# Planning Center People — user reviews > 51 indexed App Store user reviews of Planning Center People by Ministry Centered Technologies, rated 3.80/5 from 91 ratings. - Source: https://appshunter.io/ios/app/planning-center-people/id1029697457/reviews - App overview in markdown: https://appshunter.io/ios/app/planning-center-people/id1029697457.md - Rating breakdown: 5★ 45 · 4★ 14 · 3★ 12 · 2★ 9 · 1★ 11 ## Newest reviews (16 of 51) ### 3/5 — Use for group planning *2026-03-24, version 2.15.10* The app crashes about 25% but if it was more stable I’d be fine. ### 3/5 — Address auto opens in native map app *2023-11-06* Please add a functionality to long hold on a persons address rather than defaulting to Apple Maps. It’s significantly less used than google maps or waze is. Currently I have to edit the record and select the address which is broken into multiple parts. ### 3/5 — App crashes *2022-08-28* The app crashes immediately when Turing on face identification. It also crashes within seconds after logging in with password only. I would like to utilize the app instead of the website, but I cannot use until these bugs are fixed. **Developer response:** So sorry about this! Could you update to the latest version? If it's still crashing there, please write into support@planningcenter.com so we can troubleshoot with you there. Thanks! ~ Beth ### 4/5 — Works well but… *2022-02-13* The font in the notes section is dark white in white. It’s very difficult to read what you’re writing. **Developer response:** Can you update to at least version 2.2? That shouldn't be happening for you now. ### 4/5 — Helpful tool…one suggestion *2022-01-24* I appreciate this powerful tool. It gives me quick access to lots of important information about our church family. As a pastor, I frequently add prayer requests in a private note attached to that individual on the app. However, it would be so helpful if those notes were editable! If I have an update, I am not able to add that to the note. I have to delete and write a new one. **Developer response:** Hi there! As of version 2.2, you can update the notes you have written, right from within the app. If you have any other questions, please write in to support@planningcenter.com with details so we can help you today. Thank you, Matt ### 3/5 — Great when it works *2021-09-14* The people app is great when it works. Almost every time I go to update someone’s information (I have admin account access) it gives me an error and doesn’t work. I then have to go to a computer later to update the information that is given to me. ### 2/5 — Good start but need lots of work. *2021-01-27* For example. Wish you could actually use the forms.. and also have the ability to edit form responses. It would eliminate unneeded admin work on the backend to correct easy or overlooked errors when the form was filled out. The app is a good start but so much more can be done to make this competitive with other form services. **Developer response:** Thanks for the honest review. We'll take this into consideration as we continue updating this app with more features. For any other feature requests, please feel welcome to write in about them to our team at support@planningcenter.com so we can keep them on record. Thank you, Matt ### 3/5 — Love this tool but... *2020-10-06* This is a great tool, but my app now crashes every time I do a search. I am already missing the quick and easy access to information on my phone! I’m not always with my computer. **Developer response:** We're on the case of this tricky crasher. Would you mind emailing us at iOS@pco.bz so we could look into this with you? Thanks, Matt ### 2/5 — App keeps crashing *2020-10-05, version 1.9.2* When I go to lookup someone in the app, it crashes and closes. I have deleted the app, rebooted my iPhone and reinstalled the app. Can not access anyone in he app ### 4/5 — Great App...one addition that would take it to the next level! *2020-07-13* Wondering if you guys are able to add some accessibility options to creat a new contact in the users address book with 1-click, populating phone, e-mail, and address inputs. That would bring things to a whole new level! **Developer response:** Thanks so much for the suggestion and the rating! I've sent that to our team to consider for a future update. - Matt ### 4/5 — Forms? *2019-10-14, version 1.7.3* Why is forms missing from the people app? ### 2/5 — Crashes *2019-08-12, version 1.7.2* It is very helpful to have access on the go for adding or editing. But when I try to put anniversaries on married people it’s always crashed. Hopping that your can correct the issue. ### 4/5 — Love it *2019-06-27* Update: Most recent update finally fixed the crash issue. Thank you. Great apps. Love Planning Center. However the most recent updates have caused this app to crash every time I try and do a search. As the Admin Pastor this is a great tool to have when it works. Thought the most recent app was supposed to fix that, but...crash and burn every time. ### 4/5 — Forms *2019-06-27* Missing forms. Also, I wish you could have forms be the thing that’s added to a workflow instead of the people that fill out those forms. That way you could process all kinds of things internally. ### 3/5 — Worked well until the most recent update *2019-06-21* This app works really well. It’s nice to be able to find church contacts when not at the computer. However, with the most recent update, I get an error when opening the app. When I re-open it, the app works fine. Probably needs another update? ### 2/5 — Continuing to crash! *2019-06-19* When this is your database, you plan on its functionality. You cannot depend on this app to function. The updates seem to fix something and then, no - it crashes - again. I’ll change my review if something changes but for now I’m stuck using a browser instead of the app. **Developer response:** We know how frustrating that is. Today, we released version 1.6.6, which included a crash fix. If that issue you're seeing still persists once you update, please write in to us at ios@planning.center Thank you, Matt ## Most critical reviews (10 lowest-rated) ### 1/5 — Not