# PlanSource Mobile — Easily enroll in benefits.

> Employee benefits management and enrollment app. (iPhone/iPad app by PlanSource Benefits Administration, Inc..)

- Source: https://appshunter.io/ios/app/plansource-mobile/id959630340 (this page in markdown: same URL + `.md`)
- Developer: [PlanSource Benefits Administration, Inc.](https://appshunter.io/developer/959630339)
- Category: Business, Health & Fitness
- Price: Free
- Rating: 4.05/5 from 44 App Store ratings · 51 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 2 MB
- Languages: English, Spanish
- Released: 2015-01-30
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/plansource-mobile/id959630340/reviews.md

## What is PlanSource Mobile?

Manage your benefits anytime, anywhere. 

If your employer uses the latest version of PlanSource*, you can use this app to easily enroll in benefits, access uploaded insurance cards, access saved contacts and more. 

The PlanSource Mobile App provides the same user-friendly experience you get on our mobile website, but there’s no need to remember your login – you can authenticate instantly with your fingerprint, face or PIN.** 

Easily complete benefits enrollment and life events: 

- Shop for Benefits – Browse available plans, compare, and add your picks to the cart 
- Upload Important Documents – Use your phone to quickly submit photos of required documents  
- Seamlessly Switch Devices – Start enrolling on your phone and finish later on your computer or vice versa 
- Find the Right Plan for You – View personalized recommendations, cost estimates and more 
- Click to Chat – Get real-time answers from benefits experts*** 

Enjoy more convenient access to your benefits year-round: 

- Authenticate Effortlessly – Log in with your fingerprint, face or PIN 
- Leave Your ID Cards at Home – Securely upload and store insurance cards and send them to providers and dependents 
- View Detailed Plan Info – Access plan documents to see what your current benefits cover 
- Keep Important Contacts Close – Store benefit-related phone numbers, emails, links and more 

Our goal is to give you the best benefits experience possible. If you have any questions, reach out to your employer or contact our team at: https://plansource.com/contact-us/ 

*Your employer must be using version 3.0 or later to use the PlanSource mobile benefits app.  

**Please note: If you need to go through your employer’s single sign-on (SSO) portal to access PlanSource, you may not be able to log into the app at this time. However, you can access our mobile website through your SSO portal. 

***If your employer has a live PlanSource contact center.

## Key features

- Benefits enrollment and shopping
- Upload important documents
- Seamless device switching
- Personalized plan recommendations
- Effortless fingerprint/face/PIN login
- Store insurance cards
- Access plan details and contacts

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/plansource-mobile/id959630340/reviews.md

### 1/5 — Banner for shopping cart covers menu

*2023-04-28*

The app cannot be used because the menu is hidden behind the shopping cart banner.  How embarrassing for the app developers. All your goals for this app defeated by such a simple mistake.

### 1/5 — Certificate for this server is invalid

*2022-12-06, version 2.0.0*

Company device, can’t bypass error. Pretty lame. 1 star until resolved.

### 1/5 — Fake reviews?

*2022-06-22, version 2.0.0*

I feel like all of these super-positive reviews are all fake. This app is terrible. I have to force-kill it after getting a white screen when it gets backgrounded. Face ID works but only after dismissing two error alert boxes about JSON malformed data. The app itself is a gross-looking web-view that tells me to download the app on the Home Screen. LOL. Yikes.

### 1/5 — Pathetic

*2022-05-15, version 2.0.0*

If I could give less than one star, I would. It’s the worst app I have come across. No matter how many times you log in, it won’t let you log in. The website is equally pathetic. Wish my employer had never contracted with this company, which cannot even care to have a good website and app. I am deleting the app few minutes after downloading as it’s useless.

### 1/5 — Can’t log on the mobile app

*2021-10-27, version 2.0.0*

Desk top browser is fine. Same log in info not valid in the mobile app. Also in the desk top browser the mobile device can not be registered.

### 1/5 — Horrible customer support!

*2021-03-01, version 2.0.0*

I cannot get logged in either through the internet site or this mobile app and there is no way at all to contact customer support outside of regular business hours. I have never used such a difficult to manage program in my whole life. It’s like they just want to steal my money! I’ve been having trouble with my password and it tells me repeatedly that an email has been sent to reset it but nothing comes. Now I’m going to forfeit my deposits because the runout date is on a weekend. (And yes I know I shouldn’t leave it to the last minute but my life is complicated!)

### 1/5 — Reviews fishy

*2020-11-29, version 2.0.0*

Be sure to look at the dates on all the positive reviews...

### 5/5 — PlanSource is a game changer!

*2020-05-11, version 2.0.0*

Their platform is so easy to use and intuitive!

**Developer response:** Thank you for taking the time to leave us a review. We're delighted to hear that you found the app easy to use and intuitive.

### 5/5 — Amazing

*2020-05-08, version 2.0.0*

The newly updated interface is fantastic! Being able to enroll in benefits on my phone is so convenient!

**Developer response:** We really appreciate you leaving us a review, and are further delighted that you enjoy our latest redesign. We'd love to hear your continued feedback. If you have any more thoughts or ideas please reach out at mobile.support@plansource.com.

### 5/5 — So easy to enroll in benefits!!

*2020-05-08, version 2.0.0*

This app is super easy to use and enroll in your benefits without having to login on desktop!

**Developer response:** Thank you for leaving us a review. We aimed to release an app that was easy to use. Glad that was your experience.

## Frequently asked questions about PlanSource Mobile

### What does the PlanSource Mobile app do?

The PlanSource Mobile app allows employees to manage their benefits anytime, anywhere. You can easily enroll in new benefits, access uploaded insurance cards, upload important documents, and view detailed plan information.

### What are the key features of the app?

Key features include browsing and shopping for benefits, uploading required documents with your phone's camera, seamlessly switching between devices during enrollment, receiving personalized plan recommendations, and storing insurance cards for easy access.

### Is the PlanSource Mobile app free to use?

Yes, the PlanSource Mobile app is free for employees to download and use. The cost of benefits enrollment is determined by your employer's chosen plans.

### What are the system requirements for the app?

Your employer must be using version 3.0 or later of the PlanSource platform to use the mobile app. If your employer uses a single sign-on (SSO) portal, you may need to access the mobile website through that portal instead of the app.

### How can I get help if I have questions about my benefits?

You can reach out to your employer for questions about your benefits. Additionally, the app offers a 'Click to Chat' feature if your employer has a live PlanSource contact center, or you can visit plansource.com/contact-us/ for further assistance.

## Version history (last 1 release)

### 2.0.0 — 2020-04-03

With this update the following enhancements were made to the PlanSource app:

- Added new login methods that support fingerprint and facial recognition
- Added the ability to enroll in benefits from the app
- Redesigned the entire app to look like the website version of PlanSource

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## More apps by PlanSource Benefits Administration, Inc.

- [My Benefits Accounts](https://appshunter.io/ios/app/my-benefits-accounts/id693538525)
- [PlanSource Eclipse 2019](https://appshunter.io/ios/app/plansource-eclipse-2019/id1400504909)
- [SalesCon2020](https://appshunter.io/ios/app/salescon2020/id1492355446)
- [PlanSource Benefits](https://appshunter.io/ios/app/plansource-benefits/id6759975947)

All apps by PlanSource Benefits Administration, Inc.: https://appshunter.io/developer/959630339

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
