# PlantID - Plant identifier++ — user reviews > 60 indexed App Store user reviews of PlantID by Thuong Nguyen Thi. - Source: https://appshunter.io/ios/app/plantid-plant-identifier-plus-plus/id1621027632/reviews - App overview in markdown: https://appshunter.io/ios/app/plantid-plant-identifier-plus-plus/id1621027632.md ## Newest reviews (19 of 60) ### 2/5 — One photo can not identify a tree *2026-05-26, version 1.6* Only take one photo can not identify a tree. Should recognize more photos, including trunk, leaf, flower, fruit, then make a correct decision. Very disappointed on identifying a tree ### 3/5 — Stopped working *2025-10-02* Was fantastic at first, but for the last month, any time I try to identify a plant, it just says “retry.” I wish it was still working because it was great! I created my own garden on there and thoroughly enjoyed the app. It really was nice. If it starts working again, I’ll give it 5 stars. **Developer response:** Hi H0810K1212! 🌱 Thank you so much for your kind words and for using PlantID — we’re really glad to hear how much you enjoyed creating your garden with the app! The issue you experienced with plant identification repeatedly showing “retry” was caused by a server-side error on our end. We’ve since fixed the problem in our latest update, and also improved overall stability and recognition speed so the app should run more smoothly than before. 👉 Please update PlantID to the newest version to continue identifying plants normally. We truly appreciate your patience, and we’d love to have everything working perfectly for you again. If you run into anything else, we’re always here to help! 🌿💚 ### 1/5 — Identification never accurate *2024-05-08, version 1.3* This app is a joke! It can’t even identify basic common plants. Lilac, dandelion, onion…… I would not trust anything it attempts to identify!! ### 1/5 — Free or pay to play? *2024-04-30, version 1.3* Unclear on charges (and now reading policies again it is clearly misleading). And how can it be cancelled? Another total mystery. Still trying to figure it out. ### 1/5 — Does not work *2024-04-07, version 1.3* I got this app and it doesn’t work. I took pictures of plants will not give information about plants, or a diagnosis. ### 1/5 — Didn’t work *2024-03-15, version 1.3* Took picture of my sick plant and it does not provide any information ### 2/5 — Incorrect plants *2024-02-23, version 1.3* Several times it mis-identified plants I was trying to ID. When I would try to find out what was wrong with a plant, it wouldn’t do anything. This app needs lots of upgrading ### 2/5 — ID works. Plant Dr doesn’t. *2024-01-30, version 1.3* It helped me ID the plant but when I tried to diagnose a problem, it took the picture but told me nothing about my plant. Very disappointing ### 1/5 — Other Apps Better *2023-11-22, version 1.3* Not what I’m looking for. Deleting app, request no other charges are withdrawn. ### 1/5 — Dishonest pricing *2023-07-28, version 1.3* I subscribed from the app where it says $2.99/mo When I hit subscribe it billed me $2.99/wk Thieves ### 4/5 — . *2023-07-02, version 1.3* I love this app it’s soooo cool and it helped me find out what plant was coming from my neighbours it was so cool!! ### 1/5 — Not *2023-06-21, version 1.3* Not what I expected ### 1/5 — Subscribe *2023-05-10, version 1.3* Why does it show $2.99 a month but when I go to subscribe it says $2.99 a week??? ### 1/5 — Doesn’t work *2023-05-03, version 1.3* No obvious way to get app support ### 1/5 — Terrible app *2023-04-25, version 1.3* I took a picture of 3 different plants in a row and all 3 were misidentified. I did the same thing with picture this app and it accurately identified all 3 and diagnosed them. This one is crap, get picture this for plant ID and diagnosis ### 2/5 — Plant identification *2023-04-21, version 1.3* Your plant identifier is not always correct. Seems to be guessing a lot ### 3/5 — Wrong info *2023-03-29, version 1.3* Their is no watering info even under the watering tab, it’s just general care info. Disappointing as that’s what I need help keeping track of ### 1/5 — How do I unsubscribe? *2023-03-16, version 1.3* I’m not able to unsubscribe without reaching out over email or phone, and I’m not sure if that will work based on previous ratings … don’t want to waste my time, please help me unsubscribe! Thank you ### 1/5 — Useless *2023-03-14, version 1.3* My rubber tree was clearly not healthy and I’m guessing since I’m within the free 3 day trial the app kept telling me there was By problem detected ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2026-02-10, version 1.6* I was so disappointed with this app. It sounds great but every plant diagnosis was abiotic. Well, yes, that’s why I bought the app to see what I needed to do. Don’t waste your money. Oh, and try to unsubscribe. Wow! ### 1/5 — Expensive and doesn’t work well *2026-01-26, version 1.6* Expensive and doesn’t work very well ### 1/5 — Trial version *2025-12-29, version 1.6* Unable to unlock diagnoses ### 1/5 — Joining *2025-04-21, version 1.4* The beginning says $2.99 a month. When you join it says $2.99 a week. This is false advertising 😡 ### 1/5 — Zero *2025-02-02, version 1.3* Could not get it to recognise any photo I took ? ### 1/5 — Subscription *2024-12-14, version 1.3* I can’t cancel my subscription ### 1/5 — Plant IDENTIFICATION *2024-08-19, version 1.3* Does not work. ### 1/5 — Waste of money doesn’t work *2024-08-17, version 1.3* This is a con don’t use . Took a picture and nothing happens ### 1/5 — Scam *2024-07-01, version 1.3* Very hard to Cancel! I-Snap Plant ID promise you after 3 Day trial it is 2.99 a month which is a not true! They are charging me 3.24 $ a week!! And if I could send pictures here I would prove this with a Screenshot of their offer and my payments and I don’t know how to Cancel, because it’s Not an Option under Subscriptions & you have to wait till subscription runs out! ### 1/5 — Don’t waste your money. *2024-06-21, version 1.3* It doesn’t work. Half the time it incorrectly identifies the plant, and It never helped diagnose diseases as it says it does. Waste of money! ## Most praised reviews (10 highest-rated) ### 5/5 — Working great! *2026-03-30, version 1.6* Update: the developers were kind enough to send me a message letting me know the bug had been fixed and the app was working again. It’s been great ever since! Not always completely accurate, but still super fun! Original Review: Was fantastic at first, but for the last month, any time I try to identify a plant, it just says “retry.” I wish it was still working because it was great! I created my own garden on there and thoroughly enjoyed the app. It really was nice. If it starts working again, I’ll give it 5 stars. ### 5/5 — . *2022-06-07, version 1.1* i love it sm and it works really well and tells u like everhthing🙏🏻 ### 5/5 — better *2022-05-28, version 1.1* It's a great app and will get better and better :) ### 5/5 — great app *2022-05-15, version 1.1* What a great app this is. I have accurate answers in seconds. Magical. ### 5/5 — great app *2022-05-13, version 1.1* A great app. Always helpful. ### 5/5 — helpful *2022-05-13, version 1.1* As a newbie it's so helpful to see a broad category of similarly looking mushrooms. It's super useful to also know of there are any dangerous look-a-likes before you do your research. Happy hunting! ### 5/5 — great *2022-05-13, version 1.1* Ignorant novice here. This app seems great! Pics to compare, the option to submit 2 pics for each search, percentage rate of ID, uses of each plant, and loads of other details. ### 5/5 — using *2022-05-13, version 1.1* Just started using this app I cannot believe how accurate it is.The best app for identifying plants that I've ever used ### 5/5 — grateful *2022-05-13, version 1.1* New to mushrooming and am grateful for this site. ### 5/5 — Pretty *2022-05-10, version 1.1* Pretty dang accurate so far. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-10.*