# Plant Identification－Plantaria — user reviews > 516 indexed App Store user reviews of Plant Identification－Plantaria by Grotem Limited, rated 4.50/5 from 12,539 ratings. - Source: https://appshunter.io/ios/app/plant-identificationplantaria/id1490577892/reviews - App overview in markdown: https://appshunter.io/ios/app/plant-identificationplantaria/id1490577892.md - Rating breakdown: 5★ 9,775 · 4★ 1,195 · 3★ 618 · 2★ 184 · 1★ 767 ## What do users think of Plant Identification－Plantaria? Overall sentiment: positive **Pros** - 🚀 Accurate plant identification - 👍 Helpful care tips and advice - 🌱 Useful for plant enthusiasts - 📚 Comprehensive plant library - 🔍 Efficient plant diagnosis - 🌞 Practical light measurement feature **Cons** - 🐛 Occasional inaccurate plant identification - 💰 Expensive subscription model - 🤖 Limited customer support - 📷 Issues with photo quality requirements - 🔒 Unclear subscription cancellation process **Commonly reported bugs** - Inability to use app without subscribing - Unexpected subscription charges - Inconsistent plant identification results **Most requested features** - Customizable watering schedules - Ability to add multiple plants of the same type - More detailed troubleshooting for plant problems ## Newest reviews (15 of 516) ### 1/5 — Rip off *2026-06-16, version 1.88.1* Changing 9.99 a week. So misleading! What a rip off! ### 1/5 — Fraudulent Charges *2026-06-12, version 1.88.0* I was charged for their membership three times in a day even though I cancelled my free trial the same day I got it. They got my debit card locked on a Friday and now I can’t get my new card until the following Monday. ### 1/5 — 使えない *2026-06-12* 全く使えない 広告で見たようなライフハック的な使い方は出来ない上すぐエラーが出る わからないことをはぐらかす様にエラーが出て何一つ参考にならない こんなに使えないアプリを購入した事を後悔してます **Developer response:** Hello, thanks for review! We're truly sorry to hear that you've experienced issues. We understand your dissatisfaction, not only because you couldn't use it in the life-hack way shown in the advertisement, but also because you felt like your questions were being glossed over. We'd like to hear more details about your experience, so please contact us at support@plantaria.app with "App Store review" in subject and we'd be happy to assist. Regards, the Plantaria Team ### 2/5 — Not free *2026-06-11, version 1.88.0* Downloaded this as I was getting ads advertising this app as free. It is not free. It is certainly not worth the subscription cost. Lazy developers can't even bother using systems which aren't ai anymore and the ai is not accurate while I did the trial run. ### 1/5 — Scamy billing practices *2026-06-11, version 1.88.0* Outrageous price and scamy subscription approach ### 1/5 — It is not FREE $60.00 *2026-06-10, version 1.88.0* It’s not free it is $60.00 ### 1/5 — Nothing but trouble *2026-06-10, version 1.88.0* App sure took my money but it never works. No profile page. No way to skip the long intro. I paid for a life subscription and it still didn’t work. And all it did was keep asking me to subscribe. Not worth my time. ### 1/5 — Overcharged *2026-06-09, version 1.88.0* Charged twice this week. ### 1/5 — Charged over and over *2026-06-06, version 1.88.0* This app changed me over and over and can not be shut off even after I deleted the app I had the app for 1 hour and still can’t get it to stop charging me. Paddle - the charging company will not even email me back,,and only talk via ai and email. Does not deserve 1 star ### 1/5 — Cancel *2026-06-03, version 1.87.3* It won’t let me cancel my free trial ### 1/5 — False advertising and didn’t work *2026-06-02, version 1.87.3* Downloaded this app, noted to be free, then advised I will be charged $10/ month starting 3 days from now! App has no indication of how to cancel On top of that, it mis-identified the first plant I snapped. How can I cancel this account???? ### 1/5 — No clear way to end subscription *2026-06-01, version 1.87.3* They have charged me multiple times in a month with no way to end subscription ### 1/5 — Trap don’t download *2026-05-29, version 1.87.3* It’s not free it’s a scam ### 1/5 — Did not work. *2026-05-27, version 1.87.3* This app dis mot identify the plants I needed to identify. I canceled and deleted it. My card was charges today. What a scam.. ### 3/5 — Scam beware!! [UPDATE] *2026-05-27, version 1.87.3* Free trial is a total scam! I got charged before the trial was up!! Horrible app. UPDATE: the developer reached out to me and got me a refund for the free trial. ## Most critical reviews (10 lowest-rated) ### 1/5 — Why I don’t like this app *2026-07-30, version 1.89.0* I don’t like this app because you have to pay for it and for being