# Platum E-Mobility

> Connects to Platum vehicles via BLE to monitor data and adjust settings. (iPhone/iPad app by M.T. Distribution S.r.l..)

- Source: https://appshunter.io/ios/app/platum-e-mobility/id6673919395 (this page in markdown: same URL + `.md`)
- Developer: [M.T. Distribution S.r.l.](https://appshunter.io/developer/1182265450)
- Category: Utilities
- Price: Free
- Rating: 2.00/5 from 4 App Store ratings · 56 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 70 MB
- Languages: English
- Released: 2024-10-23
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/platum-e-mobility/id6673919395/reviews.md

## What is Platum E?

"Platum E-Mobility" uses the BLE technology to connect to any Platum vehicle, of any brand. With the application you can uniquely connect to the vehicle scanning the Qr-code or inputting it manually.
Connecting to vehicle gives you the possibility to monitor engineering data, set the gear at your suitable value and much more.
Welcome aboard!

## Key features

- BLE vehicle connection
- QR code scanning
- Manual vehicle input
- Monitor engineering data
- Set vehicle gear
- Manage e-mobility

## What do users think of Platum E?

Overall sentiment: negative

**Pros**

- 👍 Support resolved server issues
- 👍 App now functioning after updates
- 👍 Engine lock feature available

**Cons**

- 👎 Many features lost from old app
- 👎 'Zero start' function missing
- 👎 Inability to activate from standstill
- 👎 App is unstable and crashes
- 👎 Server errors prevent login/registration
- 👎 Poor user interface design
- 👎 Inconsistent battery percentage display
- 👎 Serial number/QR code scanning fails
- 👎 Scooter becomes unusable/blocked
- 👎 Customer support unresponsive
- 👎 App is slow and buggy
- 👎 Lost functionality like GPS
- 👎 Inability to control scooter functions
- 👎 Previous app was much better

**Commonly reported bugs**

- Server errors during login/registration
- App crashes on login (Gmail/Apple)
- Scooter not showing in garage
- Scooter stuck in parking mode
- QR code scanner not working
- Invalid serial number
- Bluetooth connection issues
- Password errors during registration
- App not reading serial numbers
- App not allowing cruise mode activation
- App not allowing brake regulation
- App not allowing zero start activation
- App not allowing pedestrian mode
- Kilometers not matching actual
- Serial code scan not working
- Functions are slow
- App crashes on Google login
- Motor lock prevents unlocking scooter

**Most requested features**

- Re-enable 'zero start' function
- Add battery percentage display
- Restore GPS functionality
- Improve user interface
- Add cruise control settings
- Allow activation from standstill
- Re-enable previous app features
- Add pedestrian mode control
- Allow configuration not available now
- Add real-time chat assistance
- Display all data without scooter connection

## Recent user reviews (10 of 56)

All indexed reviews: https://appshunter.io/ios/app/platum-e-mobility/id6673919395/reviews.md

### 4/5 — Works overall

*2026-07-22, version 2.1.0*

It works but the qr code import experience is not smooth, the only way to add a vehicle is manual input

### 1/5 — Does recognize serial

*2026-03-23, version 2.0.0*

Pathetic

### 1/5 — Scarsa funzionalità

*2025-10-19, version 1.0.4*

L’app Jeep È-Mobility era molto meglio per grafica e aveva funzioni in più: qui non posso nemmeno più attivare l’accelerazione da fermo. Peggiore dell’ precedente.

### 1/5 — Che problemi avete voi tutti sviluppatori?

*2025-10-08, version 1.0.4*

Io voglio obbligatoriamente capire e sapere perché avete dismesso l’app “Jeep e-Mobility” per farne una, (probabilmente universale) ma corrotta!!! Perché non mi fa bloccare il mio jeep adventurer, quindi ora chiunque se lo può rubare!!! Perciò io dico, voi sviluppatori di tutto il mondo, ma perché non vi state fermi? Che problemi avete a non seguire il fatto che conoscete già, che ogni app nasce studiata per un determinato prodotto è non può in nessun modo essere sostituita perché altrimenti si perdono pezzi di codice e stringe fondamentali al corretto funzionamento del sistema!!! Ora vai a capire perché cavolo non comunica quella funzione e nemmeno mi rileva il comando del passo d’uomo, me lo risulta già attivo (colore pieno) quindi può essere che si è confuso il conando del lucchetto con il passo d’uomo… perciò o riabilitate la vecchia app o vedete di risolvere… anche se mi serve urgente per domani stesso o adesso perché domani non servirà più… quindi boh… se dovete fare copia e incolla delle funzioni, almeno fatele bene… poi anche l’interfaccia grafica, più piccoli i bottoni non li potevate fare? 🤦🏼‍♂️ ecco perché dovevate lasciare il mondo come stava… quella app funzionava benissimo

