# Playo - Sports Community App — user reviews

> 45 indexed App Store user reviews of Playo by TechMash Solutions Private Limited, rated 4.50/5 from 138 ratings.

- Source: https://appshunter.io/ios/app/playo-sports-community-app/id1018786950/reviews
- App overview in markdown: https://appshunter.io/ios/app/playo-sports-community-app/id1018786950.md
- Rating breakdown: 5★ 106 · 4★ 19 · 3★ 1 · 2★ 5 · 1★ 7

## Newest reviews (15 of 45)

### 4/5 — Fake rating players ~ bad experience

*2026-05-07*

Many players are getting star ratings much more than there level of play since they mostly play with their friends. Maybe you need to track ratings if they usually play with same play-pals. For a new guy who wants to play at his level like advance ends up playing with amateur+ to intermediate level. Its frustrating to play with these fake rated players and their group.

**Developer response:** Hi Nitesh, thank you for sharing your feedback. We will certainly look into this. Please write to us at contact@playo.co, and we’ll be happy to assist you further.

### 4/5 — Request to add “no of hrs” filter

*2026-03-16*

Hello Playo developer, it looks very good on the filter options added to the app.. I would recommended also to have the “No of hours” filter option to filter for how much hour a player wanted to play for.. example- I always recommend to play more than  an hour. Also if it is an hour game, I would like to play where only 5 players are in.. Many host keep 6pm Ayers for 1hr game. It does not feel effective at least for me.. it would be appreciated if added “no of hours” filter.

**Developer response:** Thank you for your review. Enjoy playing & keep supporting us :) We will certainly look into the feedback you shared. If you have any other suggestions, you could write to us at contact@playo.co. We would love to hear from you!

### 2/5 — App is not loading

*2026-03-14, version 5.0.4*

After update uninstall and install it’s still not loading

### 3/5 — Useful App but Experiencing Frequent Loading and Error Issues

*2026-03-07*

The app and the idea behind it are very useful, but lately I’ve been facing a lot of loading issues. After the recent updates, it takes a very long time for pages to load, and the error page appears quite frequently.

I wish the app would stay simple and focus on working smoothly. Instead, it seems like more features are being added while the overall experience has become worse, even for basic and straightforward functions.

**Developer response:** Dear Lucky, apologies for the inconvenience caused. We are unable to find any support ticket regarding your query. Kindly raise a Help & Support ticket through the app, and we will surely assist you.

### 4/5 — it can be improved for hosts

*2026-02-23*

The option of rehost from old events not even carry forward te timings. the players who regularly hoat on daily basis, it’s a headache to fill all tye details. 

app should allow us to carry forward everything when we select rehost with only date should be asked. or do hosting with options such as repeated for complete week or complete month or only weekdays on same time. which will be good to have

**Developer response:** Dear Kishore, kindly update the app to the latest version 5.0.2 and relaunch it to rehost the games, as with the latest update, it will ask you to fill in the date and time. Regarding the bulk game hosting, we will surely look into this, as feedback has been taken. Please write us at contact@playo.co and we will surely assist you further,

### 2/5 — It’s always dilemmatic waiting

*2025-12-19*

Dear Kartik, while i am using playo since past 4 years now, on and off and really enjoying, thanks for that but here is my critique feedback. I am using playo just for booking badminton court, (that i could have done after once booking via playo and rest directly contacting manager of court). I believe the another thing i wanted to use playo was for peer to peer game/feedback. Back earlier i was having my group and use to just use playo for booking. No peer feedback/community needed, now after moving to different city with no group i am requesting people to let me in their game, sometimes dropping my own number also so i can pay immediately for their assurance not backing out at last moment but here is catch Nobody’s care’s to respond to query/game request, for me it’s deliemmatic waiting, whether person is gonna accept it. Even facebook has option to accept or reject it, but community here just keeps request on hanging for last minute and many a times even after crossing time limit. What’s the point of community app, if their is no clear yes or no for it, just call it sports center booking app, don’t sell it for community app then.
I hope something you will definitely workaround for betterment of this, either penalty or incentive or something else to solve it out.
- Another Product Manager

**Developer response:** Dear User, apologies for the inconvenience. We will surely look into the feedback shared by you. Feel free to write us at contact@playo.co and we will surely assist you further.

