# Plant Identifier: ChatPlant AI — user reviews

> 182 indexed App Store user reviews of Plant Identifier by ChatPlant Ltd., rated 4.50/5 from 4,618 ratings.

- Source: https://appshunter.io/ios/app/plant-identifier-chatplant-ai/id6463208251/reviews
- App overview in markdown: https://appshunter.io/ios/app/plant-identifier-chatplant-ai/id6463208251.md
- Rating breakdown: 5★ 3,522 · 4★ 489 · 3★ 260 · 2★ 79 · 1★ 268

## What do users think of Plant Identifier?

Overall sentiment: negative

**Pros**

- 🌱 Helpful for plant care
- 🔍 Accurate plant identification
- 💡 Useful diagnostic features

**Cons**

- 💰 Expensive subscription
- 🚫 Not fully free to use
- 🤖 Inaccurate plant diagnosis
- 🔍 Inconsistent plant identification

**Commonly reported bugs**

- Subscription issues
- Inability to cancel trial
- App crashes and freezes

**Most requested features**

- Cancel subscription option
- Free trial extension
- Refund policy

## Newest reviews (13 of 182)

### 3/5 — Limited Identification of Plants

*2026-05-27, version 1.0.60*

Used this app to identify leaf spot correctly on a houseplant, but the app could not identify a few new houseplants I purchased. Google Image identified them correctly right away.

### 4/5 — Revs respond please

*2026-04-17, version 1.0.59*

Just a few problems with app 1: how the heck did it think that a false purple foxglove was a normal foxglove they don’t even look alike! 2: we should get at least 2 free messages with the ai and the professional so it can help users disuse if they want to get premium or not (and if they get 2 free messages the app will most likely get higher reviews and more likely they’ll get premium😏😏😏) 3:  this is a good app just those 2 problems also I wouldt pick any other plant identifier app:3 get this app!

### 1/5 — Not happy

*2025-11-01, version 1.0.56*

Accessing the site is not easy. I have paid for a subscription but when I try to use it it wants to make me subscribe again. Not good at all.

### 1/5 — Beware of free trial

*2025-10-06, version 1.0.55*

I wanted to try the app to help care for some of my plants. It told me all of my plants were healthy, which was not true. I sent an email to them through the app to cancel my free trial. I did not hear back from them and today I was billed $39.95. I sent another email asking for a refund. I will let you know how it turns out so far, I have not been impressed.

### 2/5 — Why do I STILL HAVE THIS APP?!

*2025-10-05, version 1.0.55*

So I got it and I only scaned ONE THING. Then it said that I had to get the free trial to scan more things. AND IT DIDN'T SHOW ME HOW TO CURE MY PLANT!! 😡😡😡🤬

### 3/5 — Sadly

*2025-10-04, version 1.0.55*

It advertised as a free service BUT only for a few days 
In my mind that is FALSE advertising and unseemly.

### 1/5 — Free?

*2025-09-11, version 1.0.53*

Says it’s free, it’s a lie

### 1/5 — Waste of money

*2025-09-04, version 1.0.53*

The app never loads. Ridiculous and frustrating.

### 1/5 — not free as stated

*2025-08-23, version 1.0.53*

horrible offer should be ashamed of your selfs saying it’s free and it’s free only 7 days so no thank you.

### 4/5 — $$$

*2025-08-16, version 1.0.53*

Too much to pay per year $$

### 4/5 — IA

*2025-08-09, version 1.0.53*

RULES

### 1/5 — Not Reliable

*2025-08-01, version 1.0.53*

I canceled this ap along with the premium subscription as it was a very unreliable identifier and did not provide useful diagnosis. I tested the identify feature on a couple of known plants at the nursery and at best it was correct 50% of the time. Not worth the money.

### 1/5 — ChatPlant

*2025-08-01, version 1.0.53*

I bought this app and paid money for a year but unfortunately didn’t work and didn’t open app for using. I don’t believe it that happened for me.

## Most critical reviews (10 lowest-rated)

### 1/5 — Paid but can’t use

*2026-06-24, version 1.0.61*

I paid for one month since that is all I needed then cancelled the subscription.  Even though I have three weeks left, it will not let me use it.  Worse, their own website says you can use it to the end of what you paid for even if you cancel it.

