# PlayGem Backgammon Live Online — user reviews > 401 indexed App Store user reviews of PlayGem Backgammon Live Online by Playgem Technologies Ltd, rated 4.50/5 from 15,675 ratings. - Source: https://appshunter.io/ios/app/playgem-backgammon-live-online/id858467955/reviews - App overview in markdown: https://appshunter.io/ios/app/playgem-backgammon-live-online/id858467955.md - Rating breakdown: 5★ 12,080 · 4★ 1,477 · 3★ 928 · 2★ 390 · 1★ 800 ## What do users think of PlayGem Backgammon Live Online? Overall sentiment: negative **Pros** - 👍 Competitive gameplay - 🎨 Good graphics - ⏱️ Quick games - 🌐 Ability to play against players worldwide **Cons** - 🐛 Frequent crashes and glitches - 🎲 Perceived issues with dice rolls and randomness - 🤖 Suspicion of rigged/manipulated games - 💰 Aggressive monetization tactics - 🕰️ Slow response times and timeouts **Commonly reported bugs** - Inability to move pieces when needed - Inconsistent behavior when opponent times out - Freezing and crashing during gameplay - Syncing issues between devices **Most requested features** - Chat feature to communicate with opponents - Improved matchmaking based on skill level - More customization options for the game board - Better customer support and issue resolution ## Newest reviews (19 of 401) ### 3/5 — Crooked game *2026-07-24, version 1.3.325* Totally bent game ,I just use it to pass the time in between airports ,but seriously don’t buy their chips ,it’s impossible to win . ### 1/5 — Crooked game *2026-05-22, version 1.3.322* Absolutely Farcial bent game , end games are impossible , just rolling dice geared for making foolish people buy their points , don’t do it it’s bent . ### 1/5 — No *2026-04-25, version 1.3.322* Finally it showed itself. Rigged. ### 1/5 — Crooked game *2026-04-03, version 1.3.322* Absolutely Farcial bent game , end games are impossible , just rolling dice geared for making foolish people buy their points , don’t do it it’s bent . ### 1/5 — So rigged *2026-04-01, version 1.3.322* So rigged ### 1/5 — Absolute con *2026-03-25, version 1.3.322* Good backgammon game but totally fixed. As previous reviews this a Tatar f……. Con. I’ve played this for a number of years and it always cons you to make you spend money to obtain chips by deceiving you to purchase additional chips. If you think I am spending 1 penny on this think again you money robbing b…ards think again. Keep on robbing. I will just wait until I can obtain new chips free of charge. You will NOT get any money out of me. If you want me out of your app then just let me know 🤣. See you tomorrow after I’ve got new free chips 🤣🤦‍♂️😂 ### 1/5 — No *2026-03-24, version 1.3.322* No ### 3/5 — Game not working *2026-03-07, version 1.3.322* Something’s gone wrong with the game. New games won’t start, it can’t find anyone to play with ### 1/5 — Totally crooked scam *2026-02-24, version 1.3.322* Excrement. No, I do not want to give you real money to play against a rigged computer program. ### 1/5 — Bonuses not paid *2026-02-10, version 1.3.322* When you reach a new level , you are supposed to receive a bonus with no action required from the player. These bonuses are consistently not paid and customer support appears nonexistent. ### 1/5 — Wtf *2026-02-09, version 1.3.322* How many doubles can the opponent get?!?!? You have NO chance at this game. ### 1/5 — Unbelievably Dishonest *2026-01-30, version 1.3.322* DON’T EVER BUY CHIPS! Totally dishonest. Rolls are absolutely rigged. But they HAVE to be to ever make any money. Decent players… just average, would never need to buy chips so they wouldn’t make money. Almost entertaining to see the game always roll just what it needs to hit you. Also, keep track of how many 1-2 rolls you get vs the game. Statistically impossible. Finally, all the avatar photos of opponents. So few real pics. I never pay so I don’t get ripped off. You shouldn’t either. ### 1/5 — Bogus algorithms *2026-01-26, version 1.3.322* As with most of these online backgammon games, the dice rolls are not random. They all seem to use the same bogus algorithms. This one is heavily biased on the opponents home side of the board. Move any of your chips on this side of the board and your opponent without fail will ALWAYS roll the perfect die to capture your pieces which is statistically improbable. The other issue, where all these games are the same, is the finish. You finally move all your pieces to home area and have an advantage and all of sudden you start rolling a series of low numbers and your opponent starts rolling double high numbers until they either catch up or pass you. Makes the game not fun. Deleting! ### 1/5 — TOTALLY RIGGED & CHEAT!! *2026-01-20, version 1.3.322* This is the By Far Most Rigged Cheat Fixed online game I’ve Ever Experienced! DO NOT BUY ANYTHING FROM THIS GAME, it’s a Total Rip Off! Playgem has opponent Bots that steals your chips, especially after you double! It’s so Obvious they are Rigging these games against