# Playbypoint — Your Club in One Place

> Club management app for booking, communication, payments, and community. (iPhone/iPad app by PBC Labs.)

- Source: https://appshunter.io/ios/app/playbypoint/id1555133217 (this page in markdown: same URL + `.md`)
- Developer: [PBC Labs](https://appshunter.io/developer/1555133219)
- Category: Health & Fitness, Sports
- Price: Free
- Rating: 4.70/5 from 4,275 App Store ratings · 78 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 84 MB
- Languages: American English
- Released: 2021-07-01
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/playbypoint/id1555133217/reviews.md

## What is Playbypoint?

Download our app today.

Find your club and get started!

- Simplified booking process
- 24/7 Customer Support and Live chat
- Club Notifications and communication tools
- Seamless Payments 
- Social community

## Key features

- Simplified booking
- 24/7 Customer Support
- Club Notifications
- Seamless Payments
- Social Community

## What do users think of Playbypoint?

Overall sentiment: negative

**Pros**

- 👍 Easy to book
- 🚀 Quick and efficient
- 😊 Friendly members

**Cons**

- 🐛 Frequent crashes
- 🤯 Confusing UI
- 💰 Strict cancellation policy
- 🤖 Poor customer support

**Commonly reported bugs**

- Password reset not working
- Booking process not completing
- User accounts disappearing

**Most requested features**

- Ability to reschedule classes
- Option to create open matches
- Improved calendar layout

## Recent user reviews (10 of 78)

All indexed reviews: https://appshunter.io/ios/app/playbypoint/id1555133217/reviews.md

### 2/5 — We just want to play tennis

*2026-08-14, version 4.3.0*

So many attempted bells and whistles that add nothing and do nothing. We just want to play tennis. The process of making a reservation—which is all we need—is easy, but still worse than the previous interface where we play because you cannot see the entire grid. Good luck to you if you don’t get your court—or any court, if you play for two hours—on the first try, you won’t know what other courts are available. And no one needs a FB-style “profile” —or even a mobile phone!—to play tennis at a local tennis center.

The only reason this software—which has been updated six of seven times just in the six weeks our location has forced us to use it, fixing bugs is great but it has more bugs than an entomology museum—gets two stars instead of one is that their “help” people are very responsive, very nice, and very clear in explaining things, and that matters.

We just want to play tennis. No added benefits to what we experienced before we had to use this, a very easy reservation process (that’s a good thing!) that nevertheless is not as good as what our center had, shiny things that must have impressed the people in the offices who have never made (or taken) a reservation at 7am or miss out on courts…nothing but a stressful step backwards.

We’re recreational tennis players. We just want to play tennis. Our weekly group is seriously considering going to play somewhere else…because of this software. Bells, whistles, profiles, ratings, requests—no, thank you, meaningless, useless, we just want to play tennis.

### 1/5 — :/

*2026-08-12, version 4.2.9*

app is buggy and annoying after recent “upgrades”. data frequently stale, visual design has become unintuitive and confusing. old bugs not fixed. forced to use bc clubs offer no alternative.

### 1/5 — Complete mess

*2026-04-13, version 4.1.0*

This is probably the worst and most unnecessarily complicated app I’ve ever had to use.

### 1/5 — App más pura mierda

*2026-04-11, version 4.1.0*

Esa su mamada no sirve para ni roscas, pónganse a chambear

### 1/5 — Not user friendly

*2026-04-09, version 4.1.0*

Playbypoint is hard to use and navigate. Also, why do I need to contact the club directly to cancel a reservation? This makes it so hard for users to get a credit or refund, especially when it’s raining and the reservation has to be rescheduled or cancelled. I’d much rather use playtomic or reserve directly with the club.

### 2/5 — Downgraded UI

*2026-03-17, version 4.0.6*

What happened? Until v4.0.6 the UI was nice, this latest version feels awful, the tabs have different UI between each other, where the Bookings screen feels like native but others feels like the UI was made for browser.

### 5/5 — Game changer

*2026-03-06, version 4.0.5*

Finally an app that makes booking courts actually simple. Found a club near me in seconds and booked without calling anyone. 10/10

### 1/5 — The new interface is too much visually

*2026-02-27, version 4.0.3*

The previous one was simple and had easier navigation. The new one is too busy with tiny letters it also keeps crashing on the chat when trying to check messages.

