# Plaud: AI Work Companion — user reviews > 1,495 indexed App Store user reviews of Plaud by PLAUD LLC, rated 4.90/5 from 23,690 ratings. - Source: https://appshunter.io/ios/app/plaud-ai-work-companion/id6450364080/reviews - App overview in markdown: https://appshunter.io/ios/app/plaud-ai-work-companion/id6450364080.md - Rating breakdown: 5★ 21,847 · 4★ 1,366 · 3★ 228 · 2★ 73 · 1★ 176 ## Is Plaud safe? Plaud: AI Work Companion appears safe based on user ratings. The AppsHunter Safety Score for Plaud is 98 out of 100. This assessment is based on 23,690 user ratings, with an App Store average of 4.9 out of 5. Of 23,690 App Store ratings, 98.0% point to a safe experience, 1.0% suggest some concerns, and 1.1% point to a risky experience. ## Is Plaud legit? Plaud: AI Work Companion appears to be a legitimate app. The AppsHunter Legitimacy Score for Plaud is 88 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of Plaud? Reviews of Plaud are mostly positive: the Productivity app is rated 4.9/5 from 24K App Store ratings. What users like most: accurate transcription and summarization, intuitive and user-friendly app. Top complaints: app crashes and freezes, buggy and unreliable software. Summarized from real user reviews. **Pros** - 🚀 Accurate transcription and summarization - 👍 Intuitive and user-friendly app - 🔒 Secure and reliable device - 💡 Innovative features like voice differentiation - 🚀 Seamless integration with phone - 👍 Helpful for meetings, lectures, and conversations **Cons** - 🐛 App crashes and freezes - 🔧 Buggy and unreliable software - 💰 Expensive subscription model - 🔧 Inconsistent UI and language issues - 🔋 Battery life concerns - 🔧 Connectivity problems between device and app **Commonly reported bugs** - Transcription errors, especially for non-English languages - Exporting issues with audio and text files - Inconsistent performance and app crashes - Connectivity problems between device and app **Most requested features** - Dark mode option - Ability to pause and resume recordings - Improved summary quality and customization - Better organization and folder structure for notes - Integration with other productivity tools - Support for more languages beyond English ## Newest reviews (12 of 1,495) ### 2/5 — PLAUD AI NOTE PRO *2026-10-17, version 3.30.0* Excessive COST!!, I bought the Unlimited transcription and they INSIST I HAVE TO CHANGE MY SUBSCRIPTION FOR OTHER ONE MORE EXPENSIVE!!!, Be careful!! ### 2/5 — Glitchy *2026-10-14, version 3.30.0* To glitchy ### 3/5 — Irritated *2026-10-13, version 3.30.0* I’m not sure on what algorithm this thing works, but it seems selective in terms of the actual output. So a lengthy discussion might be summarized, and I use the expanded summary where much is left out and I end up having to try to remember what we said to fill it in. Then the most irritating part of all is that it forgets who is speaking. So more often than not it confuses me, the leader of the meeting with the person with whom I’m conversing. That is hugely problematic. I do suggest that you add in a mechanism such that Plaud recognizes my voice and the voices of other participants. I do try at the beginning of the meeting to state who is in the room in the hope and expectation that it’ll remember who is saying what? I’m beginning to wonder if there’s not another AI product that I can use. I’m very happy for someone to contact me to discuss if that is on the table ### 2/5 — Paid a lot… for another pay wall *2026-10-10, version 3.29.1* That’s all I have to say, it’s disrespectful to your customers. I was one of the first participants in your kickstarter. I’m disappointed. ### 5/5 — Dr. TL Archie *2026-10-09, version 3.29.1* I absolutely love this product. I review many documents of various organizational level levels and the summaries developed are very impressive. I received excellent feedback on documents presented during the course of my work as well as documents summarizing my patient’s treatment. Plaud has saved me hours thanks. ### 2/5 — Customer Service *2026-10-08, version 3.29.1* This is great when it connects, but trying to get real human support is frustrating when it doesn’t connect. The chat doesn’t give enough help. Also would be nice to tell it some of things you want out of recording. Although it’s notes are pretty thorough. But when you can’t connect it’s all moot. ### 5/5 — Plaud Review *2026-10-08, version 3.29.1* This has really changed the way I keep track during times when I run demonstrations and all the notes and summaries are automated. Amazing ! ### 3/5 — App great, battery sucks *2026-10-06, version 3.29.1* Wish I would have known the fully charged battery only lasts an hour. So much for summarizing conferences and classes… ### 5/5 — Modernidade gera facilidades *2026-10-06* Parabéns pelo produto. Melhorem ainda mais o conteúdo dos textos que o sucesso será CERTO! ### 5/5 — Game Changer *2026-10-06, version 3.29.1* This device has been an absolute game changer for me - personal, work, etc ### 5/5 — Love it *2026-10-04, version 3.29.1* Love the apps ### 2/5 — Delay to Open *2026-10-03, version 3.29.1* Plaud has changed my life. I love it. This week they decided to have an advertisement for their new product pop up when I start the app. You can’t click past it until a predetermined length of time. When I need to get into the app for work, I need to get in. And I pay for it. Happy to change my review when you stop wasting my time. Most impactful piece of equipment I’ve purchased in a long time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor recognition *2026-10-17, version 3.30.0* It doesn’t understand what you’re saying well. You have to annunciate like a robot or many details are transcribed incorrectly. I was excited but it’s pretty bad. Also it’s kind of pointless until it can automatically update your calendar. ### 1/5 — Still CLUNKY *2026-10-14, version 3.30.0* This is my second time spending money on Plaud The first time was about six months ago I don’t think it’s ready for primetime this time either ### 1/5 — Taking away features *2026-10-13, version 3.30.0* Without notice they have taken away one of the most valuable features of the application- the automatic labeling of speakers. Clearly they don’t care about users have trusted them to be a great source of meeting notes. Look for another more reliable and honest option. ### 1/5 — Great, but pause doesn’t work *2026-10-12, version 3.30.0* I paused an all day recoding and it stopped it after the fact and processed it! Frustrating ### 1/5 — Downhill quickly *2026-10-05, version 3.29.1* First I enjoyed plaud. But now it’s getting worse. I paid over $200 for the device. The subscription to use it is high but I need to use it right? Either make the device cheaper with the higher subscription fee or lower the subscription fee. Now why am I getting ads? What are you selling me? I can’t skip them either? I have the device. I have the subscription. Why are you forcing me to watch unskippable ads? ### 1/5 — $29/mo and No outlook integration *2026-10-03, version 3.29.1* To really record a normal amount of meetings you need to have the 29/mo plan. But more frustrating is your meetings will not get auto labeled because there is no integration with outlook. ### 1/5 — Too Much *2026-10-03, version 3.29.1* Too Much Expensive in buying the device and subscription and NOT flexible to get your need covered ### 1/5 — Garbage *2026-10-02, version 3.29.1* Garbage ### 1/5 — Subscription Required *2026-10-01, version 3.29.1* Why can I not move transcripts from my device to another device by wire? Why am I forced to pay another 230 a year to use the thing I purchased? I am going to try the free trial and then take this back. I could buy a transcription device that does not require a third party. We all have AI that can summarize a transcript in 2026. This is duplicative and quite frankly, a rip off. It sucks that we cannot buy things without being put into subscription hell these days. ### 1/5 — Paid plan minutes run out too fast *2026-09-29, version 3.29.1* After a year of using the PLAUD Note, I can say the device itself is good, but the subscription model ruins the experience. I bought the hardware and pay for a subscription, yet the included transcription minutes run out very quickly. After 12 months, I still have to constantly watch my remaining balance instead of just using the product I paid for. For someone who invested in both the device and a paid plan, the allowance feels too limited and seems designed to push you toward the Unlimited plan. Support was polite, but couldn't address the core issue, which is the subscription structure. I don't recommend it unless they fix the subscription. ## Most praised reviews (10 highest-rated) ### 5/5 — The best AI app for every kind of note. *2026-10-18* Simply the best app for taking notes and processing them in many ways. ### 5/5 — AMAZING! *2026-10-17, version 3.30.0* This has helped me soooo much in school. This was right on time. It not only records all the lectures, it also transcribes the audio, makes a summary of what was taught, and provides highlights and bullet points. The cloud can store all of the notes, audio, and I can ask question about the lecture and have Plaud give me a quiz over the information that was taught. I would be lost in school without this. Couldn’t have found a better device for this. ### 5/5 — Amazing *2026-10-16, version 3.30.0* It’s amazing and wonderful app ### 5/5 — Do not fall for the fake plaud app *2026-10-14, version 3.30.0* This is the real app, created for Plaud, the actual device you stick on your phone. There is another app trying to hijack users and it shows up as sponsored, with the same name. You can see the creator is NOT THE SAME. DO NOT FALL FOR THAT SCAM! ### 5/5 — Really good device for meeting, I would say excellent. I don’t like paying every month for it. *2026-10-14, version 3.30.0* Really good device for meeting, I would say excellent. I don’t like paying every month for it. They charge $20 per month. It’s too much! ### 5/5 — Супер! *2026-10-12* Отличный девайс, отличное приложение. Но огромное пожелание к вам - добавьте русский язык. Спасибо 🤝 ### 5/5 — Best Productivity Tool *2026-10-12, version 3.30.0* I bought a note pin 10 months ago and it had changed my life. I never forget what was discussed at meetings. And follow up/follow through is now a breeze. ### 5/5 — Phenomenal *2026-10-12* I use this for all of my sales calls. I no longer have to sit in front of my laptop to take notes. I can put all my attention on the client. I then can enter everything I need in my system after the call and delete the recording ### 5/5 — Technik, die begeistert *2026-10-10* Nach den ersten Minuten bin ich schon begeistert. Es wird mein Arbeitsleben deutlich vereinfachen. Ich habe lange überlegt, ob ich mir so etwas kaufe. Was soll ich sagen, ich bin froh, dass ich den Schritt gemacht habe. ### 5/5 — Case Manager-Law Firm *2026-10-09, version 3.29.1* This has been such a great device beyond helpful documents. Everything without missing a detail, the answer to my prayers.! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-20.*