# PlayMetrics — user reviews > 172 indexed App Store user reviews of PlayMetrics by ReverbNation, rated 4.07/5 from 1,151 ratings. - Source: https://appshunter.io/ios/app/playmetrics/id1450640824/reviews - App overview in markdown: https://appshunter.io/ios/app/playmetrics/id1450640824.md - Rating breakdown: 5★ 748 · 4★ 117 · 3★ 68 · 2★ 54 · 1★ 164 ## What do users think of PlayMetrics? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Helpful for managing teams - 🚀 Useful for communication - 🚀 Convenient for parents **Cons** - 🐛 Frequent crashes and freezes - 🐛 Unreliable login and connection issues - 🐛 Buggy notifications and message sync - 👎 Poor user interface and navigation - 👎 Slow performance and loading times - 👎 Lacks important features like polls and player availability **Commonly reported bugs** - Constant log-outs and need to re-login - Inability to delete or edit sent messages - Notifications not clearing even after reading messages - Crashes when opening links or notifications - Inconsistent syncing of data across devices **Most requested features** - Improve chat/messaging functionality - Add ability to see player availability - Enhance calendar and scheduling features - Improve notification reliability and customization - Provide better user interface and navigation - Increase font size and accessibility options ## Newest reviews (17 of 172) ### 2/5 — No notifications *2026-08-17, version 3.6.1* I agree with the previous review. I never get notifications, and when I go to the app itself, it always says there are unread messages no matter what. ### 2/5 — Can’t type in chat and see it. *2026-08-17, version 3.6.1* Not great, new season and I can’t see what I am typing in my team chat. Very subpar. ### 2/5 — Could be Better *2026-08-09, version 3.6.1* Make it so you can sync the app’s calendar with your phone’s calendar. ### 2/5 — Unintuitive *2026-07-31, version 3.6.1* I almost never write reviews but I found this one so unintuitive that the frustration has motivated me to write one. I know the roster for the team is available in the app because I have seen it, but every time I try to view it seems like it takes a minute or two to figure out how to get there. Quite annoying! ### 3/5 — Fan opinion needed *2026-05-27, version 3.6.1* Need to add a function to allow fans or other family to share game schedules. GameChanger app has this feature and it nice not to have to do double work by adding grandma’s and grandpa‘s to extra calendar invite separately or listing them out in text messages. They’re also notified if game details change. ### 3/5 — iPhone interface issues *2026-05-01, version 3.6.1* Overall a decent app, but consistently the functionality and interface doesn’t work well on phone app. An example- you frequently can’t see what you’re typing on iPhone but it’s fine on iPad app version. Just doesn’t seem to have proper software for phone use. And a recent update made it worse. Small but easily fixed item…when you’re using the Calendar on future events, every time you close that future entry it goes back to the current date so then you have scroll back down to future items if you have multiple things to enter. All that said, it’s the best of the team management apps I’ve used. 4 stars if you would fix all the mobile issues. ### 2/5 — Notification Suggestion *2026-04-25, version 3.6.1* The app makers should add a notification feature that allows you to turn off notifications related to messages from other parents sent to the group chat while keeping notifications on for messages from the coach. I have missed important coach notifications because I’m bombarded with notifications about messages from parents. ### 2/5 — Crashes and won’t allow setting attendance day of event *2026-03-30, version 3.6.1* This crashes more than Tiger Woods. ### 4/5 — Font size *2026-02-11, version 3.5.3* It’s a good app. It just needs the ability to make the font bigger for us older parents who don’t have the eye site we used to. Please give us the ability to make the font bigger or zoom in. ### 2/5 — No log out *2025-11-25, version 3.5.3* No dedicated log out ### 3/5 — Has authentication problems *2025-11-17, version 3.5.3* The app itself is decent. My main gripe with the iOS app is that it frequently has session authentication problems. As a user I shouldn’t constantly see these auth errors for invalid sessions and timeouts. Just update all of that behind the scenes please. ### 2/5 — Clunky *2025-10-04, version 3.5.3* I like having my kids soccer information, group chats, schedules, etc in one place. I wish there were some changes. 1. Notifications show up in multiple places. I do not need a Notification Center in the app. It is redundant. The chat/email is plenty but looking through that and having a Notification Center is completely unnecessary and frustrating when you have notifications multiple times for one small thing. 