### 2/5 — Does not work

*2025-10-03*

Does not allow to schedule a game on the same day

**Developer response:** Hi, we are unable to fetch any ticket or mail from your end regarding the concern you're facing. Please write us at contact@playo.co so that we can check and assist you further.

### 3/5 — not intuitive to use.. most things difficult to find

*2025-08-23*

not intuitive to use.. most things difficult to find:
(1) When you click on a game that you have organized, and some player has already been accepted by you, it still doesn’t show the players part of your game.. it may be there somewhere but it is for sure not easy to find.. I haven’t been able to find it after spending 5mins in the app and trying all possible ways I could think off
(2) now after playing with the player, struggling to find how to rate the player etc
(3) if you create multiple games to play on different dates, the app only shows one game, other games even though it says created successfully, are NOT visible.. crazy

**Developer response:** Dear Tim, regarding point (1), we request that you kindly connect with us at contact@playo.co using your registered credentials so that we can assist you further. Regarding point (2), once an activity or game is completed, it moves to the Past section of your calendar. You can select the respective activity, and on the activity page, you will find the “Rate Players” option. Please note that ratings can be submitted within a 7-day window after the activity.

### 3/5 — not intuitive to use.. most things difficult to find

*2025-08-15*

not intuitive to use.. most things difficult to find:
(1) When you click on a game that you have organized, and some player has already been accepted by you, it still doesn’t show the players part of your game.. it may be there somewhere but it is for sure not easy to find.. I haven’t been able to find it after spending 5mins in the app and trying all possible ways I could think off
(2) now after playing with the player, struggling to find how to rate the player etc

**Developer response:** Dear Tim, regarding point (1), we request that you kindly connect with us at contact@playo.co using your registered credentials so that we can assist you further. Regarding point (2), once an activity or game is completed, it moves to the Past section of your calendar. You can select the respective activity, and on the activity page, you will find the “Rate Players” option. Please note that ratings can be submitted within a 7-day window after the activity.

### 4/5 — Need to push the - Rate players prompt

*2025-07-21*

Many times after games, the option to rate players does not show up, or it is difficult to find. So many good players will be hardstuck in the same level for a longer time. There has to be a way in which it shows up in front- when you open the app. 
It will highly improve the quality of games and user experience.

**Developer response:** Dear User, after your game is completed, a notification is sent under the Alerts tab, prompting you to rate your PlayPals. We kindly request you to check the Alerts section for the same. If you have any further queries or need assistance, please feel free to reach out to us at contact@playo.co, and we’ll be happy to assist you.

### 3/5 — App not opening

*2025-04-28, version 4.6.2*

Even after several loading and unloading this app is not at all opening past 3-4 days

### 2/5 — Can’t Open App Anymore

*2025-04-25*

With the new update, I can’t open the app and it keeps bugging

**Developer response:** Dear User, we sincerely apologize for the inconvenience caused. We have fixed the issue with the latest app version, i.e., 4.6.3 or 274. Kindly update the app and then try relaunching it. Feel free to let us know if you have any queries by writing to us at contact@playo.co, and we will surely assist you further.

### 2/5 — Once you add money to their wallet consider it is gone.

*2025-03-26*

1. You can only book with the money that you added to wallet. If you need to withdraw, app won’t allow.
2. App has payment issues most of the time if anyone wants to join your game.
3. Apps viewing optimisation is very bad. For example, if you want to reply to a query on your game, you can’t scroll. Without seeing what you are typing you have to answer. 
4. I used to suggest this app to all my friends. But not anymore. 
It’s better directly call Academy/court and book it from them.

**Developer response:** Dear Vamsy, apologies for the inconvenience caused to you. Regarding the Playo credits, we have mentioned in our terms and conditions that the Playo credits cannot be transferred to the bank account as it is against the company policy. You can utilize it for venue booking or join hosted pay and join activities from the app as Playo credits have no expiry date. 

Our support executive spoke to you regarding the app error you're facing and as per your update currently, with the latest app version it has been fixed. In the future, if you have any queries you can share the details with us at contact@playo.co and we will surely check and assist you.

