# PlantAI - Plant Identifier — user reviews > 25 indexed App Store user reviews of PlantAI by Rocket Apps GmbH, rated 4.70/5 from 620 ratings. - Source: https://appshunter.io/ios/app/plantai-plant-identifier/id6475875036/reviews - App overview in markdown: https://appshunter.io/ios/app/plantai-plant-identifier/id6475875036.md - Rating breakdown: 5★ 528 · 4★ 47 · 3★ 18 · 2★ 8 · 1★ 19 ## What do users think of PlantAI? Overall sentiment: negative **Pros** - 🎯 Accurate plant identification - 📚 Helpful care information - ✨ User-friendly interface - 💚 Great for plant enthusiasts **Cons** - 💰 Misleading freemium model - 🚫 No free trial despite claims - ❌ Poor identification accuracy - 😤 Difficult subscription cancellation - 🌍 No Korean language support - 🔍 Limited search functionality - ⏱️ Slow AI botanist responses **Commonly reported bugs** - Inconsistent plant identification results - Incorrect plant classifications - AI botanist unresponsive or no reply - Subscription charges despite cancellation - Difficult app navigation **Most requested features** - Free version with basic features - Genuine free trial period - Plant search/lookup database - Multi-language support including Korean - Easy subscription management - Improved identification accuracy ## Newest reviews (6 of 25) ### 1/5 — Cancel *2025-02-19* Want to cancel and not able to **Developer response:** Hi. We're sorry to see you go and hope that you reconsider our App in the future. If you want to cancel your subscription or trial please follow these steps: 1. Open the App Store App on your iPhone or iPad 2. Tap your profile picture at the top right, then tap Subscriptions. You may need to sign in with your Apple ID. 3. Scroll down and change or cancel your existing subscription or trial. ### 1/5 — Not useful *2025-02-15* Diagnose function requires payment **Developer response:** The App is free but comes with PRO features that are optional. Hope that you reconsider our App! ### 1/5 — 3 days free but they want your payment details *2024-07-22* 3 days free but they want your payment details. I never give card details unless I am sure I will use an app long term. **Developer response:** Hello! All our Apps have a free version and a premium version. You can use the basic features of the App for free or unlock additional features for a small monthly or yearly charge. Hope that you reconsider our App! ### 1/5 — Not Great *2024-05-31* This app only correctly identified one plant. I tested it on plants I already knew to see if it was worth it and it only got one right. I tried multiple pictures of the same plant to get the best shot and it still couldn’t identify even closely. It called my Delphinium plant a tomato. Kind of wild. Definitely not worth it. **Developer response:** Hello! Thanks for your feedback. We'd like to help you resolve your issue. Could you please contact us directly at help@rocketapps.com. Thank you! ### 1/5 — 0 stars *2024-05-22* Pretty angry that when I trialed your app apple took my money for a whole year out even though I cancelled the subscription on day 3 before end of trial period. I want my money back I never signed up for a years subscription just to try it apple won’t give me money back as I need to go through the 3rd party app owner I have tried 6 times and still nothing. Apple can’t even give me a contact number to get through to you to have my money refunded. Return my $59.99 to my account a never wanted your app and only trialed it 1 night. This is disgusting that you can just take peoples money for nothing. **Developer response:** Hello! You should not be charged. In case you were charged because of our App, you can request a refund following these steps: If you want to request a refund please follow these steps: 1. Go to reportaproblem.apple.com. 2. Sign in with your Apple ID and password. 3. Tap or click "I'd like to." 4. Choose "Request a refund." 5. Choose the reason why you want a refund, then choose Next. 6. Choose the item or items that you bought, then choose Submit. We hope that solves your problem. If not feel free to reach out to us again at help@rocketapps.com. Thanks! ### 1/5 — Ew *2024-05-19* Did not get the flower I took a picture of **Developer response:** Hello! Thanks for your feedback. We'd like to help you resolve your issue. Could you please contact us directly at help@rocketapps.com. Thank you! ## Most critical reviews (10 lowest-rated) ### 1/5 — Rubbish *2026-06-13* It cannot identify a Camellia **Developer response:** Thanks for your feedback. We'd like to help you resolve your issue. Could you please contact us directly at help@rocketapps.com. Thank you! ### 1/5 — Incorrect *2026-06-10* Is inaccurate **Developer response:** Thanks for your feedback. We'd like to help you resolve your issue. Could you please contact us directly at help@rocketapps.com. Thank you! ### 1/5 — 유료 *2025-07-01* 일점도아까워요 **Developer response:** 저희 팀 측에서 고객님의 문제가 어떤 경우인지 이해하기가 조금 어렵네요. 