2. I will click a notification on my phone and it opens the app to the last place I was in the app. For example, I get a chat notification for one child and I open it. It goes to a different chat for another team and it doesn’t automatically refresh that page. You have to close the app and then open, go to the home page and then go and figure out what chat you had a notification in. It is as user friendly as an 2015 era app. 3. Nothing automatically refreshes. You constantly have to go to the home screen and often close the app to get it to refresh. 4. This is the slowest app I use regularly. I would love updates to make this app user friendly. I do love having all our family soccer information one place but this app is very low functioning in 2025. ### 2/5 — Firebase errors everywhere *2025-09-27, version 3.5.3* Can you please fix the firebase auth API errors and add a close button to the internal browser or just remove the internal browser, people need to kill the app just to exit the integrated browser that has no features at all. Very buggy app. Can see how you convinced so many clubs to use your bugggggggy app. ### 2/5 — Very slow *2025-09-17, version 3.5.3* Every time you open the app it takes an eternity to load. I counted three separate loading animations before the content actually loaded. I dread opening the app. ### 3/5 — Notifications are off *2025-09-15, version 3.5.3* This app is just ok. The latest updates won’t clear the notifications even after every message and chat has been looked at ### 3/5 — Could be better *2025-09-11, version 3.5.3* We moved over to this app after using another sports app for years. It’s okay but it logs you out constantly and the biggest complaint from most parents is we can see who is coming to the games/practices. It’s only a very select few. That update would be amazing!!! ### 3/5 — Message notifications broken *2025-09-10, version 3.5.3* Constantly says I have a message. But I don’t. Won’t clear. Super annoying. Most people I’ve shown also have same thing. FIX IT ## Most critical reviews (10 lowest-rated) ### 1/5 — Poorly constructed app *2026-08-04, version 3.6.1* For the pricey platform service fees PlayMetrics charges, you’d think they would overhaul their app and make it more user friendly. It is hard to navigate (drill up/drill down), time consuming to clear notification badges and mark messages as read, etc etc. And like another user posted, you read a notification message and the app closes completely. Nor does the reading the notification mark the message as “read”. You have to read it again to clear the new message alert. ### 1/5 — Won’t load *2026-07-27, version 3.6.1* It worked for a while but now it won’t load at all so I am missing communications from the club and team. ### 1/5 — Cant update fields *2026-06-28, version 3.6.1* Horrible app, you can update the fields and set up a new location update date an event changes the whole schedule due to weather. Horrible app of you cant use the mobile app to make changes on the spot ### 1/5 — Meant for club use not player/family friendly *2026-06-03, version 3.6.1* **newest gripe-my iPad shows a continuous notification, logged in and out, went through emails and chats more than once, deleting old emails or non-important emails, rotated iPad and did all the above again, finally deleted the app but was hoping a year later things would be working well, nope, same problem again, constant notification. Same texting issue, bounces around, small box, this is 100% for clubs NOT players and families**Been using this app since March. From a parent stand point it is a big nope from me. Constantly reloading, logged out, when I click ‘view all’ under the calendar it takes me back to day one…lots of scrolling and clicking around. I see why clubs use this, it’s a one stop shop for them, I get that. Messaging or chatting needs revamping, the box is small, once you type a sentence or two you have to scroll up to read it from the top, why can’t the box continue to enlarge as I type?? Seems really outdated. Then I can’t tell if people get the actual message unless they respond, after sending the message it looks like it didn’t send, I then have to shut down the app and reopen it to see if the message sent. I was my daughters team manager last season and that was so SO annoying. Put a thumbs up option for sent messages please and fix the box. I like that I can see the entire day, I see uniform color, time, field number, any notes typed in…that is sweet for sure! I like that I can filter the app to show JUST one schedule instead of 3 mixed together. In the end this app is glitchy and more work than other apps we have used. Clubs will love this app! FYI-playmetrics support staff is OUTSTANDING, many people had trouble creating accounts, I would