games, you cannot win with Playgem Cheating you to lose! I ask Customer service for explanation, you never get a response, Terrible! The Worst Cheat online game ever! Don’t Wate your time! ### 1/5 — Rigged game *2026-01-20, version 1.3.322* Its one of those. You’re not winning unless you put money in it. Hacked. Dice is in the favor of those that pay. Glitches when you’re winning. Takes coins still. ### 1/5 — Coins *2026-01-04, version 1.3.322* Keep stealing my coins without playing ### 1/5 — Rigged *2026-01-04, version 1.3.322* Definitely rigged dice ### 1/5 — Analytics *2026-01-03, version 1.3.322* They use analytics for dice results. Odd that dice rolls needed are exact most of the time and hedges towards negative odds to lose so you buy more coins. ### 1/5 — Crooked game *2025-12-05, version 1.3.322* The most crooked backgammon game on the net never changes ,totally geared to rear you in ,then make you buy points of which j never have and further never will ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t play *2026-09-06, version 1.3.326* Cheating app ### 1/5 — Fix *2026-08-19, version 1.3.325* This app has always been a total scam. Funny how you end up losing so many chips. Have done several reviews about this. I will NOT pay these scam people a penny of my money to get more chips. I’m happy to just download free chips by hiding the app in the background 😂😂😂😂 ### 1/5 — Fixed games *2026-08-13, version 1.3.325* You are playing a computer. Totally rigged. ### 1/5 — Really bad game *2026-08-12, version 1.3.325* Don’t waste your time on this game. I love back gammon but this is really bad dice are pre set ### 1/5 — Crooked game *2026-08-08, version 1.3.325* It’s so bent you don’t even print the reviews anymore ### 1/5 — Game reactive *2026-08-08, version 1.3.325* This game is set up to react not to be random ### 1/5 — Rigged *2026-07-27, version 1.3.325* One of the most rigged computer generated games anywhere on the internet, an absolute disgrace. ### 1/5 — Rolls not random! *2026-07-17, version 1.3.325* This game has the best user interface of any I’ve played. Unfortunately, like all the others, the dice rolls aren’t random. Not even close. Too many perfect rolls for opponents to get out of a jam. I could go on and on. It’s really unfortunate. It’s such a nice looking game. ### 1/5 — Random rolling? *2026-06-24, version 1.3.323* Rolling is totally rigged and not in your favor. In fact, I doubt you are actually playing against other real players. It’s too controlled, and I’ve played hundreds of games, not just a few. ### 1/5 — NO *2026-06-02, version 1.3.323* No fun. Always lose. ## Most praised reviews (10 highest-rated) ### 5/5 — Patrick Staffin *2026-08-11, version 1.3.325* Patrick Staffin ### 5/5 — I found a backgammon app with fair dice rolls!!! *2024-09-05, version 1.3.311* It's called "Backgammon for iphone and ipad." Graphics aren't the best, but the rolls are fair! ### 5/5 — Play gem wish it worked better. *2024-03-04, version 1.3.303* My game won’t load. It didn’t work for about month, then started working for about a week & now it won’t load again ### 5/5 — Love it more *2023-08-12, version 1.3.297* I’d love it more if no bugs and I’d love it more if the BIG chips opponents would stay away from us little guys 🤨 need you to bring “RANDY “ back to me …… I’m back to playing my favorite game. I love this game but that shaker and your clock really needs a working on ! Please 😳 ### 5/5 — My old backgammon *2023-08-02, version 1.3.296* My original backgammon game does not renew. I have 8 plus million coins over many many years play but my game has been reverted to zero and I now have to play with that. I am disappointed that this upgrade didn’t keep my points as it said it would mt old game is still there but I can’t play it. My new game has different name but still on my iPad ### 5/5 — Fun challeng *2023-07-25, version 1.3.296* I enjoy playing other people in the challenge. I wish they would show the accumulation of points again maybe it’s there, but I don’t know where to look for it. ### 5/5 — App won’t load *2023-07-16, version 1.3.296* I can not get this app to load for a week now. There is no update on the app and I’m not having trouble or with any other app just this one. ### 5/5 — It's simple... *2023-06-02, version 1.3.295* It's simply the best BACKGAMMON game on the web!! Easy decision. ### 5/5 — Sign *2023-03-29, version 1.3.293* Hard to sign in and win a game ### 5/5 — Play gem…. It’s been a while. *2023-03-06* Happy to have had a good game of backgammon on Playgem. I used to play often, but have been absent. I would be happy to have a game with any of my Facebook friends out here. If your new to the game and just want to play against a computer to learn the game before live opponents I would recommend….. XG gammon. It has a free and also enhanced download. XG gammon is a wonderful tutorial program. Have fun --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*