### 1/5 — Contatto

*2025-09-29, version 1.0.4*

Ancora dopo due settimane aspetto a loro che mi ricontattano per problemi con l’applicazione

### 1/5 — Inutile

*2025-09-18, version 1.0.4*

L’app in sé non ti fa fare niente puoi solo cambiare la modalita tra ECO,DINAMIC e SPORT ma non puoi disattivare o attivare altro del monopattino del tipo l’aiuto con una piccola spinta  quando si parte ecc….

### 1/5 — App non funzionante

*2025-09-13, version 1.0.4*

Ciao buongiorno l’app ha smesso di funzionare da qualche mese ancora non avete risolto nulla.

### 4/5 — App migliorabile, supporto ok!

*2025-08-27, version 1.0.4*

L’app ha molte funzionalità in meno rispetto all’app Ducati che è andata a sostituire, sarebbe bello venisse arricchita (alcune consentivano configurazioni non più disponibili). Metto però 4 stelle considerando il supporto: ho aperto un ticket per il problema Server segnalato anche qui da diversi utenti, è stato risolto in meno di un giorno.

### 1/5 — Non funziona

*2025-08-24, version 1.0.4*

Da sempre errore server

### 1/5 — Server non funzionante

*2025-08-23, version 1.0.4*

Errore
Di server non fa registrare

## Frequently asked questions about Platum E

### What does the Platum E-Mobility app do?

The app connects to any Platum vehicle using BLE technology. It allows you to monitor engineering data, set vehicle gears, and manage various aspects of your e-mobility experience. You can connect by scanning a QR code on the vehicle or by manually inputting its details.

### How do I connect to my Platum vehicle?

You can connect to your Platum vehicle by scanning the QR code located on the vehicle itself using the app. Alternatively, if the QR code is unavailable or unreadable, you can manually input the vehicle's details into the application to establish a connection.

### Is the Platum E-Mobility app free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned, suggesting a completely free experience for users.

### What kind of data can I monitor with this app?

The app provides access to monitor engineering data from your Platum vehicle. While specific data points are not detailed, this typically includes performance metrics and operational information relevant to electric vehicles.

## Version history (last 5 releases)

### 2.1.0 — 2026-04-13

Added new vehicle "Pro-I"

### 2.0.0 — 2026-03-05

Added new vehicles. General Improvements on vehicle connection

### 1.0.4 — 2025-02-19

Improved page load times and responsiveness across all platforms.
Reduced memory usage, enhancing performance on lower-spec devices.
Optimized data processing and database queries for faster operation.
Background tasks now consume fewer resources, improving overall stability.

### 1.0.3 — 2024-12-10

Improved page load times and responsiveness across all platforms.
Reduced memory usage, enhancing performance on lower-spec devices.
Optimized data processing and database queries for faster operation.
Background tasks now consume fewer resources, improving overall stability.

### 1.0.2 — 2024-12-03

Improved page load times and responsiveness across all platforms.
Reduced memory usage, enhancing performance on lower-spec devices.
Optimized data processing and database queries for faster operation.
Background tasks now consume fewer resources, improving overall stability.

## More apps by M.T. Distribution S.r.l.

- [Hoverboard TEKK](https://appshunter.io/ios/app/hoverboard-tekk/id1182266831)
- [iTekk ICARO](https://appshunter.io/ios/app/itekk-icaro/id1459843115)
- [AL e-mobility](https://appshunter.io/ios/app/al-e-mobility/id1550125464)
- [Ducati Urban e-Mobility](https://appshunter.io/ios/app/ducati-urban-e-mobility/id1550272278)
- [Argento e-Mobility](https://appshunter.io/ios/app/argento-e-mobility/id1550272901)
- [Aprilia Smart Movement](https://appshunter.io/ios/app/aprilia-smart-movement/id1577928381)

All apps by M.T. Distribution S.r.l.: https://appshunter.io/developer/1182265450

## Related topics

[e-mobility](https://appshunter.io/ios/topics/e-mobility) · [aprilia](https://appshunter.io/ios/topics/aprilia)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
