# Platinum Planner — user reviews > 44 indexed App Store user reviews of Platinum Planner by PLATINUM EDUCATIONAL GROUP, LLC, rated 1.49/5 from 73 ratings. - Source: https://appshunter.io/ios/app/platinum-planner/id1041756514/reviews - App overview in markdown: https://appshunter.io/ios/app/platinum-planner/id1041756514.md - Rating breakdown: 5★ 6 · 4★ 2 · 3★ 1 · 2★ 4 · 1★ 59 ## Newest reviews (17 of 44) ### 1/5 — Bad App *2024-11-15, version 2.6.0* It never syncs right, and then it crashes. Terrible app and it’s had the same problems and issues for years. ### 1/5 — Bad *2024-11-06, version 2.6.0* This app never works it needs to get an update sooooo bad ### 1/5 — Useless *2024-09-25, version 2.6.0* This app is completely useless for EMS programs. Instructor has strictly banned the app and we must use the desktop version, which is annoying. Impossible to log skills and do peer reviews, which is supposed to be the whole point of Platinum Planner. Website is great but fire your app developer. ### 1/5 — Terrible app *2024-06-01, version 2.6.0* I hate that I have to use this app, terribly designed ### 1/5 — App is broken *2024-03-20, version 2.6.0* Does not work after update, just says “syncing “. Please fix it ### 1/5 — Buggy *2024-03-13, version 2.6.0* I have to close and re-open it almost every time I try to use it. It “synchs” every time it does decide to open and frequently crashes during that. It’s also very confusing and nearly impossible to understand what page you’re looking at at any given time. Needs a lot of work. ### 1/5 — Constant problems *2024-03-06, version 2.6.0* Every time there is an update, you have to delete and redownload the app. It doesn’t allow students to make changes on dates/locations when making opportunities so you have to send to the teacher to delete for you. Not user friendly and makes you jump through a lot of hoops if you make a mistake. Also takes forever to load even on high-speed Internet access. ### 1/5 — Terrible product *2023-06-30, version 2.5.5* I’ve had preceptors loose hours of work due to app crashes. Students can’t check in and check out reliably. Glitches and other problems abound. Great idea but terrible execution of software developement. ### 1/5 — Trash *2023-05-20, version 2.5.3* Absolute trash won’t even open anymore. I need to be able to get to stuff and can’t. ### 1/5 — WORST PROGRAM EVER *2023-05-11, version 2.5.3* I use this in school for documentation and honestly, this has made school so much more difficult. It ALWAYS loses my documented labs and opportunities, and deletes any info I have saved for ridealongs. I do NOT recommend this app ### 1/5 — Trash *2023-04-19, version 2.5.2* I have to keep uninstalling and reinstalling the app. It gets stuck on the syncing and won’t complete. Also, sometimes when I document a clinical on the app, it creates “conflicts” with the website for no reason. So I have to have it returned and resubmit it. The app is also completely useless for documenting labs. Labs can only be done on the website. While you can schedule lads on the app, it doesn’t have as many filters as the website, so it’s just easier to go on the website to do it. Basically the only thing we can do on the app is document clinical. ### 1/5 — Terrible *2023-02-12, version 2.5.1* This app worked for about 4 months…then quit. I’ve never used it as a student, only as a preceptor. I hate to imagine being a student and having to watch the app attempt to sync for months at a time without success. ### 1/5 — Horrible and Appaling *2023-02-03, version 2.5.1* Constantly crashes and glitches if it ever loads when you first start the app. It does not have nearly enough c/c and other critical information. Documentation of VS and drug administrations as well as other things are very frustrating and time consuming. Nearly impossible to write narratives while on app. Horrible, a nightmare come true. ### 1/5 — The app doesn’t even work *2022-09-06, version 2.4.8* When you log in it just says if it doesn’t work to log out and retry…I don’t even know how many times I’ve tried it. And deleting the app and trying again. It literally doesn’t work at all. Crashes 24/7. ### 1/5 — Worst app ever!! *2021-12-02, version 2.4.7* It worked at first, but all it does is crash and not retain any of your documentation. Extremely frustrating when trying to enter patient reports. I have to constantly log out and delete app and reinstall it for it to work. Even at that it will still not work. ### 1/5 — Waste of 85 dollars *2021-10-29, version 2.4.7* I can’t believe we had to spend 85 dollars and app is garbage. Told to try to log into web version on my phone. The app does not sync and isn’t keeping all my skills. Most of the time when I’m trying to add a skill it’s just spins and won’t open or closes out all together. ### 1/5 — No *2021-02-05, version 2.4* No. