# Plantility AI Plant Identifier — user reviews > 18 indexed App Store user reviews of Plantility AI Plant Identifier by Novo Solutions Inc, rated 4.54/5 from 392 ratings. - Source: https://appshunter.io/ios/app/plantility-ai-plant-identifier/id1551511639/reviews - App overview in markdown: https://appshunter.io/ios/app/plantility-ai-plant-identifier/id1551511639.md - Rating breakdown: 5★ 313 · 4★ 33 · 3★ 15 · 2★ 6 · 1★ 25 ## What do users think of Plantility AI Plant Identifier? Overall sentiment: negative **Pros** - 👍 Quick plant identification - 💡 Detailed plant health information - 🚀 Efficient identification tech - 👍 Great for new plant enthusiasts - 👍 Well-designed app - 👍 Accurate plant identification - 👍 Lots of plant information **Cons** - 🐛 App crashes during identification - 🐛 Crashes after subscription payment - 🐛 Incorrect plant identification - 🐛 Inaccurate plant health assessments - 🐛 Low match percentages - 🐛 Identifies wrong plant types - 🐛 App states unhealthy plants are healthy - 🐛 App states healthy plants are unhealthy - 🐛 Only shows scientific plant names - 🐛 Unexpected charges after trial - 🐛 False advertising about free app **Commonly reported bugs** - App crashes when trying to take a photo - App crashes after yearly subscription payment - Incorrect identification results - Inaccurate health assessments - Low match percentages for same pictures - Unexpected charges after trial period **Most requested features** - Fix app crashes during identification - Fix app crashes after subscription payment - Improve plant identification accuracy - Improve plant health assessment accuracy - Display common plant names - Do not charge after trial if app is unusable ## Most critical reviews (10 lowest-rated) ### 1/5 — Plant review *2022-01-03, version 4.8.5* I have a sugar cane plant. That has been identified as a Barbados Aloe and another plant from S America. No help at all. ### 1/5 — Multiple low matches coming back *2021-11-07, version 4.8.0* Same pictures, different trees with 20-26% match. ### 1/5 — Not accurate. *2021-10-19, version 4.7.7* Scanned the same plant three times and got three different results this does not seem to be accurate Tried your suggestions at that time and it didn’t make a difference I cancelled my subscription that same Fay I tried it ### 1/5 — Works Some of the Time *2021-09-08, version 4.7.1* Sometimes it’s correct, but most of the time it gives an incorrect identification or says that a clearly unhealthy plant is healthy. Not worth the money. ### 1/5 — This needs improvement *2021-08-18* So I decided to check my plants health and guess what? When I went on the identifier, I focused the camera on my plant and when I pressed the camera button, it crashed. I did that again and again, but the same thing happened. So please fix this crash **Developer response:** Hello, We’re sorry to hear about the issue you experienced. Our team is always working on improving Plantility. Versions 4.7 onward have multiple crash fixes. Please update your app for a more optimized experience. Thanks, The Plantility Dev Team ### 1/5 — Not Accurate *2021-08-12, version 4.4* I have a plant that is dying and I’m a new planter. I took a health check and it’s stating my plant is healthy. I thought this app was for me and I was paying for the year. I’m canceling now during this free trail, not worth it at all. ### 1/5 — Bad scans *2021-07-05, version 3.8* I’m literally scanning a raspberry bush and it’s coming up as a Rosa ### 1/5 — False advertising *2021-06-14, version 3.6* Says it’s a free app, after 5 pictures you have to pay a stupid amount. ### 1/5 — Crashes every time I try to take a photo now that I’ve paid for the yearly subscription *2021-05-31, version 3.2* I was able to take photos and get info on the plants during my free trial, then as soon as my card was charged for the yearly subscription, the app was updated and now I can’t take any photos in the app at all. That’s what I need it for. If this isn’t fixed soon, I want my money back. ### 2/5 — Ne pas prendre de frais *2023-07-31, version 4.8.9* J’ai reçu un avis de paiement et pourtant l’appli est désactivé. Je ne comprends pas pourquoi. J’ai désactivé avant la fin d’essai. Merci de ne pas m’abonner. ## Most praised reviews (8 highest-rated) ### 5/5 — Identifier with plant health *2022-07-05, version 4.8.6* This app is quick to identify plants and tells me everything wrong with them. Exactly what I was looking for. ### 5/5 — Excellent identification tech *2022-05-28, version 4.8.6* I used this multiple times on a recent hike, and I was really impressed with how well it isolated the plant I was trying to identify even when there was other foliage around. Highly recommend! ### 5/5 — Healthy plant *2021-11-06, version 4.8.0* This work excellently ### 5/5 — Great app! *2021-09-22, version 4.7.2* Great app! I’m a new plant enthusiast and this app has helped me learn. ### 5/5 — Great if you’re new to plants! *2021-06-10, version 3.5* My wife and I recently started buying more plants for in our house and have been doing some landscaping. It’s so convenient to just pull up the app and scan any plant we see while walking around and know exactly what it is! ### 5/5 — Well designed app with great accuracy *2021-06-10, version 3.5* This app is the best. It is very accurate at finding the plants I submit. There is a ton of information for plant enthusiast like me. ### 3/5 — Says all my plants are unhealthy ( they’re not) *2021-06-06, version 3.5* I would give this app less stars but it does correct identify most plants. BUT, it says that all my plants are very unhealthy but they are the exact opposite, they are thriving and have TONs of new growth. Also i hate how the app mentions ONLY the plants scientific name and not the common one. Who has the time to remember a plants long weird scientific name?? So just don’t download this app, there are so many other apps out there that are much better, don’t waste your time with this one. ### 2/5 — Wrongly identified types of plants *2021-11-10, version 4.8.0* Did not recognize the type of plants --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*