# Platter's Wine Guide — user reviews

> 26 indexed App Store user reviews of Platter's Wine Guide by John Platter SA Wine Guide, rated 2.30/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/platters-wine-guide/id1063661729/reviews
- App overview in markdown: https://appshunter.io/ios/app/platters-wine-guide/id1063661729.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Newest reviews (6 of 26)

### 2/5 — Unausgereift!

*2017-04-28*

Ich fühle mich etwas abgezockt, da ich die App wegen der Scanfunktion gekauft habe. Es steht nirgendwo, dass die Scanfunktion noch in der Beta steckt und (jedenfalls bei mir) keinen einzigen Wein erkennt. Die Suche ist auch sehr gewöhnungsbedürftig. Ohne die Scanfunktion ist man mit dem Buch besser dran.

### 2/5 — Still doesn't work properly

*2017-02-03, version 1.2.3*

This is at least the third update and it still won't filter on varietals.  It makes it very difficult to use in a restaurant which is one of its most useful applications.  Very hard to recommend until this is fixed.

### 2/5 — Meh

*2016-11-13*

Camera scanner doesn't work. Haven't been able to correctly pick up a wine using it...and its local SA wines. Bugs here and there causing crashes. Also too many missing tastings ito years. Vivino works much better, contains more information and doesn't cost 9.99. Skip

### 1/5 — Fix this ASAP

*2016-10-17*

At the moment the app opens, freezes on main visual and crashes

### 1/5 — Rubbish

*2016-03-25, version 1.1.2*

Absolute rubbish. Keeps telling me my subscription has expired.
I renew & still can't log in.
Con

### 2/5 — Scanning is iffy!

*2016-01-07*

I scanned 3 different wines (all of which are in the app database) and the scanning didn't recognize any of the 3 labels...

## Most critical reviews (10 lowest-rated)

### 1/5 — Operational error

*2026-05-17, version 3.0.11*

It won’t let me sign in. Jcon error?

### 1/5 — Search is pain

*2023-12-25, version 2.1.13*

You get 5 free searches. 
Searched for 2021 kwv heritage collection cab 
I think its not on there. I think. 
Anyway the search option is pretty useless.
Back to the book.

### 1/5 — Bad user logon and password reset

*2022-11-18*

App has a bad logon and reset process.  Almost all other apps allow a user to reset his/her password by an email adress omly - not asking for name and surname credentailsalso before allowing to reset.

### 1/5 — Does not work .. out of date

*2022-01-30, version 2.0.8*

Can have my money back ?

### 1/5 — Does not work

*2021-11-21, version 2.0.7*

If you take out a year’s subscription, you are still told that you must subscribe to use the app.

### 1/5 — Dreadful

*2021-01-04, version 2.0.3*

Clunky, hard to navigate, lacking information. Don’t bother.

### 1/5 — No search working

*2020-11-19*

I had the previous working version of the app. Since updating to the new one I am unable to do anything with it after signing in

### 1/5 — Not very good

*2017-11-11*

I thought I will give it another try. Was disappointed in 2012 but 5 years later, who knows.

So there is no sample or trial period. You have paid  and are dissatisfied again.

Why is it so complicated to have all ratings of a wine maker.

Example: Kleine Zalze Family Reserve 2012. 5 stars in 2016.
Is not on the list anymore. Why not?

So do you trust this app? Not really. Disappointed again.

### 1/5 — Mr

*2016-12-31*

Not worth the money!

### 1/5 — Constantly crashes

*2016-11-19*

Practically unusable on my iPad. Crashes often and regret that I didn't purchase a hard copy of their book. This was a waste of $10. 😠

## Most praised reviews (10 highest-rated)

### 5/5 — Update is rubbish

*2020-12-25, version 2.0.3*

New version is utter rubbish. Makes no sense. Also you’d have thought they’d have uploaded all wines by now. No such luck. Disappointing.

### 5/5 — 9 Feb 2017 Soutsuur

*2017-02-10, version 1.2.3*

If you want the update to work you need to uninstall  and then download whole app again. You will need your username and password again to login.

### 5/5 — Essential guide to the Cape

*2016-06-12*

There is no substitute for Platter's, the only real guide to South African wine. No vineyard neglected, and nearly every wine, year and varietal visited. Any other wine guide barely scratches the surface. The print guide is also fantastic for tourism with info on visiting, tasting, restaurants.

### 4/5 — They fix the problem

*2021-11-17*

Thx

### 3/5 — Good start but needs work

*2016-11-13, version 1.2*

Seems to have a bug that won't let you filter by variety. Would love to see prices and be able to filter.

### 2/5 — crashes

*2021-06-12*

permanent crashs on search for a wine

### 2/5 — Not as good as it used to be...

*2021-04-15, version 2.0.4*

This updated version of the app is no thing like as good as it used to be. They seem to have made an interactive database very clunky.

Having recently renewed my subscription (wow, that’s not cheap) the app has refused to acknowledge this - I have used my 5 free searches and can search no no more. I’ve logged on, logged off, uninstalled, reinstalled, restarted the phone, contacted support... all with no effect.

Pleasingly I do have every copy of the book (back to 1999), so find myself using them instead of the app.

### 2/5 — Not user friendly

*2019-08-25*

You can’t see your Version number.

### 2/5 — Not enough

*2017-12-15*

I agree to other critics. Search function is complicated. Why not include a search field a for area (Stellenbosch, Franschhoek, etc.)? As it is now, you can really only use the location function and see what’s close. No planning though. Also, I‘d like to search for reds and whites instead of only for specific variety or red or white blends. I’m sure this could easily be improved. Would further be nice to have a map integrated or at least be able to jump to map directly. Not possible for all wineries. Related to what I said above. Room for improvement!

### 2/5 — Clunky

*2017-11-25, version 1.4.3*

The search is clunky to use and doesn’t have enough fuzzy capability to find close similarities

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