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable *2026-08-28, version 2.8.0* Unfortunately have to use this for school. Really wish the app would open and let me use it… and once it does, reliably save patient demographics and narratives ### 1/5 — so difficult and confusing *2026-08-23, version 2.8.0* recently moved over to this system and its so confusing, why do we have to input so much as students to be able to get by our programs?? unbelievable and unfair ### 1/5 — Won’t load *2026-05-12, version 2.8.0* App won’t even load past Syncing preceptors not matter how much time it’s given ### 1/5 — stupid app *2026-01-21, version 2.8.0* this app is ridiculously expensive for the confusing and inconsistent experience it gives ### 1/5 — Glitchy *2025-12-02, version 2.8.0* There is so many bad things I can see about this app. It is definitely meant to be access on a laptop. I do not recommend this app on your phone unless you want to get behind or get messed up clinicals. ### 1/5 — Bad *2025-10-06, version 2.8.0* Why does it take so long to load??? Half of my submissions don’t even go through even though they said they did. ### 1/5 — Terrible *2025-09-15, version 2.7.0* It never works, takes forever to load. ### 1/5 — Paranoid program *2025-05-16, version 2.7.0* The app itself works sometimes. My problem is with the program itself. They are so paranoid students are going to steal their questions that students can’t review their exams and see what they got wrong without the instructor going in and sitting down with each student to go over quizzes one by one. ### 1/5 — Schools need to stop requiring the app😐 *2025-01-22, version 2.7.0* Literally crashes/ never works. It’s often difficult to edit items unless on a desktop. I also can’t just search within the app I either have to scroll through all the skill options or know EXACTLY which category the skill is located and find it there. The computer version is definitely more user friendly but it would have been nice to use the app right at my finger tips 🙄 ### 1/5 — Works as well a paper in the rain *2024-12-31, version 2.6.0* Got the app because of school and I can’t even log in with the code. Tried making an account with the teachers permission and I still coildnt access the app. ## Most praised reviews (6 highest-rated) ### 5/5 — W app *2025-01-28, version 2.7.0* Best app ever so easy to use ### 5/5 — Easy and Excellent! *2020-05-08, version 2.3.2* The app works like the website. Easy and documents everything I need! Thank you! ### 4/5 — Great App *2019-08-09, version 2.2.7* So after using this program I have come to love it. Really is very helpful, especially offline. However there is one thing that I find annoying. I am unable to upload documents from iCloud. Would love to see this and the ability to select multiple documents. ### 2/5 — Keeps crashing *2024-09-24, version 2.6.0* When it works it’s very fine to work with. However, it has started crashing and now I’m getting frustrated. Also if you want to attach paperwork I’ve found that the IOS and android app don’t attach paperwork and submit it like through the web portal. I usually am able to do a work around and just open chrome and upload online the the website. ### 2/5 — Buggy *2024-02-02* I have to close and re-open it almost every time I try to use it. It “synchs” every time it does decide to open and frequently crashes during that. It’s also very confusing and nearly impossible to understand what page you’re looking at at any given time. Needs a lot of work. ### 2/5 — Doesn’t work *2020-04-23, version 2.3.1* It worked at first. Now, it just keeps trying to sync. I have deleted it and reinstalled it, and still it does not work. Super frustrating when you are trying to document clinical hours on scene without internet. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*