# Planning Center Services — user reviews > 349 indexed App Store user reviews of Planning Center Services by Ministry Centered Technologies, rated 3.70/5 from 2,166 ratings. - Source: https://appshunter.io/ios/app/planning-center-services/id327370808/reviews - App overview in markdown: https://appshunter.io/ios/app/planning-center-services/id327370808.md - Rating breakdown: 5★ 1,087 · 4★ 306 · 3★ 261 · 2★ 157 · 1★ 355 ## Newest reviews (13 of 349) ### 4/5 — Solid App!! I’d like profile changes to be more efficient though! *2026-08-15, version 6.10.3* The mobile app is pretty efficient! It functions as should in terms of scheduling, planning, requests and whatnot! I do actually enjoy the desktop face more than the mobile, as it seems bigger and more clear where things are. My only singular qualm is the simple profile changes. On mobile, for the life of me I could not change my name or profile picture at all, I’d fill in the info & picture, press update- nothing. I tried on desktop and got to upload my profile picture! Hooray! Except, there were no options to change my display name there. I totally understand as it is a professional app so you cannot change your name willy-nilly, but I have been trying to update it for my church as I have had this app since being younger and serving. Thanks 😎 Naomi ### 4/5 — 5 stars if *2026-07-24, version 6.10.0* I want to upload Pic of my cat as my icon i cant it gets stuck loading can u fix pls ### 3/5 — Does not let me Login *2026-06-30, version 6.9.5* I used to use this app all the time until one day it asked me for authorization required on both the browser and my app on my iPhone. I was able to see the tab on my laptop browser, but on my iPhone app it doesn’t show the authorization tab so I’m no longer able to use planning center on my iPhone app. I reached out by email and no one has reached out to me. ### 2/5 — Notifications are broken *2026-06-07, version 6.9.2* Lately, whenever my team confirms or declines an invite, the app just says “Services Reminder”. It used to give me a notification that said “Charlie Brown has confirmed/declined June 7th request” etc etc. Why is it not doing that anymore? I shouldn’t have to go into my app to see who accepted or declined. Please fix. ### 4/5 — Issues with the most recent update for 5/31/26 *2026-06-06, version 6.9.1* I keep getting prompts to update this app??? What is going on? ### 3/5 — Please make an option to switch between accounts while staying logged in *2026-05-03, version 6.8.3* It would be helpful if you could make the app where it is easier to switch between users and roles. I have to completely log out from my praise band login to see my sons serving status since he is too young to manage his own account. Because it is under my email address I have to log out and back in to select his user name. ### 2/5 — No longer works *2026-04-15, version 6.8.1* I use this app all the time and love it, but it hasn’t worked since I ran my last iOS update! It crashes before the main screen even loads. ### 3/5 — Bugs *2026-04-09, version 6.8.0* New update fixes messaging which is great! But the app gets stuck when I go back to the last page and has to be closed each time. I also lost the ability to see teams for scheduling, only myself. Rough when you serve on different teams with family members the same day. ### 2/5 — Why is it so slow? *2026-04-03* So the app is really great and useful for planning and scheduling church serve times. My main complaint or I should say two complaints are: #1 Why is it so slow? It takes forever for the app to load and then if you switch to a different section, it takes forever again. I don’t understand! I thought maybe it was the Wi-Fi at our church because it can be a little sketchy, but I have gig Wi-Fi at home and it is still ridiculously slow. #2 Navigating the app is a little cumbersome. It is not well organized and it is not clear where to find things. I wish that there was a menu bar with drop-down categories at the top that just had every section of the app listed so that you didn’t have to click through all of these slow links to try to find what you’re looking for. Why isn’t there a drop down menu? That’s pretty standard in almost every other app that I use. Fix the speed that the app loads at and also fix the user interface/experience and this would be a rocketship for church planning. **Developer response:** Thanks for sharing your experience! This doesn't seem to match the intended experience. Could you share more details? If you can, please email our support team at support@planningcenter.com, and we will dig in further with you. Have a great day! MC Tanksley Support Agent | Planning Center Help Center I Video Courses I What's New ### 4/5 — Having trouble *2026-03-28, version 6.7.12* I’m having some issues with adding a profile picture ### 3/5 — Ehhhh it’s on the bridge *2026-03-16, version 6.7.10* It wouldn’t let me log in till I threw my phone on the floor. I was finally getting the hang of it but when I went to accept the worship date, it made me make a new password ### 1/5 — Not opening *2026-03-01, version 6.7.8* I have an iPad Pro from 2024. The app will not open. It’s crashing before getting past the opening screen ### 2/5 — Was Great *2026-03-01, version 6.7.8* I have been using it for years. Never had a problem. But lately it’s been making me log back in every time I use it and makes me reset the password every time. So annoying. I can’t close the app for 5 mins and have to reset my password again every time I open it. I pay so much money with my team and church center to be going through this. ## Most critical reviews (10 lowest-rated) ### 1/5 — I miss the plan area on the bottom *2026-08-11, version 6.10.2* I rlly miss the plan part because I can’t see who is serving on the other classes ### 1/5 — Broken *2026-07-29, version 6.10.1* Latest update does not allow me to view any scheduled services ### 1/5 — Terrible app *2026-07-10, version 6.10.0* Terrible costumer service. ### 1/5 — Constantly wants to update *2026-06-05, version 6.9.1* App tries to update and then it keeps saying UPDATE and does it again. It’s done that at least 6 times so far today… (update posted for May 31). Think something wasn’t