# Plant Doctor & Scanner: Fernly — user reviews

> 1 indexed App Store user reviews of Plant Doctor & Scanner by David Pelletier.

- Source: https://appshunter.io/ios/app/plant-doctor-and-scanner-fernly/id6755242687/reviews
- App overview in markdown: https://appshunter.io/ios/app/plant-doctor-and-scanner-fernly/id6755242687.md

## Most critical reviews (1 lowest-rated)

### 1/5 — Doesn’t work

*2026-02-09*

can’t get camera to scan.  paid for a year’s subscription and nothing works

**Developer response:** 👋 Hi,

I’m very sorry you experienced this issue in version 1.0. A rare bug slipped through our initial release, and as the founder, I take full responsibility for that.

The issue has now been fixed and we have taken even more actions so that this doesn’t happen again.
Several hundred successful plants scans are made every day without any problem.

If the early bug affected your experience, you may request a refund directly through Apple.
With our 7-day satisfaction guarantee, Apple will processes refunds without issue.

Thanks,
David

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-23.*