# Plantum - AI Plant Identifier — user reviews > 904 indexed App Store user reviews of Plantum by AIBY, rated 4.60/5 from 118,692 ratings. - Source: https://appshunter.io/ios/app/plantum-ai-plant-identifier/id1476047194/reviews - App overview in markdown: https://appshunter.io/ios/app/plantum-ai-plant-identifier/id1476047194.md - Rating breakdown: 5★ 97,039 · 4★ 9,192 · 3★ 4,003 · 2★ 1,708 · 1★ 6,750 ## What do users think of Plantum? Overall sentiment: negative **Pros** - 👍 Helpful for identifying plants - 🚀 Customizable reminders for plant care - 💡 Diagnoses plant issues - 👍 Easy to use - 👍 Useful for beginners **Cons** - 💰 Expensive subscription - 🐛 Inaccurate plant identification - 🐛 Unreliable diagnosis - 🔒 Unclear cancellation process - 💰 Misleading free trial **Commonly reported bugs** - App crashes frequently - Identification results not saved - Reminders deleted after app update **Most requested features** - Disease journal with photo tracking - More comprehensive plant care information - Support for outdoor plants and trees - Ability to sync across devices ## Newest reviews (11 of 904) ### 2/5 — Ok, but not reliable *2026-08-14, version 6.20* The basic premise is good, but it has flaws. I like how it can identify plants, and does so mostly accurately. However, some of the care information is misleading- eg, claiming plants need full sun, when in reality, further research (ie, googling) shows that they need indirect sun. I lost a few plants due to this app. Some plants have more info on them than others. Plus, you can get almost nothing without paying for the full version. All in all, I’d recommend keeping track of your plants names manually, and googling their needs. Gardening websites or books are a more reliable way to go to learn to care for your plants. Maybe in the future when the app is more refined and reliable I will consider re-downloading for another go. ### 4/5 — Improved *2026-08-03, version 6.20* The app used to be great mow it doesn’t let me identify any plant ask for money first. And also no longer show any app photos for plants from collections. Update: the app works better and I can access now access my history. It could be a bug but now it is working the way I remember it in the beginning. ### 2/5 — D *2026-07-26, version 6.20* Was a great app until it updated. Now you have to pay for basics ### 4/5 — Love the app *2026-07-24, version 6.20* 90% accuracy in identifying the plants and I love how it reminds me to water the plant ### 3/5 — Works well. It forces you to buy subscription *2026-07-21, version 6.20* I have had the app for a while but recently when I use it it brings me to a screen the forces you to choose weekly or yearly subscription. Don’t advertise as can be used for free if it’s not. ### 3/5 — Good *2026-07-20, version 6.20* I was hoping it was a cucumber ### 2/5 — Where did the free version go? *2026-07-19, version 6.20* I’ve been using the app for a couple years, rather infrequently. I’ve tried several times lately and up pops the screen trying to get me to take the premium version. When I close it, the app doesn’t to work. I looked at the android version and saw $1.99 mo, so has it changed to a paid subscription only? ### 3/5 — Va *2026-07-14, version 6.20* Good night ### 5/5 — Love *2026-07-08, version 6.20* Greatest ### 3/5 — The photo recognition *2026-07-05, version 6.20* Success rate varies but could be a lot better. ### 3/5 — It thinks all my plants are potted plants *2026-07-03, version 6.20* I took a pic of my fern in the soil in my garden ( not potted) and it’s diagnosis feature is all based on pot - like when was the last time you repotted etc ## Most critical reviews (10 lowest-rated) ### 1/5 — Subpar accuracy *2026-07-29, version 6.20* unfortunately, I paid for the lifetime subscription and I wish I had not. The accuracy on identifying plants, especially rare plants is laughable and diagnosis of problems also grossly subpar. This is great if you want to just get watering and fertilization reminders, but if you’re looking for correct diagnosis as as well as as identification look elsewhere. ### 1/5 — I used this app for two year *2026-07-25, version 6.20* I used this app for two