# Play-Cricket Live — user reviews

> 93 indexed App Store user reviews of Play by England and Wales Cricket Board Ltd, rated 4.60/5 from 27 ratings.

- Source: https://appshunter.io/ios/app/play-cricket-live/id1266121457/reviews
- App overview in markdown: https://appshunter.io/ios/app/play-cricket-live/id1266121457.md
- Rating breakdown: 5★ 22 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 1

## What do users think of Play?

Overall sentiment: negative

**Pros**

- 👍 Good for tracking grandson's team
- 👍 Good for keeping informed about local club
- 👍 Helps track progression
- 👍 Good to see stats
- 👍 Excellent app
- 👍 Great app for checking everything
- 👍 Amazing
- 👍 Mint
- 👍 User friendly
- 👍 Amazing
- 👍 Class
- 👍 Excellent App
- 👍 Love this app
- 👍 Fantastic when it works

**Cons**

- 🐛 Crashing frequently
- 🐛 Unreliable and temperamental
- 🐛 Cumbersome and difficult to navigate
- 🐛 Freezes often, especially during matches
- 🐛 Live scores not updating or showing
- 🐛 Login issues and frequent sign-ins
- 🐛 Poor user experience and UI
- 🐛 Inconsistent performance across devices
- 🐛 Slow to load and refresh
- 🐛 Difficulty finding specific information
- 🐛 App stops working
- 🐛 No clear explanation for administrators
- 🐛 Does not remember login
- 🐛 Data not always live or accurate
- 🐛 Match stream tab is blank
- 🐛 Cannot see team sheets on app
- 🐛 Unusable on Saturdays
- 🐛 Ball by ball not working
- 🐛 Scorecards unavailable
- 🐛 SSL errors
- 🐛 Clunky and difficult to use
- 🐛 No live data
- 🐛 Can only see scores, no other info
- 🐛 Fixtures not refreshing
- 🐛 App fails to cope on Saturdays
- 🐛 Difficult to navigate
- 🐛 App works differently on iPad and iPhone
- 🐛 Irritating refresh
- 🐛 Absolutely useless
- 🐛 Not consistent
- 🐛 Slow responsiveness
- 🐛 Temperamental
- 🐛 Instant failures
- 🐛 Not very user friendly
- 🐛 Cannot change teams or update players easily
- 🐛 Rarely works
- 🐛 Doesn't recognise registration/login
- 🐛 Poor functionality
- 🐛 Slow and unreliable
- 🐛 Nightmare to navigate
- 🐛 Worst app ever
- 🐛 Impossible to navigate
- 🐛 Login system requires frequent sign-in
- 🐛 Cannot see player stats without signing up
- 🐛 Constant problems
- 🐛 Never lets me view live games
- 🐛 Always crashing
- 🐛 Rules link disappears
- 🐛 Gives less information than website
- 🐛 Live not working
- 🐛 Possibly the worst app
- 🐛 Always slow to update scores
- 🐛 Glitchy and crap
- 🐛 Doesn't display correct score
- 🐛 Multiple sign-ins for stats
- 🐛 Cannot log in
- 🐛 Network errors
- 🐛 Doesn't update quickly
- 🐛 Impossible to find match details
- 🐛 Defaults to first game of season
- 🐛 Not accessible using speech on iPhone
- 🐛 Constantly no scorecard data
- 🐛 Tricky to navigate
- 🐛 Major redesign is a disaster
- 🐛 Changes have not improved it