a life my mom and dad have to agree with me that I should get this app I don’t even get at least like an hour or a few minutes or one plant to test it out ### 1/5 — Doesn’t work *2026-07-27, version 1.89.0* This app doesn’t work. The functions in the app never are able to complete their function. ### 1/5 — Bad data and a TOTAL RIPOFF. Charged 9.99 a WEEK DESPITE CANCELING *2026-07-17, version 1.89.0* I ticked the box when taking the free 3 day offer to be notified before going to paid. I tested it on the day to see if it is as inaccurate as people say, and it got 5 out of 8 plants completely wrong. It’s just a beta test version and way overpriced. They not only didn’t notify me before charging my card. They have now charged me $9.99 every week for three weeks despite my email telling them to cancel my account. It’s not worth a dime a week, and they charge $9.99? Save your money and get some books from the library. ### 1/5 — Overcharging *2026-07-13, version 1.89.0* Cancelled a subscription going through Apple. This developer uses a 3rd party payment processor which continued charging my credit card even when I cancelled my subscription through Apple. I contacted the developer and they stated they couldn’t find an active account in my name. Come to find out the 3rd party created an account using an email address that I don’t recognize and continued charging my credit card and not going through Apple. Apple stated they I have to go through the developer even though I never went through them in the first place and went through the App Store. If you research the address that the 3rd party uses, you’ll see a link to the BBB of numerous other people having the same problem and getting charged even if you cancel subscription through Apple ### 1/5 — Deceptive *2026-07-11, version 1.89.0* Says it has a three day free trial but somehow charged me immediately. Deceptive and scammy. ### 1/5 — Charging my account constantly *2026-07-08, version 1.89.0* I downloaded this app to identify one back yard plant we were unsure of, and I have been charged 4x for nothing. I had cancelled the subscription immediately once identified and we can’t get any help to remove the charges. ### 1/5 — Scam! *2026-06-28, version 1.89.0* Was charged constantly for a “membership” I never intentionally signed up for. Very deceptive!! ### 1/5 — Scam *2026-06-25, version 1.89.0* They trick you into subscribing. They are super slick. Avoid avoid avoid!! ### 1/5 — Scam *2026-06-19, version 1.88.1* This app attempted to charge me 4 separate times and received no contact from the company. There is no way to contact the company through any other means rather than email. ### 1/5 — Fraudulent Charges *2026-06-19, version 1.88.1* I was charged for their membership three times in a day even though I cancelled my free trial the same day I got it. They got my debit card locked on a Friday and now I can’t get my new card until the following Monday. June 19 Update: I just received ANOTHER notification from my bank about three more charges from them. After reading recent reviews, seems like many people are having issues with multiple charges from them. I literally just got my new debit card. I made sure that my subscription was ended and sure enough it ended on June 12. ## Most praised reviews (10 highest-rated) ### 5/5 — Plant issues *2026-08-15, version 1.90.0* I really depend on this app to guide me to my plant health care ### 5/5 — Plant Identifiction *2026-07-02, version 1.89.0* How to help your plants when they when look sickly ### 5/5 — Mrs *2026-06-12, version 1.88.0* Lovely app ### 5/5 — Fast *2026-05-28, version 1.87.3* Snapped a pic of a leaf and got the name instantly. ### 5/5 — Nice *2026-05-27, version 1.87.3* This is awesome! When my plants were yellow, i used this app and it looked better in no time and I discovered so much new pants in the wild ### 5/5 — Plantas *2026-05-23* Muito bom **Developer response:** Hello, thank you so much for your positive review! It's wonderful to know you're enjoying the plants. Happy exploring! Sincerely, the Plantaria Team ### 5/5 — Helpful *2026-05-11, version 1.87.2* True & helpful ### 5/5 — Fast results *2026-05-06, version 1.87.2* The identification process is almost instant. I don't have to wait around for the app to process the image, which is great when I’m on the go. ### 5/5 — Huge plant database *2026-04-28, version 1.87.0* The library of plants included in the app is quite extensive. It hasn't failed to recognize any of the indoor plants I’ve scanned so far. ### 5/5 — Miss Elham Jaffar *2026-04-28, version 1.87.0* It’s so good thank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*