# PlantSnap - Plant Scanner — user reviews

> 1,311 indexed App Store user reviews of PlantSnap by PlantSnap, Inc., rated 4.60/5 from 68,169 ratings.

- Source: https://appshunter.io/ios/app/plantsnap-plant-scanner/id1451054346/reviews
- App overview in markdown: https://appshunter.io/ios/app/plantsnap-plant-scanner/id1451054346.md
- Rating breakdown: 5★ 52,567 · 4★ 8,455 · 3★ 3,419 · 2★ 1,197 · 1★ 2,531

## What do users think of PlantSnap?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Helpful for plant enthusiasts
- 👍 Accurate plant identification
- 👍 Useful community features
- 👍 Informative plant details

**Cons**

- 🐛 Inaccurate plant identification
- 🔒 Requires sign-up/subscription
- 🔋 Drains battery quickly
- 💰 Expensive subscription
- 🚫 Limited free usage

**Commonly reported bugs**

- Crashes when declining identifications
- Expired password reset links
- Inconsistent plant identification results

**Most requested features**

- Plant care instructions
- Offline plant database
- Voice-based plant identification
- Improved search/filtering

## Newest reviews (10 of 1,311)

### 2/5 — Disappointed

*2026-07-24, version 7.6.10*

I’m 100% sure that I bought a lifetime purchase of this some years ago but couldn’t find any record of it and upon contacting support I never heard anything back. So in the end I concluded I must’ve not bought it (although I am confident I did). Either way in the end after getting nowhere with support, I eventually purchased the lifetime option. Upon launching the app I now see there’s a new feature which I don’t have access to because it’s locked behind yet another new tier of paid subscription. So even though I have purchased lifetime access there are now features that I cannot use unless I pay more again. On principle alone, I will be switching to another app.

### 2/5 — We shouldn’t pay

*2026-07-20, version 7.6.9*

Pretty good. We only get a few free pics and then we have to pay

### 4/5 — Tradescantia sillamontana

*2026-07-09, version 7.6.7*

Córdoba, Argentina, invierno

### 2/5 — Not what I had hoped for

*2026-06-01, version 7.6.5*

I am looking for an app where I can add all the plants in my garden, and add in the details that I want about care, flowering time etc. I also wanted to be able to record photos occasionally so that I can see how a plant looks at different times of year, or log comments about the progress. 
The app seems to work well on the logging side, which is what made me get it. However I am disappointed in the fact that once I have added my plants they just appear in a list in the order they were added. I cannot re-sort at all, or even search for a particular plant so this will make logging anything virtually impossible. As such, it makes the app pretty useless to me& so I will have to continue my search for something that meets my needs

### 2/5 — Old version better

*2026-04-12, version 7.6.4*

For the last year I’ve used this app and loved it. It was accurate and easily pulled up the info that I found helpful about a plant. The new version is so much harder to use free (and I’m sure are making ad revenue) and it clunky and doesn’t pull the most helpful info on the plant description. So disappointing. Unless they revert back to the old version I’ll likely be moving to a new app.

### 1/5 — Change of business model

*2026-04-05, version 7.6.3*

So I paid for this app in 2018 and it granted me full access to the app with no restrictions. Now my purchase is useless as you have changed your business model.
Did you even try to make a new app then and leave this one without the ai features continue to be available for life for previous purchases?

This is not about the 1 euro. This is about principle. I dislike companies that change the rules later on without telling customers or offering an alternative.

1 star as punishment.

### 1/5 — Service

*2026-03-20, version 7.6.2*

I have been trying to reach someone as I have been kicked out of my paid PlantSnap. Unfortunately I had to update my email address as I can’t access the address that I had listed. No one is responding to my various requests for assistance. I am very unhappy as there is no support.

### 1/5 — Email

*2026-01-22, version 7.5.0*

They’ll start emailing you non stop and their “stop” button doesn’t work. 
Straight to spam with this app.

### 1/5 — Terrible app

*2025-12-29, version 7.4.3*

Almost lost my banana tree with bad advice. This app didn’t even know what my plant was. Very disappointing

### 5/5 — Great App

*2025-12-01, version 7.4.3*

A welcoming space for plant lovers to showcase their plant growth and connect with fellow enthusiasts, whether you’re just starting out or already experienced. You can upload photos, monitor progress, swap tips, and talk about care routines. It’s an excellent app overall, and I highly recommend it.