planned very well…😬 ### 1/5 — The church has control over your account *2026-05-13, version 6.8.4* If you are a musician you need to know a couple of things: (1) This software is incredibly clunky to use if you play at multiple churches, and (2) The churches have control over your account. You cannot remove a church from your account unless the church grants you permission. I understand the churches are the paying customers, but this app will not exist without the continued support of musicians. The developer needs to understand they are leaving a big opportunity for a competitor to pop up, because the rank and file musicians have a lot of sway with their MDs. ### 1/5 — Great app but… *2026-04-14, version 6.8.1* It’s a really nice app it’s just that I can’t change my profile Picture for some reason! Is there any way you can fix the bug? It would be great if you can/do. Thank you also great app I recommend it!!!! ALSO ITS REALLY FRUSTRATING THAT I CANT CHANGE IT!!!! SO PLEASE FIX IT!!!!!! ### 1/5 — Id give zero stars if I could *2026-04-12* Ok, I downloaded this app to help with my church and I open it to find I can’t create an account in app I HAVE to do it on the website so I do and no matter what I do, I CANNOT create a working account, none of them work! I’ve tried two different emails and neither worked! Then I went to the website to make an account and it worked so I open the app and it’s saying my account doesn’t exist! I try on another device with the app and again it doesn’t exist! I add my phone number to my account and still it won’t work! So I go ahead and make a new account with a different email and again not even that works! I try with three different devices this time! It just keeps saying the account does not exist! Then I try a website that I think ‘parents’ this apps website to supposedly make it work better and my account doesn’t exist on there so I decide to just make ANOTHER new account with one of my emails and I CANT CAUSE THE SIGN UP BUTTON TAKES ME TO A PURCHASING PAGE! I have to start a trial and later PAY MONEY to have an account CAUSE THERE IS NO OTHER WAY TO CREATE AN ACCOUNT ON YOUR WEBSITES! NONE! fix your broken website and don’t get me STARTED on the interface and accessibility, it was a NIGHTMARE to work with! **Developer response:** Hi there, sorry for the frustration! Planning Center works a little differently from most apps: accounts are tied to a church organization rather than created independently. If you're setting up Planning Center for your church, a free 30-day trial starts at planningcenter.com. If you're a church member looking to connect, your church's admin would need to add you first. This isn't a typical experience, and we'd love to help you get this sorted out. Please reach out to our support team at support@planningcenter.com, and we'll get you up and running quickly! ### 1/5 — Time is 30 Minutes Earlier than web *2026-04-11, version 6.8.0* All the times in the app are wrong. 30 minutes earlier than scheduled 😢 ### 1/5 — App keeps shutting *2026-04-03, version 6.7.12* app won’t let me even pass the login without reloading over and over again which is really inconvenient because I want to look at the order of service or songs and it won’t even let me login ### 1/5 — PROFILE PICTURE *2026-03-25, version 6.7.12* PLEASE FIX THE BUG THAT IS PREVENTING ME FROM UPLOADING MY PROFILE PICTURE!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — I was unable to accept in the app ! BUT NOW IT WORKS RIGHT AGAIN! *2026-07-09, version 6.10.0* Thank you Lord! And Planning Center staff, for your quick response. The issue has resolved. I am able to accept, and email and app respond as expected. Here is my original review outlining the problem I experienced: Two weeks ago in the app I was able to click on my name and accept. Now today, 14 hours after the update, my name is not “hot” in the app. When I tried to accept from the email, it took me to the webpage and an error message. My admin had to accept for me. ### 5/5 — Solid app, INCREDIBLE team *2026-06-03* App is totally usable and does absolutely everything I need it to and more. There is a small learning curve, but overall I find it to be user friendly, fairly navigable, and powerful as a management tool. There are some small quirks and occasionally it runs slow, but every update improves the app and everything you can do on the website you can also do on the app. I think the best thing about the app is the customer support team behind it. I contacted them about an issue I was experiencing, and within an hour they responded and within a week they rolled out an update fixing the issue. Absolutely stellar team and great app. ### 5/5 — Can’t find help! *2026-05-29, version 6.9.0* I need to change churches on this app and I have no idea how to do it please help ### 5/5 — Planning is Easy! *2026-05-20, version 6.9.0* I feel this needs to be said: although version 6.9 now has CarPlay integration, this does not mean you should actually practice while you are driving (I’m looking at you, bass player). In all seriousness, I could not do my job without this app. Scheduling my team, printing, run sheets, making changes to the order minutes before service – this app is such a great help! ### 5/5 — Great update notes *2026-04-28, version 6.8.3* Thank you for the continued great iOS app update notes ### 5/5 — Crash…. Fixed *2026-04-25, version 6.8.2* Unfortunately App only crashes after recent autoupdate . Any help appreciated Update.. support fixed it very quickly! Back to serving! Thanks planning center support team! ### 5/5 — Very Helpful *2026-03-03, version 6.7.8* I do Tech booth at my local church and tells me when to be there and what to do. Trust me, I would be late every time if it weren’t for services. Five stars. ### 5/5 — Katelyn *2026-01-12, version 6.7.3* I love the app but when I updated my i paid it was not letting me go in to it (I am 8 years old) and it is 12+. ### 5/5 — Works great *2025-12-02, version 6.7.1* thanks ### 5/5 — Planning Center Services *2025-10-04, version 6.5.3* I love Services app because is helpful work sermons and organized Volunteers and be track on time I enjoy this --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*