# PlaybookUX — Mobile user testing > Mobile user testing platform for providing feedback on websites and prototypes. (iPhone/iPad app by PlaybookUX.) - Source: https://appshunter.io/ios/app/playbookux/id1491481687 (this page in markdown: same URL + `.md`) - Developer: [PlaybookUX](https://appshunter.io/developer/1483814043) - Category: Business - Price: Free - Rating: 1.00/5 from 4 App Store ratings · 16 written reviews indexed - Age rating: 17+ - Requires: iOS 15.1 · 27 MB - Languages: American English - Released: 2020-01-31 - Data updated: 2026-07-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/playbookux/id1491481687/reviews.md ## What is PlaybookUX? ** NOTE: UX Mobile Testing Recorder is NOT a general purpose screen recording tool. It is invite only. ** The PlaybookUX app allows you test mobile websites and prototypes so you can provide companies with feedback. In order take a test with the PlaybookUX app, you must first have a link to the study. You will be given task instructions and asked to verbally provide feedback while interacting with the website or prototype. ## Key features - Test mobile websites and prototypes - Provide verbal feedback - Receive task instructions - Invite-only access - Contribute to company feedback ## Recent user reviews (10 of 16) All indexed reviews: https://appshunter.io/ios/app/playbookux/id1491481687/reviews.md ### 1/5 — Useless *2026-07-05* Useless … did everything that User interviews told me to do . Sent messages to User Interviews and to researcher still after completing the task 3 days ago no answer from either . User Interview asked about their customer service . Answered in a reasonable time but no resolution or response again and again. . I am done with this and I am not going to get paid for my time . Don’t waste your time! ### 1/5 — Does not work *2026-05-28* App consistently gets stuck with no way to back out or restart ### 1/5 — Terrible *2026-04-23* App is broken, instructions are hard if not impossible to follow - As such they told I didn’t follow all the steps for compensation when it was impossible to do do ### 1/5 — Useless *2026-01-24* The app is not working. I have used it for 3 different studies by now, and every time the app freezes at a certain time, the instructions are not clear, or worse, even when they are, you can't execute the action they ask you to do because the button fails or because the site that it is supposed to be showing you is more like a static image than a real thing you can interact with. It is very frustrating because you try to complete it even then, but in the end, they would send you a message telling you that you didn’t follow the study rules or maybe might not send you a single message and just get away with your session without rewarding your participation. This isn't worth it. ### 1/5 — Don't waste your time *2025-04-30* Just say no to any studies that involve this app. It doesn't upload. (or if it does, they don't acknowledge it and you don't get paid. Tried twice. Over an hour of time that could have beeb spent doing literally ANYTHING ELSE. ### 1/5 — PlaybookUX *2025-02-06* I have tried repeatedly to complete this study. I have followed the directions as given. I get as far as a screen that say playbookUX and turn on the microphone. There is a timer icon to g up After 5 kin I hit back arrow I checked and I have downloaded the app I’m generally good w this kind of stuff but you got me beat Sorry. I feel directions were not clear ! ### 1/5 — Fake app *Dont DL* *2024-11-16* ! Do not download this app!This is a fake app that Just uses to app get your information and then head to upload but it never allow uploads to complete ### 1/5 — Flat out doesn’t work *2024-09-25* Can’t even test my microphone - tried many times. I give up. ### 1/5 — DO NOT DOWNLOAD *2024-09-11* They will make you download it saying you will receive $75 card after completion, but the app won’t let you upload anything. If you try to reach out to them about it, they will ignore you until the end date and then say that the study is over. ### 1/5 — A waste of time *2024-01-19* I finished an invited user test. But the tool has so many bugs and didn’t record my response. So I didn’t get paid. A waste of time. ## Frequently asked questions about PlaybookUX ### How do I get started with PlaybookUX? PlaybookUX is an invite-only application. You must receive a link to a specific study to participate in mobile website and prototype testing. ### What kind of feedback does PlaybookUX require? You will be given task instructions and asked to verbally provide feedback while interacting with the website or prototype you are testing. ### Is PlaybookUX a general screen recording tool? No, PlaybookUX is specifically designed for mobile user testing and is not a general-purpose screen recording application. ### What devices does PlaybookUX support? PlaybookUX is available for iPhone, iPad, and iPod devices. ### How often is PlaybookUX updated? The app was last updated on October 8, 2025, with version 2.6.3. This indicates a relatively recent update. ### What is the age rating for PlaybookUX? PlaybookUX has an age rating of 17+, suggesting it may contain mature content or themes. ### Does PlaybookUX have ads? No, PlaybookUX does not contain advertisements. ### What is the price of PlaybookUX? PlaybookUX is available for free. ## Version history (last 5 releases) ### 2.6.10 — 2026-07-22 What's New in This Version - Password-protected websites are now handled correctly — If a task directs you to a site that requires a username and password, the app will open it in your device's browser, where you can enter your credentials and proceed normally. - Smoother experience after completing a study — Fixed an issue where some participants were landing on a broken page after finishing a session. You'll now be correctly redirected once your study is done. - Start button now reflects the correct state — The "Start Test" button no longer appears active when it isn't ready to be tapped, reducing confusion about when you can begin. - Improved compatibility with large-screen phones — Fixed a detection issue that was causing problems for participants using certain large-screen Android devices. - General stability and performance improvements — Under-the-hood updates to make the app more reliable across both iOS and Android. ### 2.6.8 — 2026-07-13 What's New This update focuses on reliability improvements for study sessions. - Fewer interruptions during studies — Fixed an issue where the app could crash when switching to another app while a recording session was active. Sessions now stay intact when you navigate away and return. - More reliable session recordings — Fixed a bug where a recording could become corrupted if the session was interrupted unexpectedly, resulting in a video that was too short. The app now detects and handles this situation cleanly. - Stability improvements — Several under-the-hood fixes to make the recording experience more stable across a wider range of devices. ### 2.6.5 — 2026-06-23 What's New in 2.6.5 Bug fixes and improvements: - Fixed an issue where some large-screen smartphones were incorrectly identified as tablets, which prevented certain testers from accessing their studies - Fixed a display issue on iPhones with Dynamic Island - Improved recording reliability — the app now detects and reports recording issues earlier, reducing incomplete submissions - Performance and stability improvements from an updated JavaScript engine - Minor visual and performance improvements ### 2.6.3 — 2025-10-08 UI updates ### 2.6.2 — 2025-10-03 Updates to the recorder including support for integrations ## Apps similar to PlaybookUX | App | Rating | Price | Category | | --- | --- | --- | --- | | [Discuss Mobile Screen Share](https://appshunter.io/ios/app/discuss-mobile-screen-share/id1543770674) | 5.0 (4) | Free | Business | | [Lookback Participate](https://appshunter.io/ios/app/lookback-participate/id1465098893) | 3.3 (19) | Free | Business | | [Validately Recorder](https://appshunter.io/ios/app/validately-recorder/id1072835805) | 3.6 (24) | Free | Business | | [Lens Engage](https://appshunter.io/ios/app/lens-engage/id1456271543) | 5.0 (2) | Free | Business | | [itracks Board](https://appshunter.io/ios/app/itracks-board/id557168845) | 2.0 (10) | Free | Business | | [UserZoom Live](https://appshunter.io/ios/app/userzoom-live/id1518231205) | 2.2 (6) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*