years with limited functionality and that was all I needed. Now, can’t even use the app without subscribing. I’m some of the responses by the Dev, they say there’s still free options in the app. No there isn’t. There is no way to dismiss the paywall rending this app useless without a subscription. The Dev is even telling people that they can use the 3 day trial to explore the app. This deters the app users that was already using the app. I’m not even using a free trial to explore the app because I already had plants logged in the app. Now I can’t access them unless I pay. I would be willing to pay a one time payment for full functionality like how the App Store was 10 years ago, but not a subscription. Just greedy and money hungry app developers. ### 1/5 — wenig hilfreich und teuer *2026-07-14* Der Rat war wenig hilfreich und teuer und traf nicht den Kern der Sache. Ich hab die Pflanze gerettet mit meiner eigenen Methode, obwohl gesagt worden war die Pflanze wäre nicht zu retten. die E-Mail die ich bekomme aber Englisch obwohl Deutsch eigentlich die Kommunikationssprache für mich war. **Developer response:** Hallo! Es tut uns leid, dass Sie Schwierigkeiten haben. Wir möchten der Sache genauer nachgehen. Bitte kontaktieren Sie unser Support-Team unter support@aiby.com. ### 1/5 — Scammy *2026-07-10, version 6.20* This app used to let you scan plants for free and the *other* features were part of the paid subscription. This app is unusable now because it forces you to choose a subscription when you try to upload a plant photo. Totally useless now. And no- I don’t want to do a measly 3 day free trial nor pay for a subscription when the features I once enjoyed now cost a fee. Goodbye! ### 1/5 — Very greedy *2026-07-06, version 6.20* The app used to be great mow it doesn’t let me identify any plant ask for money first. And also no longer show any app photos for plants from collections. ### 1/5 — App is no longer free to use. *2026-07-05, version 6.20* I attempted to use the app today, only to realize there was no way to exit the subscription prompt anymore! Very disappointing, I had used this app since it was named NatureID, and I used to love it. A shame that paywalls are on everything nowadays. ### 1/5 — Canceled for a reason in January. *2026-07-03, version 6.20* I canceled my platinum subscription and it finally expired in January yet some how I am still getting charged $6.99 twice per week. This app was a pain to deal with when I downloaded it now it’s costing me time and money. ### 1/5 — Took away free *2026-07-02, version 6.20* They took away any free access. Just use google lens for free ### 1/5 — Terrible. It does work *2026-07-02, version 6.20* It’s all in the title ### 1/5 — Used To Love - Doesn’t Work Now *2026-07-01, version 6.20* This app was great and easy to use and now it just keeps pulling up the subscribe page every time I do anything. Terrible experience making the app unusable now. ## Most praised reviews (10 highest-rated) ### 5/5 — Missa *2026-08-15, version 6.20* My plants ### 5/5 — I LOVE IT! *2026-08-13, version 6.20* I love everything about this app!! It has it all from identifying, diagnosing and care schedules for your plants.. to watering reminders and a notes/journal section. it’s really cool! I’m really enjoying it. :) ### 5/5 — I like it *2026-08-04, version 6.20* I like it ### 5/5 — Good app *2026-07-28, version 6.20* Great app ### 5/5 — Review *2026-07-23, version 6.20* I love your app and not sure how I lost it on my phone. Text me please and let me sign up for a year. Thank you Carol Ogren ### 5/5 — Nor *2026-07-20, version 6.20* Great ### 5/5 — Love the app!! *2026-07-20, version 6.20* I love this app!! I like to think I have a green thumb for indoor plants & outside vege’s. But it’s all guess work on my part!! So this app is wonderful for me!! Especially with the watering. Thanks a million times over!!! ### 5/5 — Plants *2026-07-20, version 6.20* This app is the best!! ### 5/5 — Perfect *2026-07-12, version 6.20* I use this app everyday and everywhere I go. ### 5/5 — Most Reliable *2026-07-09, version 6.20* This app is the most reliable and consistent. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*