Very slow to sync sensor info ### 1/5 — iOS failure *2021-12-23* 1) app installed 2) signing in (invalid credentials) 3) looked for PlanetWatch in my apps section on iPhone, does not exist! 4) only the wearable PlanetWatch exists and this is a different app 5) created countless passwords all small case and numbers and special characters and still no luck signing in… ### 2/5 — Please fix *2021-12-21* Crashes on opening governance and wallet. Please fix. ### 1/5 — Vorsicht *2021-12-20* für eine 1 Jahres Lizens muss man 250 euro zahlen und zusätzlich fallen ca. 1300 für den Sensor an. ### 1/5 — Lost wallets when app updates *2021-12-20* FYI, you have to import your wallet when app updates itself. When a poor design to the most critical feature of the app. ### 1/5 — Literally can not login or reset password *2021-12-16* This app is garbage. The customer service, also garbage. Been trying to login into my account for days but I’m locked out. I can’t even reset my password. I’ve emailed everyone I can for help but no one’s reached back out. Absolutely disgusting. ### 1/5 — Terrible support *2021-12-04* Wallet crashes in app. Support closed ticket and marked the issue as resolved yet the problem persists. Opened a new ticket and was ghosted. ### 2/5 — Poor rewards *2021-12-03* Planetwatch advertised 23 tokens a day with the type 4 sensor. The last 4 days it’s been 18, 19, 13, 12. Absolute rubbish ### 1/5 — App won’t sign in *2021-11-29* I have tried resetting and updating my password at least 10 times no and no matter what it tells me the password and email are wrong despite being able to sign into the website with the same credentials ### 1/5 — Invalid email and password *2021-11-29* Needs to be updated / fix! A lot of people can’t login with the same email and password they use on the website. ## Most critical reviews (10 lowest-rated) ### 1/5 — Overly invasive and better alternatives *2023-04-02* Wants to scan your face and ID to verify you to show you air quality???? ### 1/5 — App mostly useless *2022-08-22* Doesn’t really work functions never complete ### 1/5 — App chrash *2022-08-20* Complete scam, finger weg! ### 1/5 — Nonexistent Customer Service *2022-06-13* I contacted Customer Service for over TWO weeks ( multiple tickets opened ), and nothing. No response at all. None. ### 1/5 — Lying sack of crap company *2022-03-31* Join a site to see what I’m talking about. ### 1/5 — Sign in problem *2022-03-19* This app does not recognize username and password. Same user name and password works on website but not on app. Reset email from app never arrives, reset on website possible but app does not recognize username and password. How are we suppose to make this work? Pls help with this problem. Without logging in this app is useless. ### 1/5 — Cant log in, network error code 400! *2022-02-20* So annoying ### 1/5 — The app does not reflect well on the project *2022-01-26* I feel that PlanetWatch itself is a great project, but it needs an app that is to a higher standard, especially if we’re supposed to trust it with a seed phrase. Face ID doesn’t work, it has never tried to unlock with my face. Every day I have to sign in again because upon initial launch the app is blank. When you sign out, the wallet is supposed to reset and yet even after doing a clean install, it’s still there which is uncomfortable. Finally, why do we need two accounts to use this platform, especially since the emails have to match? You need one for the website and another for the app and explorer. ### 1/5 — App Design *2022-01-16* PLEASE HIRE GOOD UI/UX APP DESIGNER ### 1/5 — License List is not loading *2022-01-11* License List is not loading please fix it ## Most praised reviews (10 highest-rated) ### 5/5 — Sign up and login not possible *2021-11-28* It allways display message wrong e-mail or password. Sign up in the app is also not working. German E-Mail ### 5/5 — Great project *2021-11-09* App is not at 100% yet but love the effort and project. Well done guys! ### 5/5 — Planet watch mining app - Read first *2021-11-05, version 1.0* This is the app that all License 3 & 4 holders have been waiting for. This app will allow you to mine planet tokens by linking with the planet watch approved sensors. Make sure you get your license from planet watch first and have at little bit of algorand token in wallet before starting. To avoid the headache I incurred first. Also make sure the sensor is plugged in and connected to app, in my case it was the Awair element app. Lastly complete the KYC on PlanetWatch.IO first to avoid registration issues when on boarding. You can also use my refer code for added benefits: 79E4VD Let’s earn these tokens together and save the planet one sensor at a time! ### 5/5 — Big improvement *2021-11-04* Big improvement over previous iOS app 👍🏻 ### 5/5 — All the way there *2021-11-04* Servers are a bit slow, but so far so good. ### 5/5 — Finally!!! *2021-11-03* First review :KEK: awesome app can’t wait to start my planet watch journey ### 4/5 — Wallet changes have repaired my issues *2021-12-22* App is now working I was able to vote and regain access to my wallet thanks for repairing it quickly ### 4/5 — It works. Improvements are coming. *2021-12-14* My wallet tab keeps crashing the app. Please fix soon. ### 4/5 — It’s getting there… *2021-11-05* Obviously lots of bugs.. but here are some suggestions for the developers to implement: 1. Get rid of the multiple accounts on the website and app. Make it one account. One login. 2. Make the license available to purchase within the app with Algorand or Planets. This would make the on boarding process more seamless. 3. Give users more stats! Tell us how much data was bought and sold, total miners, general and specific numbers, etc. Cheers! ### 3/5 — Struggling *2022-05-09* This app is struggling a lot. It is slow, not updating as should do. You have to log in of log out 5 times before you can see your sensors. Also sensors streaming is up and down. For last 2 days gettin really low %. Def needs some work on this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*