# Plant Identifier - FREE of ads — user reviews > 122 indexed App Store user reviews of Plant Identifier by SYSTEM HOUSE D & K LTD, rated 4.07/5 from 1,058 ratings. - Source: https://appshunter.io/ios/app/plant-identifier-free-of-ads/id1617336140/reviews - App overview in markdown: https://appshunter.io/ios/app/plant-identifier-free-of-ads/id1617336140.md - Rating breakdown: 5★ 687 · 4★ 121 · 3★ 53 · 2★ 30 · 1★ 167 ## What do users think of Plant Identifier? Overall sentiment: negative **Pros** - 🌟 Accurate plant identification - 🌱 Helpful care instructions - 🔍 Useful for identifying plants and weeds - 🌳 Valuable for outdoor enthusiasts and gardeners **Cons** - 🚫 Subscription-based model with limited free usage - 🐛 Frequent technical issues like loading problems and crashes - ❌ Inability to access account or get support - 💰 Expensive subscription fees **Commonly reported bugs** - Endless loading/uploading issues - Inability to identify basic plants - Subscription problems and lack of access - Unresponsive customer support **Most requested features** - Expand free usage limits - Improve technical stability and reliability - Provide better customer support channels - Offer more affordable subscription options ## Newest reviews (20 of 122) ### 2/5 — Poor support *2024-06-28* I enjoyed the app until I paid for a subscription and now it won’t load. I reached out to the vendor and have not heard anything. ### 1/5 — Terrible *2024-06-28, version 4.6* Doesn’t work and can’t contact anybody. Just don’t…….. ### 4/5 — Choose Wisely *2024-06-26* I had paid for a life time subscription and now I am having a problem with taking photos of my plants and how to heal them and re-potted. I can open the the app just fine, when I got to take a picture and even look a plant it just has a dailing sign the is never changing at this point. I want a refund of this purchase and to not have this app no longer. **Developer response:** We've launched the 4.7 version which works well. Sorry for the inconvenience! ### 1/5 — WILL NOT LOAD *2024-06-22, version 4.6* WILL NOT LOAD ### 1/5 — Missing link *2024-06-18* I have paid for a lifetime subscription and cannot find the link to activate my account. I have reached out to Apple, inc to cancel my subscription because every time I send an email to you, it comes back as undeliverable… mailerdemon. **Developer response:** We've launched the 4.7 version which works well. Sorry for the inconvenience! ### 1/5 — Very poor experience and costs a lot too! *2024-06-10, version 4.6* Tried free version for 7 days and was great Purchased it - now it won’t do anything!!! 2 pics a day!!! Come on that’s what your paying for They fail to upload!!! Won’t work without WiFi!!!! Hello your out in the wilds !!!!! Can’t seam to get my money back either hmmmm🤔 ### 1/5 — Not working *2024-06-08, version 4.6* Will not load can’t get help ### 1/5 — Unusable App *2024-06-05, version 4.6* I’ve must paid for this. The app doesn’t work, it keeps ‘loading’ but nothing happens. I cannot access my account to cancel. There seems to be no account in fact. Going to now laboriously try and find a way to get in touch with the app developers. Very disappointing. Do not use this App! ### 1/5 — Terrible product and non existent Support *2024-05-29, version 4.6* Accidentally purchased this product, I was billed, tried to get a refund (no response) and subsequent attempts to get application to even start (i figured as i had paid for it i might as well try it out) have failed. All in all i couldnt award 0 stars but feel even 1star is too generous. ### 1/5 — Waste of money *2024-05-25, version 4.6* Simply did not work . Glad I only signed up for 1 month. ### 1/5 — Doesn’t do anything *2024-05-19* Says uploading until I turn it off, but it counts that as one of my daily total ### 1/5 — Don’t *2024-05-19* Unusable! Maybe, if you buy it, but it doesn’t sound like it. App should be pulled as non-functioning. ### 1/5 — Just wants money *2024-05-16, version 4.6* The firat time you open it, it demands money, a LOT of money! Uninstalled. ### 1/5 — Needs subscription to use *2024-05-15, version 4.6* So many of these apps lure you in by saying free. You download it, try to use it only to be taken to a subscription sign up page. So sick of this. Why not just be honest and save us all the time of downloading it in the first place. Deleted. ### 1/5 — Scam. Won’t upload. Don’t use this app *2024-05-13, version 4.6* Scam ### 1/5 — Rubbish *2024-05-11, version 4.6* I read the reciews it claimed to be exactly as i wanted i paid and now i get a loading screen and nothing happens furious ### 1/5 — Issues scanning plants *2024-05-06* I scanned two plants which has been uploading for over an hour. Then I went to scan another flower growing in my garden and it will not scan takes me to payment (which I have already processed. I cannot resend the app ### 1/5 — Slow and paid version is way too expensive *2024-05-05, version 4.6* If you can find your way to get past the prompt for paid version (you hit cancel - top left), then you can upload a photo or take a photo, 2 per day limit on free version, and today. when I tried to upload my first photo, the app just sat there thinking about nothing. It’s very buggy, at least with iPhone. Here’s a tip - I wouldn’t ever pay for an app that I wasn’t sure would be useful, and it can take more than a few uses to learn how the software