# Planters Bank Mobile — user reviews

> 37 indexed App Store user reviews of Planters Bank Mobile by Planters Bank & Trust Company, rated 3.10/5 from 56 ratings.

- Source: https://appshunter.io/ios/app/planters-bank-mobile/id573593219/reviews
- App overview in markdown: https://appshunter.io/ios/app/planters-bank-mobile/id573593219.md
- Rating breakdown: 5★ 24 · 4★ 3 · 3★ 3 · 2★ 5 · 1★ 21

## Newest reviews (10 of 37)

### 3/5 — My thoughts

*2025-10-03*

The app itself is great, but crashes all the time and it gets on my nerves. I don’t appreciate being logged out of my bank account when I need to check my balance spontaneously.

### 2/5 — Used to be a great app.

*2020-04-16*

This used to be a great app. Now, I never know if it will load. Please fix this issue.

### 2/5 — Great when it works

*2020-03-31*

Please fix the app! It needs bug fixes or needs to be updated.. it keeps crashing g and I have to delete and redownload. It works for a few days then crashes again..

### 2/5 — Problem

*2020-02-26*

The app works fine for the most part it keeps crashing lately and won’t let me log on.

### 4/5 — Great App!

*2014-08-23, version 6.6.1*

The PBTC App is as awesome as the friendly staff at the branches!

### 5/5 — Love it!!

*2013-12-07, version 6.4.1*

I don't know what I'd do without this great app. I give it 2 thumbs up, but only because I don't have more thumbs.

### 2/5 — I don't know

*2013-07-09, version 6.4.1*

I can't open the app

### 3/5 — App isn't working

*2013-01-22, version 6.4.1*

Why am I receiving a network error is Planter's IT down or something?

### 4/5 — APP USER from Greenville

*2012-11-07, version 6.4.1*

The APP is very helpful and and convenient however i just wish it done more........ Like pin code access and the ability to snap a photo of your check for deposit. Also spending alerts would be a awesome feature.

### 5/5 — The best bank ever! greenwood ms

*2012-11-06, version 6.4.1*

I love this app it is very easy and convenient!!!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Not up to standards

*2026-07-08*

Switched to this because my old bank merged with Planters. So sad, I can’t operate this app and logs me out constantly. This app needs serious IT help!

### 1/5 — Update this app ASAP

*2025-09-25*

Way too buggy. Hardly loads up efficiently and when it does finally load it doesn’t even show your actual current balance, usually a previous balance. Slow load time as well. Not super helpful in a bind. Please update this app

### 1/5 — Whatever

*2022-11-29*

Worst app I have ever had to deal with. Can’t get in with face recognition or user name and password

### 1/5 — Moble deposits

*2020-06-08, version 7.0.56100*

Since y’all updated this app I can  no longer deposit my cheques. Please fix as it is costing money.

Unable to capture images  and it seems that the app don’t allow for the camera to be used or something

App work with android but there is something wrong with the ISO still cannot deposit cheques

### 1/5 — Worst bank app

*2020-05-12*

Please fix the bugs or something! It freezes up, doesn’t work correctly! Please fix ASAP!

### 1/5 — Doesn’t Work

*2020-03-07*

It does not let me log in at all. Please be sure to work on this ASAP because it is pretty annoying.

### 1/5 — current version is garbage

*2020-03-04*

see header

### 1/5 — Update fix problem

*2020-02-26*

App need fixing

### 1/5 — Issues

*2016-01-16, version 7.0.4049*

I am having the hardest time with the new update because I need to get a confirmation number for my account and can't get one because it won't send me one through email or phone.

### 2/5 — Please fix this app!

*2020-05-06, version 7.0.5600*

Planter’s Bank has always provided first rate service...except for this app.  After providing username and password, it will not go beyond the initial page which just lists the services provided.   This happens just about every time.  Someone should be able to fix this.  Most aggravating!

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2026-04-07*

Easy to use app with everything you need on it

### 5/5 — Great Banking App

*2025-10-21*

Love this app. Helps keep track of my personal and business bank accounts.

### 5/5 — All of your accounts right at your fingertips

*2025-09-12*

I enjoy that I can handle my banking business without having to run to a branch. Transfers, loan payments, balances, statements, all in one place!

### 5/5 — Great app

*2025-09-12*

Very user- friendly and reliable, makes banking quick and stress-free

### 5/5 — Andrew S

*2025-09-11*

Great app for personal banking!

### 5/5 — Good app!

*2025-09-11*

Easy to use and love making mobile deposits on the app!

### 5/5 — Good app

*2024-08-28*

Easy to login with Face ID to view my account info.   Super easy to transfer funds, deposit a check or pay a bill.

### 5/5 — Great

*2023-08-28*

Awesome app
User friendly

### 5/5 — Best Bank

*2017-04-07, version 7.0.5110*

Friendly bank; wonderful customer service. App works as advertised with no glitches, hangs, or freezes. Works well!! Choose Planter's!

### 5/5 — Good but need update

*2016-01-12, version 6.10.1*

I like this app a lot but wish they would update so could use touch id for signing in

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
