# Playbook Connect

> Team communication and chat app for sports organizations. (iPhone/iPad app by NYC Sports, LLC.)

- Source: https://appshunter.io/ios/app/playbook-connect/id1576212178 (this page in markdown: same URL + `.md`)
- Developer: [NYC Sports, LLC](https://appshunter.io/developer/1576212180)
- Category: Sports
- Price: Free
- Rating: 3.60/5 from 68 App Store ratings · 27 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 51 MB
- Languages: American English
- Released: 2021-10-26
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/playbook-connect/id1576212178/reviews.md

## What is Playbook Connect?

Playbook will allow all members of your organization the ability to chat! Whether you are a parent, player, or a coach — this is the ideal mobile app to communicate with all members of your team.

## Key features

- Organizational chat
- Parent communication
- Player communication
- Coach communication
- Team messaging

## Recent user reviews (10 of 27)

All indexed reviews: https://appshunter.io/ios/app/playbook-connect/id1576212178/reviews.md

### 1/5 — Terrible app

*2026-08-04*

The UI on this mobile app is awful. It takes a lot of taps to get to certain functions. Biggest complaint is that the org calendar is terrible - it’s slow to load (if it ever does), can’t zoom out or use in landscape mode so you never have a full view of the calendar. Rarely does it ever load properly. The calendar is important function of the app and it’s horrible to use.

### 2/5 — good I guess

*2026-06-21*

I can’t access the picture and it does not upload new things🤨

### 1/5 — Login/account creation broken

*2026-05-17, version 8.12*

Unable to create a password or use the “magic” link to login.  Useless

### 3/5 — Spotty Notifications

*2026-04-25*

I wish the notifications would come through better when there are messages and announcements. I will get a notification sometimes and not others. It’s much better than it was last year!

### 1/5 — Account creation experience

*2026-03-21*

Was signed up by a team to join the app. Have not been able to login the whole day. I’m a software engineer at a big tech company but I still can’t operate this sports app

### 1/5 — Worst App

*2026-03-11*

This is the worst app you can ever come across. The tabs don’t even load and that too with a good internet connection. Using this app gives you the feel as if this is the 1st app that has been created in the world and given to customers for feedback.

### 5/5 — Love the update!

*2026-03-09*

Being able to add users to view my son’s schedule has been so so helpful. This app had some bugs last year but it seems like the recent changes have made it function so much better, including a calendar sync for real time updates on my phone’s calendar! Excited to see what comes out next.

### 5/5 — Game Changing App

*2026-02-25*

Playbook makes managing my teams so effortless. An easy hub for scheduling, communication, and updates for both our parents and staff. A handful bugs have been fixed as well. Keep up the great work!

### 5/5 — Great app

*2026-02-25, version 8.7*

Playbook Connect has been awesome! Clean, easy to use, and it keeps everything in one place. Scheduling is straightforward, updates are quick, and it’s super convenient for staying on top of games and messages. Highly recommend for teams and families.

### 5/5 — Amazing app for sports orgs

*2026-02-25, version 8.7*

10/10 would recommend for anyone that owns a sports organization. Playbook is one of the best products out there!

## Frequently asked questions about Playbook Connect

### What does Playbook Connect do?

Playbook Connect is a mobile application designed to facilitate communication within sports organizations. It allows all members, including parents, players, and coaches, to chat and stay connected.

### Who can use Playbook Connect?

The app is intended for all members of an organization. This includes parents who need to communicate with the team, players, and coaches who manage team activities and communication.

### Is Playbook Connect free to use?

Based on the provided information, the application is free to use. There are no mentions of in-app purchases or advertisements, suggesting a completely free service.

### What are the main features of Playbook Connect?

The primary feature of Playbook Connect is its organizational chat functionality. This enables seamless communication between parents, players, and coaches within a sports team or organization.

## Version history (last 5 releases)

### 8.17 — 2026-08-27

- Redesign the experience for staff accounts, including:
  - Redesigned home screen, surfacing most relevant information
  - New staff page, to immediately make your upcoming shifts visible
  - Add clock-in/clock-out functionality
  - Ability to quick enroll customers in sessions
  - New push/email notifications to remind you of your shifts and events
- New chat features:
  - Reply-to messages
  - Typing indicators
  - Edit sent messages
- Various bug fixes and improvements

### 8.16 — 2026-07-27

- Announcements and game recaps can now be sent to team chats
- Schedule page UX enhancements, including participant indicators on event cards and improved visibility of RSVP counts
- Add ability for staff to schedule an announcement to send in the future
- Ability to auto-generate a weekly story based on the past week's events
- Introduce live scoring where staff members can input stats and update game scores in real time
- Create custom titles for practices
- Various bug fixes and improvements

### 8.15 — 2026-06-25

- Improve chat stability and reliability
- Add search field to participant list on Manage Linked Accounts screen
- Add support for attaching images when sending emails through the Team screen
- Various performance optimizations
- Various bug fixes and improvements

### 8.14 — 2026-06-11

Event/Game creation UX update
Push notifications expanded
Keyboard fixes on login flow and other pages
Linked account improvements
Various bugs and UI improvements

### 8.13 — 2026-05-20

- Add ability to send emails to players from the team page
- Implement smart timeline on All Teams Schedule
- Various bug fixes and improvements
- Add screen for coaches to provide individual feedback to players
- Enhance contact information visibility from player profile

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*