## Most critical reviews (10 lowest-rated)

### 1/5 — Too many ads and ai slop

*2026-07-01, version 7.6.7*

Was great now infinite pop ups and ai over saturated slop

### 1/5 — Capture button now worse

*2026-07-01, version 7.6.7*

When you go to capture a photo the app now makes you select between snapping a photo and using flora live each and every time which is a bad design and extremely annoying for the user. The less taps it takes to perform basic, repetitive app functions the better.

### 1/5 — Don’t Waste Your Money

*2026-06-04, version 7.6.6*

I have used this app in the past and it was fantastic. Tried it again today and whatever AI technology they’re now using is terrible. It failed to identify most of the plants I was trying to identify.

### 1/5 — Can't identify anything

*2026-06-03, version 7.6.6*

I  had this years ago , now I got a subscription, it can't identify a thing . Flora is over helpful . She's made me literally rip up my garden bed said it won't work . 
Then I see there's a PRO version for $299.

### 1/5 — No AI please!

*2026-06-01, version 7.6.5*

I had this app before they added AI. It was great and doesn’t need AI. 😩

### 1/5 — Not working

*2026-05-24, version 7.6.5*

Never gets to actually identify a plant.    Picture disappears and screen goes all white !!!

### 1/5 — Not free

*2026-05-10, version 7.6.5*

Not free

### 1/5 — Absolute rubbish

*2026-05-05, version 7.6.5*

Bought it half price. Worst purchase ever. Apart from something obvious like a lavender in full bloom it couldn’t recognise any plant I showed it whether indoor or outdoor, in bloom or not. Save your money. £20 quid down the drain. Cancelled the renewal already. Utter waste of time

### 1/5 — Identificatie

*2026-04-22, version 7.6.5*

Van de 7 foto’s werd er maar 1 plant juist herkend !

### 1/5 — Terrible

*2026-04-18, version 7.6.5*

PlantSnap couldn’t identify a single plant out of 15 that I tried.
Avoid wasting your money on this useless app.

## Most praised reviews (10 highest-rated)

### 5/5 — A great global community

*2026-08-22, version 8.0.1*

This is a great place to see the beauty in the world.  PLANTSNAP has great support for any customer service issues.  I have learned so many things in this community.  It’s a great way to learn and fill your time.

### 5/5 — Great!

*2026-06-30, version 7.6.7*

Great work!!

### 5/5 — Newbie details on plant care

*2026-06-25, version 7.6.7*

It’s my desire to fill my house with wonderful green plants but have died because of my lack of knowledge. Plant snap has cured all that  only an occasional slip up. But now I am advising my neighbor with what plants need.  Wonderful-easy to use- and easy to understand recommendations for my specific plant.  I love PLANTSNAP

### 5/5 — PlantSnap

*2026-05-08, version 7.6.5*

I love this app and it is really helpful! My only fault that I have with it is that it is always advertising and it only allows a few snaps per day without a subscription

### 5/5 — Great app.

*2026-04-27, version 7.6.5*

Thank you so much for developing this app! My garden flourishes every day. There is so much information available that I use it daily. 🩷

### 5/5 — Bilgi

*2026-04-26, version 7.6.5*

Ben size ömür boyu abonelik yapmıştım,devam ediyor mu

### 5/5 — Great flowers

*2026-04-25, version 7.6.5*

Thank you app today

### 5/5 — Beautiful and helpful

*2026-01-03, version 7.4.3*

This platform allows others to view God’s beautiful creation from others contributions. It is a wealth of information to help learn about the flowers of contributors, information from the plant identification and also being able to ask question about plant care in the app.

### 5/5 — Simple and Effective Plant ID App

*2025-12-05, version 7.4.3*

PlantSnap quickly identifies plants with just a photo and gives clear, useful information. It’s a convenient tool for anyone curious about the plants they see.

### 5/5 — Wow

*2025-12-02, version 7.4.3*

Cool app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
