# PlantGuide - Plant ID & Doctor — user reviews > 28 indexed App Store user reviews of PlantGuide by DREAMMOBI PTE. LTD., rated 4.50/5 from 310 ratings. - Source: https://appshunter.io/ios/app/plantguide-plant-id-and-doctor/id1575178496/reviews - App overview in markdown: https://appshunter.io/ios/app/plantguide-plant-id-and-doctor/id1575178496.md - Rating breakdown: 5★ 247 · 4★ 27 · 3★ 9 · 2★ 10 · 1★ 17 ## Newest reviews (11 of 28) ### 1/5 — DO NOT DOWNLOAD THIS APP UNLESS YOU WANT TO PAY FOR A SUBSCRIPTION *2026-04-09* So I downloaded this app to check my plant pop up as soon as I clicked the app subscribe now I clicked no and took a picture of my plant it gave me some good advice so I took a picture of another plant and guess what disease detected get our monthly subscription to see what’s wrong so I got suspicious and took a picture of a fake plant yet again disease detected pay a subscription to see what’s wrong so I just took a picture of a tissue box still Disease detected don’t download this app unless you want to pay for a subscription 😔 **Developer response:** Hi! We offer basic identification for free, but our professional functions require a subscription to support ongoing botanical research and technology costs. Regarding your test, our AI is specifically trained to analyze plant textures and symptoms; when scanning non-plant objects like a tissue box, the system may misinterpret textures as plant issues. We are constantly calibrating our models to improve accuracy and ensure our professional services provide real value to plant lovers. ### 1/5 — Fake Advertisement *2026-04-08* useless app. high subscription price. fooling people through social media advertisements mentioning free. **Developer response:** Hi! We do offer basic features for free, which is what our advertisements highlight. We only charge for professional functions to fund our ongoing research and the high costs of maintaining our technology. We aim to be transparent about our services, providing both free and premium options to support plant lovers at every level. ### 1/5 — Useless purchased *2026-04-06* Useless application **Developer response:** Hi! We are sorry to hear that. Our app offers basic features for free, and we only charge for professional functions to fund our continuous research and technical development. We aim to provide real value for every user, and we would appreciate knowing which part didn't meet your expectations so we can improve. ### 1/5 — False advertising *2026-04-04* Don’t download this app **Developer response:** Hi! We take our technology seriously and do not engage in false advertising. Our diagnostic functions are based on extensive data and research, and we charge for these professional services only to sustain our ongoing technical development. If our app didn't meet your expectations based on what you saw, we'd like to know exactly where we fell short. ### 1/5 — Need subscription or Money for wveeything *2026-04-03* Not for common people **Developer response:** Hi! We actually provide basic features for free so that everyone can start caring for their plants. We only charge for certain advanced functions to help us fund ongoing research and keep improving our identification technology. Please try the app again to explore the available free options! ### 1/5 — Péssimo. *2026-03-28* A pessoa paga para usufruir dos benefícios do marketing deles, porém não funciona. Identifica a planta, mas não diz como tratá-la. Além de todo o conteúdo ser em inglês. **Developer response:** Olá! Lamentamos que você não tenha tido uma boa experiência inicial, mas gostaríamos de esclarecer que o nosso aplicativo já possui suporte total ao idioma português e as funcionalidades que você procura. Ao realizar um diagnóstico, o app oferece tanto tratamentos naturais quanto soluções profissionais para cada problema identificado. Se o seu app ainda estiver em inglês, você pode ajustar o idioma nas configurações. Caso tenha dificuldade em encontrar essas opções ou precise de ajuda, por favor, vá na Página Inicial, clique em "Mais" (no canto superior esquerdo) e use a seção de Feedback. Estamos à disposição para orientá-lo! ### 1/5 — App doesn’t work *2026-02-28* Somehow, every single plant I have has a disease this app is lying. Don’t buy it not gonna lie cause every single time I put in a plant it says disease detected and I don’t want to get the premium so I think all of them are gonna have a disease detected if I don’t buy the premium fake. **Developer response:** I'm so sorry for the frustration! We’ve actually identified and fixed the bug that was causing those "fake" disease detections for non-premium users. We’d never use false alarms to push a subscription. Please update to the latest version for accurate results—your plants are likely healthier than the app showed! ### 1/5 — Doesn’t work *2026-02-26* Recognized 0 of 4 regular plants **Developer response:** I’m so sorry the app missed all four of your plants! That’s definitely not the experience we want you to have. Sometimes this happens due to connection issues during the AI analysis. Could you try scanning again with a stable Wi-Fi or cellular signal? If it’s still failing, please use the "Feedback" button inside the app to let us know. This helps us see what went wrong and improve the recognition for those specific plant types! ### 1/5 — Lừa đảo *2026-01-11, version 1.2.6* Ứng dụng fake, lừa đảo. quảng cáo sai sự thật. ### 1/5 — Not like in advertisements *2026-01-11, version 1.2.6* It says the plant is excellent condition despite it’s dying. Whenever app suggests something, it’s vague; like it says adjust care as needed. Why would i use the app if i knew the care needed? ### 1/5 — Saçma bir tuzak *2022-01-21, version 1.1.6* Sürekli reklam, asla indirmeyin ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not bother! *2026-07-09* Waste of time! **Developer response:** We are sorry to hear that you were disappointed with your experience. We continuously strive to improve our app and provide reliable plant care and identification tools for our users. ### 1/5 — En la publicidad dicen que es gratuita Y NO LO ES! *2026-07-07* No es gratuita! Y dicen serlo. Eso es publicidad engañosa! **Developer response:** Lamentamos cualquier malentendido. La aplicación