**Commonly reported bugs**

- Some matches don’t show up properly
- App keeps crashing
- App won’t refresh
- App defaults to a season from three years ago
- Needs delegating and reinstalling
- Fickle whether it shows live scoring or streaming
- Refreshing and reopening sometimes works, not always
- Viewing player stats requires extra sign-in
- Not updated live
- Freezes within 9 overs
- Unable to view scorecards
- Information lost off the bottom of the screen on iPhone 13
- Score on summary screen never matches detail
- Frequent SSL errors
- Almost impossible to follow a match from start to finish
- Clitchy
- No live data
- App stops working most weeks
- App immediately refreshes fixtures updated via website
- Rarely works properly on a Saturday afternoon
- Keeps crashing on Saturdays
- Keeps freezing
- Irritating when refresh requires going back to tab
- Match Stream tab is always blank
- Issue with iPhone 15, unable to see detail score or set-up
- Fails to load pages
- Fails to show scores on summary page
- Temperamental, often can’t see scorecards
- Cannot see anything beyond dashboard on Saturday
- Rarely works
- Games don’t appear to be working
- Live score disappears halfway through an innings
- Doesn’t recognise registration/email/password
- App doesn’t function properly
- Slow and unreliable, especially on Saturday
- Cannot access scoreboards
- Dashboard is way behind detail
- Cannot log in
- Nightmare to navigate
- Login system requires frequent sign-in
- Ball by ball still not working
- Often goes offline when following a game
- Never lets me view live games
- Always crashing
- Scroll down to rules, link disappears behind footer banner
- Live not working
- Always slow to update scores
- Glitchy
- Doesn't display correct score half the time
- Multiple sign-ins for stats
- Cannot log in
- Network errors
- Doesn't update quickly
- Impossible to find match details
- Defaults to first game of season
- Not accessible using speech on iPhone
- Constantly no scorecard data
- Ball by ball says innings not started but summary gives current score
- Tricky to navigate
- Major redesign is a disaster
- Cannot find anything of use
- App stops working most weeks
- Fixtures not refreshing
- App fails to cope on Saturdays
- Keeps freezing
- Irritating when refresh requires going back to tab
- Match Stream tab is always blank
- Issue with iPhone 15, unable to see detail score or set-up
- Fails to load pages
- Fails to show scores on summary page
- Temperamental, often can’t see scorecards
- Cannot see anything beyond dashboard on Saturday
- Rarely works
- Games don’t appear to be working
- Live score disappears halfway through an innings
- Doesn’t recognise registration/email/password
- App doesn’t function properly
- Slow and unreliable, especially on Saturday
- Cannot access scoreboards
- Dashboard is way behind detail
- Cannot log in
- Nightmare to navigate
- Login system requires frequent sign-in
- Ball by ball still not working
- Often goes offline when following a game
- Never lets me view live games
- Always crashing
- Scroll down to rules, link disappears behind footer banner
- Live not working
- Always slow to update scores
- Glitchy
- Doesn't display correct score half the time
- Multiple sign-ins for stats
- Cannot log in
- Network errors
- Doesn't update quickly
- Impossible to find match details
- Defaults to first game of season
- Not accessible using speech on iPhone
- Constantly no scorecard data
- Ball by ball says innings not started but summary gives current score
- Tricky to navigate
- Major redesign is a disaster
- Cannot find anything of use

**Most requested features**

- Live activity for chosen match on Watch, phone, and CarPlay
- Improvement in Play Cricket for grassroots cricket
- Option to select a favorite for the season
- Easier way to view leagues and personal statistics
- Make live scoring more accessible
- Allow customisation to view matches in other leagues/age groups
- Better loading of ball-by-ball updates
- More ways to click on scorecards and teams
- Ability to link accounts or do more on the app instead of directing to website
- Make app more user-friendly
- Improve navigation and usability
- Make it easier to find information
- Allow viewing team sheets on the app
- Record junior matches live on the app
- Fix login system to remember users
- Improve stability and user-friendliness between app and web version
- Make it easier to change teams and update players
- Improve accessibility for speech on iPhone
- Make it easier to find individual matches
- Allow removal of favorites
- Make it easier to find specific matches
- Improve live score updates
- Make match suspension due to rain clearer

## Newest reviews (15 of 93)

### 2/5 — So much to improve

*2026-05-10*

The ECB made much of their partnership with Cognizant being focused on grass roots cricket, not seen any improvements in Play Cricket yet..  Can we get a live activity for a chosen match to make it easier to follow on Watch, phone and in CarPlay.  Can you also just fix the fact that some matches don’t show up properly and you need to search for them in one of the team’s fixture list.

### 2/5 — Dreadful app

*2026-04-18*

It’s dreadful, so painful to get to see a live match score - an old app which is about right for the ECB, don’t care about grass roots and have no performance management of England sides full stop.
Cricket will not exist in England over the next couple of decades unless you get rid of all the old white haired men involved.

### 2/5 — Important improvement is needed

*2026-02-09, version 3.4.8*

My main problem with the app is it’s to difficult to look at leagues and to see personal statistics

### 2/5 — What year is it?

*2025-06-28, version 3.4.8*

Awkward UX, doesn’t remember much, (same with most online ECB services), it defaults to a cricket season from three years ago! And often needs delegating and reinstalling.

Good to catch up on favourite live scores if scorer is plugged in.

### 3/5 — Fickle

*2025-06-14*

Entirely random whether it shows you a game being live scored or streamed. One device can have it but one next to it not. Refreshing and reopening sometimes works but not always. When it does work it's great although viewing player stats is early annoying with extra sign-in.

### 3/5 — Live match

*2025-05-30, version 3.4.7*

Good to see the stats but it’s not updated live.

### 3/5 — Good but some major oversights

*2025-05-07*

I have used play cricket a lot and I would say it is good but very cumbersome. For example, every single time, even when you click remember me, you need to fill in your account details to view player stats which involves me doing this chore every day. 
Also, you need to favourite a team to see their score, unlike the PC website which you can just search up the team. I have so many favourites teams just so I can see all the relevant cricket info - and I need to scroll down a lot to find the exact match I want to look for on a certain day.
It can also load better ie. every ball as you end up looking at the score or being late because it only loads every over. There should also be more ways to click on scorecards and teams, as when seeing the videos or matches there is no way to click on that team or match and you have to click on a future game to find the team and hall of fame, squad, team etc.
Lastly, the ability to link accounts or do more on the app instead of directing you to the website would be greatly appreciated.
All in all, you should still download play cricket as it is the best out there and it works well I have just pointed out things you will slowly find frustrating as your time on the app continues. I used to be the pc website guy and if you can that is better.
This post is basically in hope someone will see and fix these changes to make the experience more smooth as it does get very annoying as time wears on
Thanks ☺️

### 2/5 — Ease to use

*2025-05-05*

Thanks for allowing me to give feedback.

