# Plant AI - Identify & Care — user reviews > 17 indexed App Store user reviews of Plant AI by MWM, rated 3.50/5 from 122 ratings. - Source: https://appshunter.io/ios/app/plant-ai-identify-and-care/id6596762967/reviews - App overview in markdown: https://appshunter.io/ios/app/plant-ai-identify-and-care/id6596762967.md - Rating breakdown: 5★ 69 · 4★ 5 · 3★ 4 · 2★ 2 · 1★ 42 ## Newest reviews (5 of 17) ### 1/5 — First Time User *2025-05-03* This app could only identify one out ten plants in my yard. This is useless. **Developer response:** Hi :) Thanks for letting us know about it. Sorry it happened. Can you send a video of the issue by email at support-plantai@mwm.io? So we can have a better understanding of the situation. We'll investigate it. Please update your review if you need further assistance. Thanks, best Mau ### 1/5 — doesn’t work *2024-10-11* plant identifier doesn’t work **Developer response:** Hi :) Thanks for reaching out to us. Sorry to read you met an issue. I can see that you are using a former version of the app. Could you please update it and see if you still meet the same issue? If you do, please tell us by updating your review. Kindly, Mau ### 1/5 — Plant care *2024-09-17* Didn’t work for me despite taking several photos. Waste of time **Developer response:** Hi, I’m sorry for the issue you’ve encountered. Please provide us with detailed information at support - support-Hi, I’m sorry for the issue you’ve encounprovide us witHi, I’m sorry for the issue you’ve encountered. Please provide us with detailed information at support - support-plantai@mwm.io. We will do our best to resolve the issue. Thank you - Mau ### 1/5 — Plant AI rating *2024-09-14* App claims to be free and once you sign up, it’s only free for 3 days, then you have to pay. If you’re going to charge, then say so up front! TOTAL SCAM! **Developer response:** Hi! Did you know our app also has a free version that doesn't require payment? The subscription is optional and offers an ad-free experience, but it's not necessary. Monetizing our app helps us to keep improving the app and its features. We hope you'll continue to play and eventually upgrade your review. It would mean a lot to us. Regards, Mau ### 1/5 — Couldn’t ID common plants *2024-09-14* We tried this at home with several plants (marigolds, lime tree) and the app couldn’t ID any of them. **Developer response:** Hi, I’m sorry for the issue you’ve encountered. Please provide us with detailed information at support - support-plantai@mwm.io. We will do our best to resolve the issue. Hi, I’m sorry for the issue you’ve encountered. Please provide us with detailed information at support - support-plantai@mwm.io. We will do our best to resolve the issue. Thank you - Mau ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app *2026-03-03* I just downloaded the app using the free trial. First I tried identifying the plant keeps giving an error. Then I tried the diagnosis feature took 3 pictures and same problem gives you an error. I do t understand how you are expected to pay for something doesn’t work **Developer response:** Dear user, we apologize for the inconvenience you experienced with our app. We are currently investigating the issues you mentioned. Please contact our support team at support-plantai@mwm.io for further assistance. Thank you for your feedback. - Adele ### 1/5 — Can’t even identify ivy *2025-10-16* 0 **Developer response:** We apologize for the inconvenience. Please contact us at support-plantai@mwm.io with more details about the issue. Thank you for your feedback. - Plant AI Team ### 1/5 — Anonymous *2025-07-03* Terrible. 90% of the time it was unable to recognize my plants. A complete waste of money. I removed from my phone even though I can use through next May. **Developer response:** Dear user, I'm sorry to hear about your experience with Plant AI. We are constantly working to improve our recognition accuracy. If you have any specific plants that were not recognized, please reach out to us at support-plantai@mwm.io for further assistance. Thank you for your feedback. Best, Paul ### 1/5 — This app does not work ever! *2025-06-24* Every time I try no matter indoors or outdoors, this app always states it’s having trouble. Don’t waste your money on this app. **Developer response:** We apologize for the inconvenience you've experienced with our app. We are sorry to hear that you are facing issues. Please contact our support team at support-plantai@mwm.io so we can assist you further. Thank you for your feedback. - Plant AI Team ### 1/5 — Doesn’t work *2025-05-30* Attempted to identify about 12 different plants and it kept saying it could not identify them and they were pretty basic plants. I paid for this app and it’s useless. **Developer response:** Hello, I'm sorry to hear about the trouble you faced with Plant AI. Please contact our support team at support-plantai@mwm.io with more details so we can assist you further. We appreciate your feedback and will work on improving the app. Best, Paul ### 1/5 — Don’t use this app *2025-05-15* I tried to identify 7 different plants and this app could not identify any! Always sent a message “ something went wrong, couldn’t identify “ **Developer response:** Hello, we're sorry to hear about your experience with Plant AI. We apologize for the inconvenience you faced while trying to identify plants. We are constantly working on improving our app's accuracy and will investigate this issue further. If you have any additional details or specific plants you were trying to identify, please feel free to reach out to us at support-plantai@mwm.io. Thank you for your feedback. - Plant AI Team ### 1/5 — Does not work properly *2025-05-13* Doesn’t identify plants it won’t identify pineapples, the only plant in my yard that it identified was the Date Tree **Developer response:** Hi :) Thanks for letting us know about it. Sorry it happened. Can you send a video of the issue by email at support-plantai@mwm.io? - so we can have a better understanding of the situation. We'll investigate it. Please update your review if you need further assistance. Thanks, best Mau ### 1/5 — Rose *2025-05-11* This app could not even identify my knockout roses. **Developer response:** Dear user, we apologize for the inconvenience you experienced with our app. We are constantly working to improve our plant recognition capabilities. Please send us more details at support-plantai@mwm.io. Thank you for your understanding. - Paul ### 1/5 — Might be the worst app ever *2025-05-10* Didn’t work 99% of the time and when it did it misidentified the plant. It said my hydrangea was a mint plant. Plant AI is awful, do not recommend. **Developer response:** Dear user, I'm sorry to hear about your experience with Plant AI. We apologize for the misidentification issue you faced. Please contact our support team at support-plantai@mwm.io with more details so we can investigate and improve the accuracy of our app. Thank you for your feedback. Best, Paul ### 1/5 — It can identify *2025-05-04* I tried it with three plants, and it couldn’t identify any of them. The last one I tried was a fern which is a queen’s fern, and it came back as a Boston fern. **Developer response:** Hi :) Thanks for letting us know about it. Sorry it happened. Can you send a video of the issue by email at support-plantai@mwm.io? So we can have a better understanding of the situation. We'll investigate it. Please update your review if you need further assistance. Thanks, best Mau ## Most praised reviews (2 highest-rated) ### 4/5 — Japanese Maple *2024-10-11* Identified with no issue, easy instruction to follow. ### 2/5 — It doesn't recognize a lot of plants *2026-03-09* The issue I'm having is the app doesn't recognize a lot of plants which is a waste of time if I paid for the whole year… please update your information on plants **Developer response:** Dear user, thank you for your feedback. We apologize for the inconvenience you experienced with our app. We are constantly updating our plant database to improve recognition accuracy. Your input is valuable to us, and we will work on enhancing our plant recognition capabilities. If you encounter any specific issues, please feel free to contact us at support-plantai@mwm.io. Thank you for your understanding. - Mau --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*