혹시 help@rocketapps.com으로 이메일을 남겨주실 수 있을까요? 죄송합니다. ### 1/5 — Not a free app. *2025-03-27* Appears free until after you load it **Developer response:** Hi, we are sorry you are not happy with our app. If you need support feel free to reach out via help@rocketapps.com. ### 1/5 — No Free *2025-03-10* Full Paid version, how we can use ?? **Developer response:** Hi, we are sorry you are not happy with our app. If you need support feel free to reach out via help@rocketapps.com. ### 1/5 — Required paid subscription *2025-03-03* Please do not download as it is 100% works on payment subscription. No free trail is given and even if you go for 7 days trial then also you have to first opt for subscription payment gateway **Developer response:** Hi, we are sorry you are not happy with our app. If you need support feel free to reach out via help@rocketapps.com. ### 1/5 — Worst app ever I have downloaded *2025-03-02* You need to buy a subscription of rs 499 per month. At least they need to provide free trial **Developer response:** Hi, we are sorry you are not happy with our app. If you need support feel free to reach out via help@rocketapps.com. ### 1/5 — Useless app *2025-03-01* Couldnt identify even a single plant. AI botanist takes forever to give a reply or No reply atal. **Developer response:** We would like to help. Have you been able to reach our Support Team? If not please contact help@rocketapps.com. Thanks! ### 1/5 — Absolute trash *2025-02-26* I downloaded the app because my mom loves plants and three of them were lately dying and I downloaded the app to help her but the second I started it asked for a free trial.I hate people like you idiots who convince us to buy the trials just make a free app it’s not that hard just decide to help someone you aboulute greeds **Developer response:** Hi, we are sorry you are not happy with our app. If you need support feel free to reach out via help@rocketapps.com. ### 1/5 — Paid *2025-02-22* The app is completely paid, there are no free features **Developer response:** Hi, we are sorry you are not happy with our app. If you need support feel free to reach out via help@rocketapps.com. ## Most praised reviews (9 highest-rated) ### 5/5 — Amazing! *2025-08-09* I just can’t express how fun it is to know everything that’s growing all over our yard from bushes to herbs to plants. This thing is irreplaceable! **Developer response:** Thank you so much!!! ### 5/5 — I like this app *2024-07-07* I enjoy this app helps me know what the plant is and best way to look after it great when people/ family give me plants they bought for me or no longer have room for **Developer response:** We are glad to hear that our App helps you. Thank you for your 5-star rating! ### 5/5 — It works *2024-05-15* There is subscriptions of course but the free one works fine I took a picture of stinging nettles and it was correct lovely **Developer response:** Thank you so much for reaching out to us with this kind feedback! ### 5/5 — Plant app *2024-04-09* I’m finding this site extremely difficult to maneuver… I do not recommend this plant site 🤨 **Developer response:** Hello! We'd like to better understand what specifically is not working for you. Could you please contact us directly at help@rocketapps.com. Thank you! ### 5/5 — Awesome *2024-03-18* This app is totally awesome and works exceptionally well . I have tried others and way far off ! Not this app it’s right and it’s free Rob B **Developer response:** We are so grateful for your kind words! We are delighted to hear that you are enjoying our App. Thank you! ### 4/5 — No way to search for plant titles in case your identification is wrong *2024-04-06* No way to search for search for any plant information in case the identification is incorrect or ways to look up plants that you would be interested in purchasing a growing **Developer response:** Hello! Thanks for your feedback. We'd like to help you resolve your issue. Could you please contact us directly at help@rocketapps.com. Thank you! ### 4/5 — Plant so *2024-04-04* It is ok but once I took a picture it said sweet William but then I did it again and it said Daisy **Developer response:** Hello! Thanks for your feedback. We'd like to help you resolve your issue. Could you please contact us directly at help@rocketapps.com. Thank you! ### 2/5 — Cannot delete dead plants *2026-05-28* Cannot delete plants **Developer response:** Hi, you can delete plants by long tapping on it and select "Remove from my collection". Let us know if you need further support via help@rocketapps.com. ### 2/5 — 저도 PRO버전 이예요 *2025-10-10* 한국어가 없어요 **Developer response:** 무료 버전을 사용하거나 모든 기능을 갖춘 PRO 버전을 사용하실 수 있습니다. 도움이 필요하시면 help@rocketapps.com으로 문의해 주세요. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*