I find the app a bit harder to use than the Play Cricket App used in Australia. This app does not have the same player detail as the Australian version .

### 2/5 — HAS to be better

*2025-04-27, version 3.4.3*

Score on the summary screen never seems to match the detail behind it , frequent SSL errors , almost impossible to follow a match from start to finish. Come on ECB ! You have to do better than this !!

### 1/5 — Needs an update - clitchy

*2025-04-27, version 3.4.3*

This is too clitchy.

### 1/5 — No live data

*2025-04-26, version 3.4.3*

No live data on the app

### 1/5 — Terrible

*2025-04-21, version 3.4.3*

The worst app I have had the misfortune to encounter.

### 3/5 — Mostly works well, could be better

*2025-04-21*

It’s a pretty good app for viewing your own matches, but could be so much better if it allowed some customisation to view matches in other leagues/age groups. Also, some of the information is lost off the bottom of my screen (iPhone 13) and won’t display properly

### 1/5 — Guy

*2025-04-20, version 3.4.3*

I can only see scores can’t see any other information

### 1/5 — Poor

*2025-04-20, version 3.4.3*

App stops working most weeks needs improving massively!!

## Most critical reviews (10 lowest-rated)

### 1/5 — The worst app ever!!!

*2026-06-27*

Without doubt the worst app I use on a regular basis. It is clunky, glitchy, slow. There is no intuition in its design. The score on the dashboard never reflects the actual score of the match. It regularly crashes leaving followers without match updates for hours on end. It forgets my teams and competitions and thinks it’s 2022 forcing me to update almost every time I open the app.

### 1/5 — Very confusing

*2026-05-19, version 3.6.2*

No clear explanation of setting a club up if you’re an administrator or whether you can amend teams set to by leagues for fixtures purposes or even what To use Live app or Score app for. People who set these apps up need to think a lot more about this

### 1/5 — They need to make it so much better

*2026-05-04, version 3.5.1*

Terrible app. So temperamental and never works properly. Nowadays it must be much easier to make an app like this with very little money….

### 1/5 — Bad interface

*2026-05-02*

There’s scope for lot of improvement and more user friendly UI

### 1/5 — Cr-app

*2026-04-26, version 3.5.1*

It’s cumbersome , keeps crashing, never find wha you are looking for toy keep having to close down app and go back through it all as it won’t refresh. 
Total waste of time I’ll just use the club’s WhatsApp to follow the scores.

### 1/5 — How to select a Favourite for 2026?

*2026-03-10, version 3.4.8*

There is no option to select a favourite for the 2026 season. This app is unusable.

### 1/5 — Can’t sign up

*2025-06-15, version 3.4.8*

👎

### 1/5 — Poor

*2025-05-31, version 3.4.7*

Doesn’t always work!!!

### 1/5 — Awful app

*2025-05-18, version 3.4.4*

Play-Cricket is such an unreliable app. It’s so un-user friendly. The only reliable thing about this app. is that you can guarantee it will freeze within 9 overs of any match starting.

So frustrating!!

### 1/5 — Unable to view scorecards

*2025-05-14, version 3.4.4*

Whether it’s updated iOS issues or just poor maintenance.. who knows?

## Most praised reviews (10 highest-rated)

### 5/5 — First Season

*2026-08-01*

This was Christian’s first season with CCC, and after a tentative start getting to know the boys, he has fitted in well. He had been playing in a small garden, learning the rudiments from his grampy, but his game is improving thanks to some good coaching. 
Looking forward to 2027.

### 5/5 — Great to keep up to date

*2026-07-04*

Keeps you up to date with all your teams

### 5/5 — See sse s

*2025-07-26, version 3.4.8*

Z we aWes we’re wee  pr we’re z asI for t  set’s please

### 5/5 — Great app

*2025-06-22, version 3.4.8*

Terrific app. I can keep updated on my grandson’s team.

### 5/5 — Play cricket

*2025-04-20, version 3.4.3*

Excellent app

### 5/5 — Exc

*2024-09-08, version 3.4.3*

Very good for keeping informed about my local club

### 5/5 — It’s so good

*2024-08-25*

It helps so much to track my progression throughout my time in playing cricket it is giving me useful information and overall it a perfect app

### 5/5 — Best ever cricket app

*2024-07-30, version 3.4.1*

Amazing

### 5/5 — Good app

*2024-06-23, version 3.4.1*

Good app

### 5/5 — Cricket

*2024-06-10, version 3.4.1*

It is very good

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*