se puede descargar gratis e incluye funciones básicas gratuitas para todos los usuarios. Las herramientas avanzadas requieren una suscripción para respaldar nuestro desarrollo continuo. ### 1/5 — False advertising *2026-07-07* Searched for FREE plant advice on Google and this was the first (top) result, downloaded and opened, and it is £1 a week, so £52 a year.. which in my book is not a free app! So in the bin it went! **Developer response:** We are sorry for any misunderstanding. Our app is free to download and includes free basic features for all users. Premium features and advanced tools require a subscription to support our ongoing development. ### 1/5 — Theft *2026-07-05* I email multiple time to cancel, got no response, they took my money anyway, won’t be using again **Developer response:** We understand your frustration, but please know that all app subscriptions and cancellations are managed exclusively by Apple directly through your Apple ID settings. Developers have no access to your payment account or technical ability to cancel subscriptions on your behalf via email. You can easily manage or cancel your active subscription anytime directly through your device's Apple ID settings. ### 1/5 — Have to pay *2026-06-16* Not as advertised. Have to pay to use the useful features **Developer response:** We are sorry for any misunderstanding. Our app is free to download and provides free basic features for plant care. Premium tools—like advanced diagnoses and detailed care guides—require a subscription to support our continuous research and app updates. ### 1/5 — Not working *2026-06-08* Not working for small plants like basilic.. unuseful application just for spend money .. Don’t waste time ### 1/5 — Not free *2026-06-02* Don’t let the videos trick you. It’s not free ### 1/5 — Difficult to cancel after trial *2026-05-26* I thought I would give this app a try for 1 week trial but have not been able to find out how to cancel because it’s not what I want. Very frustrating. Be warned. Please explain how I can cancel as I am not prepared to pay £14.99 A WEEK **Developer response:** We are sorry to hear about your frustration. Please understand that as the app developer, we do not have access to your Apple ID, payment information, or subscription management system; all billing processes and cancellations are handled exclusively by Apple. Please contact Apple support directly through your device settings to cancel your subscription. If you find our tools helpful for your plants in the future, we recommend considering our annual plan. It is a much more cost-effective option for long-term use compared to short-term subscriptions. Thank you for your understanding. ### 1/5 — Rubbish *2026-05-02* Doesn’t do what is says why do you have to pay !!!! You download the app to see what is wrong with you’re plants And you have to pay ### 1/5 — Useless unless you pay *2026-04-15* You can’t do the trial and get the annual subscription(reasonable annual cost). Only the trial and the weekly subscription(way more expensive) …. How am I supposed to choose if the app is worth it. **Developer response:** Hi! We provide basic features for free so users can test our technology before deciding on a subscription. We only charge for professional functions to fund our ongoing research and technical development. Using these free tools is the best way to see if the app is worth it for you. We offer various plans to ensure we can keep improving the experience and provide real value to all plant owners. ## Most praised reviews (7 highest-rated) ### 5/5 — HAPPY HAPPY HAPPY *2026-05-14* VERY GOOD APP ### 3/5 — Not enough currency or storage space *2026-05-07* I don’t have enough storage nor anymore funds to get this app which is saddening because I and growing a garden patio **Developer response:** We are sorry to hear that you’re unable to use the app at the moment, especially while you are working on your garden patio! We truly appreciate your interest in our plant care tools. Please know that we offer free basic features for all plant owners. If you ever have more storage and decide to upgrade for a better experience, we recommend our annual plan. It is a much more cost-effective option for long-term use compared to short-term subscriptions. We hope your garden patio thrives and look forward to welcoming you back in the future. ### 3/5 — Good *2026-04-23* Its ok but the pop ups for subscriptions is annoying ### 3/5 — Ngôn ngữ *2026-02-11, version 1.3.0* Ứng dụng sử dụng tiếng anh ,nên nông dân Việt Nam rất khó tiếp cận ! ### 2/5 — Bad *2026-05-15* It was good in the beginning even though there was hella ads but then the “special trial” kept showing up with no “x” button to click out so now I can’t even use the app. I don’t want to pay for the ridiculous weekly subscription either, that’s way too high. **Developer response:** We’re sorry to hear about your experience. To dismiss the "special trial" pop-up, please try clicking the "X" in the top-left corner or tapping the blank area outside the window. We understand that pricing is a concern. We offer free basic features for all plant owners to enjoy, but our professional tools require a subscription to support our ongoing botanical research and technical development. If you find our professional features valuable, we recommend considering our annual plan. It is much more cost-effective for long-term use compared to short-term plans and provides steady access to our advanced tools. Thank you for your feedback! ### 2/5 — Does not work *2026-04-07* This app does not work. I spent $25 on this and it did not identify a single plant. **Developer response:** Hi! We are sorry for the trouble. Our app provides basic features for free, and we only charge for professional functions to fund our continuous research and keep improving our technology. Identification can sometimes fail due to lighting or camera angles—please try rescanning with a clearer, close-up photo. If it still doesn't work, we are committed to making it right for you! ### 2/5 — About the feature *2026-01-18* I wish it was available in different languages **Developer response:** 朗報です!我々は正式にこのアプリケーションの最新バージョンのために日本語のサポート機能を追加しました。 あなたの母国語でこの体験を楽しむために、最新バージョンにアップグレードしてください! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*