# Plant Disease Diagnosis App — user reviews > 68 indexed App Store user reviews of Plant Disease Diagnosis App by WL Online Marketing LLC, rated 3.80/5 from 286 ratings. - Source: https://appshunter.io/ios/app/plant-disease-diagnosis-app/id1616385118/reviews - App overview in markdown: https://appshunter.io/ios/app/plant-disease-diagnosis-app/id1616385118.md - Rating breakdown: 5★ 178 · 4★ 15 · 3★ 9 · 2★ 12 · 1★ 72 ## What do users think of Plant Disease Diagnosis App? Overall sentiment: negative **Pros** - ✅ Accurate plant identification (when working) - 🌱 Helps maintain plant health - 👍 Simple and easy to use interface - ⚡ Quick diagnosis results **Cons** - ❌ Inaccurate plant identification - ❌ Generic and vague diagnoses - 💰 Misleading pricing/freemium model - 📞 No customer support or unresponsive support - 🚫 App frequently doesn't work - 🔄 Repetitive diagnoses (same for all plants) - ❌ False health assessments (healthy when sick) - 🔐 Difficult to cancel subscription - 🐛 Contact/support buttons non-functional - 📱 App crashes and stops working - 💳 Requires premium for basic features - ⚠️ Misleading app store description **Commonly reported bugs** - Plant identification fails frequently - App stops working after initial use - Contact Us button doesn't send messages - Misidentifies plants (e.g., dahlias as potatoes) - Identifies non-plants as healthy plants - Premium access not granted after purchase - App won't load or update indefinitely - Typos in app content - Subscription cancellation issues - App crashes on certain devices **Most requested features** - Home remedies and treatment recommendations - More specific and detailed diagnoses - Free trial period before purchase - Better plant identification accuracy - Toxicity information for pets - Definitive diagnosis instead of probabilities ## Newest reviews (16 of 68) ### 1/5 — After purchasing fail to utilise the app *2024-07-07* Difficulty in using the app ### 1/5 — J'ai supprimé direct. *2024-06-29* 8€ par semaine, c'est une blague ? Vous proposeriez quelque chose de gratuit, au moins quelques options gratuites ou une période d'essai, vous auriez plus de succès... ### 1/5 — No Premium, No Help *2024-06-04, version 6.8* This App does nothing unless you pay for Premium. And there are typos. “Countinue”. ### 1/5 — Not helpful *2024-05-22* The app says same thing for every diagnosis and doesn’t provide useful information or tips. ### 1/5 — Scammers *2024-05-05* Scammers, they just ask for money and subscription. **Developer response:** Hi. Thanks for your because we are paying for our services in app , for the servers and AI models so we can not give free trial right now. After purchase, if there is any problems in the app, please let us know or if you need a special feature, we will add it to the app in the next update. In addition, you can easily get your money back if you want Best regards ### 1/5 — Wrong *2024-05-02* I keep taking pictures and it’s giving me COMPLETELY wrong plants. It keeps telling me my dahlias are potatoes and everything just has “watering issues”. I’d like my money back. The app support button doesn’t work either and the contact us emails never send!!!! **Developer response:** Hi. Thanks for your feedback. We sincerely apologize for the difficulties you have experienced in reaching out to our team. You can always cancel it through your device setting - iTunes & App Store - Apple ID - View Apple ID - Subscriptions - Manage. ### 1/5 — Decue de mon achat *2024-03-25* Non aucun intérêt vraiment ### 1/5 — Wasted my money *2024-02-20* I thought this app was going to tell me what the disease was and the remedy. Instead I got probabilities of what it could be. Disappointed. **Developer response:** Hi. Thanks for your review. In the app, the disease of the plant is diagnosed, and along with that, the possibilities are also shown to you so that the error reaches its minimum value, and further, after the diagnosis of the plant disease, we have also suggested the treatment. ### 1/5 — Can’t use it *2024-01-15* You can do nothing in this app unless you pay for premium **Developer response:** Hi. Thank you for your feedback. We’re sorry to hear that you are not happy with our app. We understand your frustration and we apologize for any inconvenience. please send us a email to give you 3-days free trial. Best regards ### 1/5 — So very disappointed *2023-12-20* I purchased this app to get some advise about the of my plants . I was traveling for the past two months and when I came home, one plant was dead and two others were not doing well. I followed the instructions and when I submitted the photos all I got was watering issues . I already ok ew that and then it says pay more money for more help . What a total scam . I sent two emails to this company and requested a refund and explained the situation. One brief response from an employee that asked what information was I looking for ! Terrible service and terrible app! I literally canceled the app after about 20 minutes and still no refund! **Developer response:** Hi. Thanks for your feedback. We sincerely apologize for the difficulties you have experienced in reaching out to our team. You can always cancel it through your device setting - iTunes & App Store - Apple ID - View Apple ID - Subscriptions - Manage. ### 1/5 — Doesn’t diagnose *2023-11-28, version 6.1* Absolutely worthless. Kind of like going to a psychic and they give 6 different “guesses”. ### 1/5 — Not free as advertised *2023-10-23, version 6.1* Not free. ### 1/5 — Pas au point du tout et très cher. *2023-08-06* 1 seul test gratuit possible et il s'est complètement trompé de plante. **Developer response:** Salut merci pour votre avis Envoyez-nous la photo que vous avez prise pour vérifier votre plante merci ### 1/5 — Deceptive *2023-07-22, version 4.5* Says in-app purchases but you have to buy the app in order to use ### 1/5 — Stupid *2023-07-18, version 4.5* Didn’t recognize my dead plant from my shoe. Both are healthy ### 1/5 — Fraud never buy this *2023-07-18* This aap is of no use, please do no buy this. **Developer response:** Hi. Thanks for your review Please let us any issues or features you need , Best regard ## Most critical reviews (10 lowest-rated) ### 1/5 — Demoversion ! *2026-07-28* Ich empfehle, den Abopreis auf 1€ die Stunde zu ändern. Hier macht einsam. ### 1/5 — Stop! Don’t download this! It’s a scam! *2026-01-14* This app does not identify plants. It gives the same possibility of disease for all plants. I wouldn’t even use this app if it was free. ### 1/5 — Doesn’t work *2025-12-13* Paid for the lifetime subscription and within 3 weeks the app stopped working and won’t give me plant names. Doesn’t matter what I scan - even not plants - and it tells me my plant is healthy. Tried contacting support and got no response. ### 1/5 — Not good *2025-08-17, version 6.9* Didn’t give me the VIP after purchase ### 1/5 — A complete rip off! *2025-05-25* I just wasted $6.99 to get inaccurate information each time I took a picture of my plant. ### 1/5 — Not working as expected *2025-04-21* App isn’t working as I was expecting, false description about toxicity to pets, no customer support ### 1/5 — Not FREE *2025-03-11* This is really bad. They will let you download the app and then ask you to pay. Why will someone pay without knowing if the app works. Deleting the app now. ### 1/5 — Inaccurate information & not helpful *2025-03-09* This is a scheme website with no real way to contact anyone! Do not pay! ### 1/5 — Fraud *2024-12-22* Subscribed for one year and still not able to use. Please don’t loose your money ### 1/5 — Leo *2024-12-09* Ich bin so enttäuscht von dieser App. Mann kann nichts machen ohne zu bezahlen ## Most praised reviews (10 highest-rated) ### 5/5 — Best plant health id *2023-12-24* Thanks for your service..my plant is fresh now **Developer response:** Hi.thanks for your feedback.We glad to help you.If you have any idea or feature you need please tell us . Best regards ### 5/5 — Amazing diagnosis app *2023-08-14* My snap plant was sick.i download many apps but non of them could diagnosed it..after i download this app my plant is healthy..thanks❤️ **Developer response:** Hi.thanks for your feedback.We glad to help you.If you have any idea or feature you need please tell us . Best regards ### 5/5 — Best diagnose *2023-08-05* My plant was sick and i download this app about three weeks ago..now my pathos is healthy..thanks for your services **Developer response:** Hi.thanks for your feedback.We glad to help you.If you have any idea or feature you need please tell us . Best regards ### 5/5 — Best plant app🫢❤️ *2023-01-30* It helped me keep and save my little garden. It has everything you could ever eant in a plant app.🌹 Evreyone can easily understand about plant and enjoy it. ### 5/5 — amazing *2022-11-13* I've been using this app for just over 2 months now as a premium user and I love it. It helps me keep my plants organized and healthy. Thank you🥰 ### 5/5 — Perfect *2022-09-19* This is the one and only app that you need to take care of your plants. ### 5/5 — Practical *2022-05-07, version 1.0* I really like how accurate this app is and appreciate how simple it is to use! ### 4/5 — It’s okay *2022-05-27* I got this plant a few weeks ago from my friend and didn’t know what it was, I was also scared that I was overwatering or under-watering and the plant looked as if it was dying. I had trouble figuring out what it was since I’m not a good identifier. I almost gave up when I came across this app, I took the photo and in a matter or seconds it correctly Identified the plant and said it was in good shape. I was a bit sceptical since some of the leaves looked shrivelled and had holes on some of them so I’m giving a 4 star review. Thanks! **Developer response:** thanks for your review.We are glad to help you. If you have any criticism or suggestions, we will be happy ### 3/5 — Well… *2022-10-11, version 2.7* Just didn’t work ### 2/5 — Misleading Marketing *2023-07-23* The app is free but to get any diagnostics you have to pay a subscription. That’s not immediately clear from the App Store. **Developer response:** Hi. Thanks for your because we are paying for our services in app , for the servers and AI models so we can not give free trial right now. After purchase, if there is any problems in the app, please let us know or if you need a special feature, we will add it to the app in the next update. In addition, you can easily get your money back if you want Best regards --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*