### 1/5 — No good

*2026-05-18, version 1.0.60*

Doesn’t recognize plants not even an orchid. Always says it’s fine or needs water no matter what. Has never recommended a solution.  A waste of time and money.

### 1/5 — Completely inaccurate

*2026-04-24, version 1.0.59*

Took the same picture and resubmitted it several times & each time it came back with a different identification , all completely wrong.  Now cannot find how to cancel free trial.

### 1/5 — Comically bad

*2026-04-23, version 1.0.59*

If you want to know what your plant isn’t this is the app for you. I have yet to have it find one plant accurately.

### 1/5 — It’s not free

*2026-04-10, version 1.0.58*

You can’t use the app unless you pay. And it’s expensive.

### 1/5 — Taking photo

*2026-04-07, version 1.0.58*

It isn’t taking the photo this app is useless don’t recommend getting it

### 1/5 — Advertisement

*2026-02-17, version 1.0.57*

I just want to play the game!   Ads ate annoying especially when I have already purchased some things and was not happy with them.  Quit it!!!

### 1/5 — Beware of free trial

*2026-02-06, version 1.0.56*

I wanted to try the app to help care for some of my plants. It told me all of my plants were healthy, which was not true. I sent an email to them through the app to cancel my free trial. I did not hear back from them and today I was billed $39.95. I sent another email asking for a refund. I will let you know how it turns out so far, I have not been impressed. It has been three months and three emails later. Still no refund.

### 1/5 — Wrong info

*2026-01-15, version 1.0.56*

It’s not free. Stop saying it free at the titles. Wasting people time.

### 1/5 — Inaccurate

*2026-01-03, version 1.0.56*

Very disappointing !!!! I must have done a 7 day trail  and forgot 
I went to try it and I unfortunately got charged !!! Very upset !!! This app should be taken down . Every plant that I had identify was wrong !!!! 
Like another person said “useless” 
I gave up !

## Most praised reviews (10 highest-rated)

### 5/5 — Must‑have handy plant‑recognition app!

*2026-08-12, version 2.0.0*

This plant‑identification application is incredibly practical. I can quickly identify unknown flowers, weeds and trees just by taking a photo. The recognition speed is fast, and detailed introductions including habits, care tips and plant safety notes are clearly displayed.
The interface is clean‑cut and easy to operate. I’ve learnt plenty of botanical knowledge during my outdoor walks. Totally recommend it for plant lovers!

### 5/5 — Girl

*2026-07-26, version 2.0.0*

Best appp ever

### 5/5 — A Must-Have for Every Plant Parent

*2026-03-04, version 1.0.57*

I rarely write reviews, but this app deserves 5 stars. It helped me save my struggling plants with clear diagnosis and practical tips. I no longer forget to water or overwater my green friends. Simple, reliable, and incredibly useful—my go-to plant companion!

### 5/5 — Plant perennial

*2025-09-09, version 1.0.53*

It tells me what to do when I am wondering what kind it was and how to care for it in fall.

### 5/5 — Quick and easy!

*2025-09-05, version 1.0.53*

A quick and easy way to identify plants and determine what to do with them to get them back to excellent health!

### 5/5 — Landscaper's Secret Weapon

*2025-08-06, version 1.0.53*

I manage 20+ client gardens. ChatPlant's bulk upload saves hours documenting plants. The professional reports impress clients. The fertilizer calculator prevents costly mistakes. Essential for my business!

### 5/5 — The Most Accurate Plant ID App!

*2025-08-05, version 1.0.53*

ChatPlant's 98% accuracy is no joke! Identified all 50+ plants in my urban jungle flawlessly. The disease diagnosis saved my fiddle leaf fig from root rot with step-by-step treatment. Premium features are worth every penny!

### 5/5 — Family Gardening Made Easy

*2025-07-31, version 1.0.53*

My kids (5 & 8) adore the interactive plant quizzes. The child-friendly care reminders teach responsibility. We've turned identification walks into treasure hunts - educational and screen-free fun!

### 5/5 — Gardening Blog Secret Weapon

*2025-07-30, version 1.0.53*

As a gardening content creator, I rely on ChatPlant's extensive plant library. The expert consultation feature provides professional insights within hours. My followers think I've gotten a botany degree!

### 5/5 — Thank you

*2025-07-30, version 1.0.53*

You saved my plants lives

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