### 5/5 — Love this app!

*2026-02-17, version 4.0.2*

Love this app! Made my life way easier! Playbypoint enabled me to play with my friends and make great memories!

### 2/5 — very bad upgrade

*2026-02-11, version 4.0.1*

I dont like this newest upgrade - where everything is is now confusing, there are missing filters that i can’t use to find the specific sport i want, and even sending a message to get support is greyed out so I can’t even get help. the old version was so much better. they’re trying too hard with this one. debug this and add old features back.

## Frequently asked questions about Playbypoint

### What is Playbypoint?

Playbypoint is a club management application designed to simplify booking processes, facilitate communication, and manage payments within a club environment. It also includes social features to foster community engagement.

### Is Playbypoint free to use?

Yes, Playbypoint is available for free download and use. The app does not have any associated costs for users to access its core features.

### What devices does Playbypoint support?

Playbypoint is currently supported on iPhone and iPod devices. Compatibility with other platforms may be considered in future updates.

### How often is Playbypoint updated?

The latest version of Playbypoint is 4.2.3, last updated on July 6, 2026. This indicates a relatively recent update, suggesting ongoing development and maintenance.

### What are the main pros and cons of Playbypoint according to user reviews?

User reviews highlight pros such as easy booking, quick efficiency, and friendly members. However, cons include frequent crashes, a confusing user interface, a strict cancellation policy, and poor customer support.

### Does Playbypoint have ads?

No, Playbypoint does not contain advertisements. Users can enjoy an ad-free experience while managing their club activities.

### What is the age rating for Playbypoint?

Playbypoint has an age rating of 4+, making it suitable for a wide range of users. This rating suggests that the content is generally appropriate for children.

### How does Playbypoint handle club notifications and communication?

Playbypoint provides dedicated tools for club notifications and communication, allowing members to stay informed about club events and announcements. This feature aims to streamline information flow within the club.

## Version history (last 5 releases)

### 4.3.0 — 2026-08-12

What's new in 4.3.0:
• Redesigned club header — switch facilities, view credits and mark favorites right from the top of the club screen
• Free packages — claim complimentary club packages without going through checkout
• Game match: your court selection is now preserved when changing times, and the policy card no longer collapses while reading
• Fixed program rosters showing the wrong WPR rating
• Fixed waivers not appearing on some club apps
• Minor UI improvements

### 4.2.9 — 2026-07-30

- Improvements / bug fixes

### 4.2.8 — 2026-07-22

What's new in 4.2.8

• Share a Pass: send any pass straight from its detail page — the link opens right in the app.
• Smoother checkout: faster, more reliable payment confirmation when paying with your saved OnePay cards.
• Fixes & improvements: corrected how special characters display in announcement previews.

### 4.2.7 — 2026-07-21

What's new in 4.2.7:

• Sign membership waivers right from your profile — pending waivers now show their status and can be accepted in the app
• Academy waivers are now presented when adding a child to your family
• Fixed reservation availability not appearing when switching booking type
• Fixed Book a Pro search: results now load correctly as you scroll
• Minor UI improvements and bug fixes

### 4.2.6 — 2026-07-15

What's New in 4.2.6
• The app now speaks German! Full German language support, auto-detected from your device settings.
• Connect your club's TV in one tap — scan the pairing QR code and approve the connection right from the app.
• Minor bug fixes and performance improvements.

## Apps similar to Playbypoint

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [OPTIfit.](https://appshunter.io/ios/app/optifit/id1582456380) | — | Free | Health & Fitness |
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| [solidcore](https://appshunter.io/ios/app/solidcore/id1452460311) | 4.9 (28,934) | Free | Health & Fitness |

## More apps by PBC Labs

- [Padel Haus](https://appshunter.io/ios/app/padel-haus/id1631213505)
- [The Picklr](https://appshunter.io/ios/app/the-picklr/id1663342732)
- [Dreamland Pickleball](https://appshunter.io/ios/app/dreamland-pickleball/id1667908276)
- [Ultra Clubs](https://appshunter.io/ios/app/ultra-clubs/id1669274106)
- [Pickle & Chill](https://appshunter.io/ios/app/pickle-and-chill/id6443993345)

All apps by PBC Labs: https://appshunter.io/developer/1555133219

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*