works. So 2 photos per day for free version might be ok if a free week was offered first. That way, I’d not just delete the app at the first sign of trouble. Like today. ### 1/5 — Just keeps loading *2024-04-20* Never got to app just keeps loading ### 1/5 — Subscribed/Stuck *2024-04-18* I choose this app out of the hundreds of other plant apps and the plant diagnosis is horrible. It’s giving me the same general advice that I was getting when doing a google search. If you need reminders of when to water your plants google and use your calendar reminder for $0. ## Most critical reviews (10 lowest-rated) ### 1/5 — Plant Identifier *2025-01-02, version 4.7* Unable to use even once even after getting lifetime subscription. Email requesting for help bounces back. ### 1/5 — Can not delete this app *2024-11-27, version 4.7* I downloaded this app to have a look at it only and now i can not delete it.I see it has charges associated with it.Advise please. ### 1/5 — Don’t download. *2024-08-27, version 4.6* The app is a fake. IDK how it has good reviews. They just take $44 from everyone. ### 1/5 — Dead app *2024-08-17, version 4.6* Doesn’t work at all. Just sits stuck at loading or uploading. 4g, 5g or Wifi. ### 1/5 — I paid — but it doesn’t work! Scam *2024-08-08* I purchased a lifetime subscription to this several months ago. Can’t get online it just continually keeps loading. I contacted them. But I cannot get through. My email service is there email refuses to accept my email. Whatever that means at any rate, I have paid for a lot times subscription to this and haven’t been able to use it one time and I can’t get a hold of them for help. I’m very frustrated and I’m very unhappy with the app. Patricia Major **Developer response:** We are really sorry. We've fixed the backend and now it works well! ### 1/5 — Mary *2024-08-07, version 4.6* This app doesn’t load and doesn’t show how to cancel not happy ### 1/5 — App hasn’t worked since installed *2024-07-12, version 4.6* App has not worked for me once since installed. No idea how to get assistance- ‘contact us’ feature seems to lead. Nowhere. And have paid a month’s subscription. Admit I am not the most technically minded - but all my other Apps just work! ### 1/5 — It’s a lie!! *2024-07-06, version 4.6* App is not free! ### 1/5 — Internal app problems *2024-07-05, version 4.6* App never gives you anything it just continues to render and never ends.stop taking peoples money. Worst app ### 1/5 — Useless *2024-07-04, version 4.6* Just paid for a monthly subscription, nothing is working on it at all just blank screens, not happy ## Most praised reviews (10 highest-rated) ### 5/5 — Great support *2023-08-31* I’ve used this for a couple years…it’s freak’n great! ### 5/5 — It's nice *2023-08-31* I was weeding a garden for my work when I saw an odd looking plant that I wasn’t sure about. I whipped out this app and found out that it was stinging nettle!! I pulled my sleeves over my hands to pull it out, but accidentally brushed against it a tiny bit, and the part of my hand that touched it immediately began to burn and form hives. That small area still stings hours later. Learned my lesson! Anyway, without this app that lesson would have been significantly more painful to learn. Thank you, PictureThis. Would totally recommend. ### 5/5 — The operation is simple *2023-08-31* Learning about so many garden and house plants plus enjoying the care of these with the instructions and diagnostic of ailing plants. ### 5/5 — worry *2023-08-31* Excellent app. I am able to identify plants/trees/bushes that I find interesting on my walks or when I visit the Chicago Botanical Garden. ### 5/5 — It's a good app *2023-08-31* Whether I’m walking in the woods or around the neighborhood, I use this app to identify plants I would like to add to my garden. Also, it has been a valuable tool for diagnosing disease and insect issues along with providing solutions. ### 5/5 — Very high praise *2023-08-31* I alway check at least two sources, but as far as I can tell this app has not been incorrect! Great tool! ### 5/5 — severe *2023-08-30* In addition, I work in wildlife rehabilitation. I need to harvest browse daily for my patients. Picture This has aided me greatly in ensuring I give my charges the right food; that I don’t mistakenly offer them something potentially toxic or unpalatable. ### 5/5 — Has been using *2023-08-30* I did and started taking a diagnostic picture of all the plants. We were given clear instructions on everything we needed for each plant. Then one day before I pulled a weed With my bare hands I ran a diagnostic on it. It was poison ivy. The pain and suffering this APP has prevented is immeasurable. Thanks for this wonderful app. ### 5/5 — I like *2023-08-30* I am an outdoor person and a Jeeper. I see lots of plants and it is awesome to find out what they are. Great app. Best ever ### 5/5 — Assist with the *2023-08-30* This is probably one of the most useful of the many apps I have on my phone. I do a lot if backcountry travel and being able to easily identify and learn about the flora has added a great new dimension to my expeditions. I also make adventure films with a fair amount of naturalist commentary. This app has saved me countless hours of having to go through reference guides, looking up the plants that I feature in those films. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*