useful *2025-03-20* I would almost suggest scrapping this whole planning center system. It’s far too complicated, way too restrictive, an impossible to get everybody on board with. Think about this, everyone has Facebook and knows how to use it. But only three out of 300 people are willing to use this. And it still does not accomplish the goals that we need accomplished. **Developer response:** Thank you for taking the time to share your feedback! We are here to help you get up and running with Planning Center and would love the opportunity to assist you. If you'd like to contact our support team at support@planningcenter.com, we'd be glad to help review this issue. ### 1/5 — Server error *2022-08-21, version 2.3.3* It doesn't work on an IPhone 8. When trying to log in it always fails to lauch due to a "server error." ### 1/5 — Bentley *2022-06-28, version 2.3.0* How to sign up? ### 1/5 — Can’t search for anyone since updating to iOS 14 *2020-09-28, version 1.9.2* Title. When I go to search, it always says no result found or brings up all contacts that begin with periods. Please fix!! ### 1/5 — Crashes when searching people *2019-06-21* Just updated the app but this version crashes every time I try to search for a person and returns me to the log in screen. ### 1/5 — Crashes *2019-06-03, version 1.6.5* The app crashes when I try to search for a person from the main screen. It worked fine before updating yesterday. ### 1/5 — Unable to Log In *2018-09-09* Launch app. Tap Log In. Tap the 1Password icon. App crashes every time. Restart app. Enter login credentials manually. App advises no account with those credentials is set up (true in this case). App says to log in using another account (as it should) and returns to the log in screen. Now tap Log In. App sees the tap, but does not go to the log in screen. Have to force quit and relaunch to get to the login screen. ### 1/5 — You can only search once... *2018-01-16, version 1.6* After you find a person it will return me to my profile. ### 1/5 — Keeps returning to my own file *2018-01-14* I’ve had the app but have never been able to get it to do what I need. When searching for a person, it will bring me to their profile but after I move anywhere else in the app or hit the arrow in the upper left corner it brings me to my own profile. I’ve tried closing the app, I’ve tried signing out & back in, I’ve tried deleting and reinstalling the app. ### 1/5 — Bugs. Multiple searches doesn’t work *2017-12-18, version 1.6* I can no longer do multiple people searches without having to close the app and killing it from recents. Every time I try it goes to my personal data. ## Most praised reviews (10 highest-rated) ### 5/5 — Super helpful *2025-08-10* I love this app. It’s like having an online directory of my church always at my fingertips. Really easy to look up info on people in the church and you can call or text them easily without having to take the time to physically switch to another app. ### 5/5 — Great app *2024-05-10, version 2.13.0* 10/10 would app again! ### 5/5 — Great for all things church! *2023-05-04, version 2.8.3* Awesome app to schedule all groups and volunteers! A must have for Praise ans Worshiper bands! ### 5/5 — We are loving it *2022-11-01* Great app for church management. We are enjoying rolling it out to our congregation as we continue to learn more about all the cool features this family of apps have to offer. The support team are amazing and often respond the same day. There is also an active Slack community for further support and communication with other churches using PC. ### 5/5 — Keeps Crashing-Update *2022-09-08* Originally wrote a review describing the issues I was having. Support reached out and cleared up the problem—which was a setting issue on my end. I very much appreciate them taking the time to review and address my problem. Great work—thanks! **Developer response:** So sorry about this! Could you update to the latest version? If it's still crashing there, please write into support@planningcenter.com so we can troubleshoot with you there. Thanks! ~ Beth ### 5/5 — Crashes After Search Result Selected *2020-10-07* Happy to update this back to 5 stars. Especially after such a quick resolution to the problem reported!! Had I rated this a week or so ago, it would’ve been a firm 5 star. But with a recent update, each time I select a record, it immediately crashes and asks me to sign in again. I’ve turned my phone off, thinking that may have been the culprit, but it is not. I do hope this gets corrected soon. As the ministry staff assistant, I’m a relatively heavy user of the app when not in the office. Thanks! **Developer response:** Sorry for the troubles! We've released a new update with a fix for this crash. Version 1.9.3 includes this crash fix. For any other questions, please write to us at support@planningcenter.com Thanks, Matt ### 5/5 — One change to suggest *2019-11-27* This app is pretty good, no complaints so far. I would just like to suggest one change. When leading in the nursery, it would be nice to be able to lookup who has background checks on the fly. For example, if we had someone come in wanting to serve that day saying they had served there before, it would be nice to just look their name up and see if they have been background checked. You can do this on a desktop but so far I have not found out how to do it mobile. I think a feature like that would go a long way in ensuring safety for our kids and make it convenient for nursery leaders. Thank you for listening! ### 5/5 — Вылетает *2019-06-15, version 1.6.5* Приложение вылетает при поиске людей ### 5/5 — GREAT app! *2018-09-11* Thanks for this app. It is a wonderful tool for our church leaders. The app keeps getting better all the time. Good job on regular improvements. ### 5/5 — Awesome Church Resource! *2018-08-22* I am an Associate Pastor at my church and the rest of the pastoral staff and I love this app! It’s so easy to look up church members that we need to contact if we don’t happen to have our church directory with us. So thankful for this awesome resource! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*