have to defer them to the support link, everyone that used them had great things to say, I used them once and the issue was resolved fast. ### 1/5 — Frustrating notifications *2026-05-29, version 3.6.1* When you get several notifications and open the app to read all messages, the notifications still remain on the phone, so you need to manually clear them every time. Also, within the app, no matter if you read all chat conversations and all messages on the inbox, you always get a badge saying there are new messages. Finally, when opening a phone notification, it only opens the one message, if you close it, it closes the whole app ### 1/5 — Worst management software ever *2026-04-15, version 3.6.1* PlayMetrics looks polished, but the experience has been extremely unreliable. Funds continue to be collected while access to payouts is unclear or delayed—creating real risk for any organization managing payroll and operations. Customer support is essentially nonexistent. There’s no phone support, only email, and responses can take 48+ hours if you’re lucky. On top of that, we were assigned a random admin unfamiliar with our account, making even basic issues difficult to resolve. If your business depends on consistent cash flow and responsive support, this is not a platform you can rely on. ### 1/5 — TeamSnap is better *2026-03-29* No roster, no team chat horrible set up **Developer response:** Thank you for leaving a review. Please reach out to our support team at support@playmetrics.com with the details of what you are experiencing, so we can look into your difficulties better. ### 1/5 — Font size *2026-03-18, version 3.6.1* Can you please put the font back to normal. Stuff doesn’t even fit on the screen. ### 1/5 — TeamSnap is better *2026-02-15, version 3.5.3* This app consistently kicks you off on your phone and you need to log back in. Interface is not user-friendly. The chat feature Is clumsy and not quick to use. My team went from TeamSnap to this, and I wish we could go back to TeamSnap. This app needs major improvement in many areas. Please get better. ### 1/5 — Worst and worst with time *2025-12-07, version 3.5.3* Constants bugs, issues with sending messages, freeze screens. It was better before now it is going downhill… ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing!could not be any better! *2026-04-05, version 3.6.1* This is a great app!something you should totally check out. App has very modern settings!Thank you PlayMetrics. ### 5/5 — Good *2025-09-09* Good **Developer response:** Thank you for sharing your experience! If you ever have any questions, please reach out to support@playmetrics.com. ### 5/5 — Holy Game Changer *2025-09-09, version 3.5.3* This app has made my life a whole lot easier when it come to operating my volleyball club. Everything I need from reviewing payments to confirming schedules, and communicating the information our all directly on my phone. My parents love the ease of it, and best of all, this is the only app we use. ### 5/5 — Game Changing App *2025-09-09, version 3.5.3* Wow, I can do everything I need for my club directly on my phone, on the go. My parents find it easy to use and love not having to use multiple systems ### 5/5 — Absolutely the Best Sports Management App *2024-11-10* I have 3 kids, all play sports, I have tried out my fair share of sports management apps. I can say with confidence that PlayMetrics is hands down the best. I love that I can simply click the game location from the app, and after selecting my preferred driving directions app, get instant directions. On my iPhone, I was able to choose from Google Maps, Waze, or Apple Maps, which is super convenient. I also love that PlayMetrics offers me the option to sync my daughter’s soccer game and practice schedules with my Google Calendar. In just a few clicks, all the dates and times are there, making it super easy to stay organized. This sports management app has been a game changer in helping my family stay on top of our sports schedule. To whomever created this app, THANK YOU! **Developer response:** Thank you for sharing your feedback, Jenn! Glad to hear you're having a good experience using the mobile app. Thank you for using PlayMetrics! ### 5/5 — Yes *2024-10-13, version 3.1.0* Good ### 5/5 — Good app for teams *2024-06-20, version 2.5.0* It works well for communication and scheduling for multiple players and teams. ### 5/5 — Playmetrics is great! Easy to use! *2024-06-17, version 2.5.0* Really easy App to use. Everything is laid out for you! ### 5/5 — Would not change a thing! *2024-05-18, version 2.5.0* PlayMetrics is the best it sends you reminders and it can help you clarify with your team if some people don’t have iMessage. GET IT NOW! ### 5/5 — Good app *2023-01-07, version 2.3.7* Works well --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*