### 3/5 — Need some fixes

*2024-10-03*

I have been using Playo since long and honestly I am loving it. I have joined many of badminton activities till now which is helping to play with new players nearby. But right I am giving 3 star as I see below issues with the app and expecting team to work on it and surely I will come back and give 5 star if it got fixed. - many people are posting fake activities and also there are are many people who are posting activities are basically the receptionist or care taker at courts. So they are making money out of this and all my nearby activity section is flooded with same activities from a particular people , and this is really pathetic that every time when I go to see some activities, there are only same activities at top from same people which makes difficult to find other genuine games . I suggest there should be a spam or block/ unblock option should be available so if a block a particular person then I will not see any of activity from that person. Second issue about the app lag which I think many people are highlighting and hope team is working on this. Otherwise I love the app and I want to give 5 star but will wait for this fix. Thanks

### 3/5 — Major Quality Control Issues

*2024-05-27*

I have been a user since pre covid days when the app had just launched. I have seen the app transform from one of the most useful ones to one of the most buggy and ad riddled apps out there. For last couple of years the focus has primarily has been on selling ads to the users in form of brand collaboration, discount and health insurance. Focus on sports and community has more or less gone. They have been rolling out random UI changes without any proper testing done. I have given them countless essential user feedback which has never been worked on. App has been going down a lot in the last 3 - 4 weeks which has urged me into writing this review. As an avid sports fan I really want this app to succeed but the leadership’s priorities are misguided and setting a path for failure.

**Developer response:** Dear User, we are constantly working to make the user experience better. Please help us know your ideas on sports and community. Plaese write to us at contact@playo.co

## Most critical reviews (10 lowest-rated)

### 1/5 — Failure to setup Account

*2026-02-26, version 5.0.2*

I don’t understand why the app doesn’t allow you to create games when you have already logged into the account using your email address. The app keeps prompting to enter the phone number for OTP. Even after entering the phone number it doesn’t send an OTP. The app should allow users to use email or phone number to get login completed. The developers need to fix this issue.

### 1/5 — Terrible UX

*2026-02-21*

The latest update was terrible and it is frustrating to find games with all the filters on top. Please roll back to the previous layout and keep it simple.

Also please adjust the skill filter. It is kind of hard to find games when there is a long list of games. The problem is most of the hosts set the level open till the highest level. If I want to play with advance players only, the skill filter doesn’t help as it includes these games as well. If I select the skill levels as advanced and professional, I am expecting the filter to exclude the games with beginner, amateur and intermediate levels. Right now I have to scroll through this long list to find a game.

**Developer response:** Dear Kunnummel, thank you for sharing the suggestion, and we will surely look into this. However, currently, if the host has not set any specific required skill set, the activity will reflect the host's skill set so that players can also rely on it and make a decision to join the game. If you have any further queries, please write us at contact@playo.co and we will surely assist you.

### 1/5 — Can’t get started

*2026-02-18, version 5.0.1*

Tried with my Apple ID but didn’t allow me in, then with my email address and no joy. Such a shame as it looks like a great app! If it works!!!!

### 1/5 — OTP not working

*2025-12-15, version 4.8.2*

Not sending me the OTP and therefore not letting me book anything.

### 1/5 — Impossible to sign up

*2025-09-07, version 4.7.2*

Keeps saying ‘maximum limit reached’ both for phone and email sign up

### 1/5 — App and watsapp

*2025-02-21, version 4.5.4*

Very hard to start with the app

Number given by developer is not working on watsapp

### 1/5 — So hard to get started

*2024-07-02, version 4.3.8*

Signing up is so hard. Phone number sign up doesn’t work as I did not receive otp. Singing up using Apple ID/google account - the proceed button doesn’t work on the ‘confirm your details’ page!

### 1/5 — My message section doesnt work!

*2023-10-07*

The app is filled with bug!

**Developer response:** To check this issue we would require your registered mobile no./email ID. Please write to us at contact@playo.co or call us at 8095514666 and we will look into this.

### 1/5 — Bad Discounts on Monthly and Yearly Payments 5%

*2023-09-01*

Had a word with Playo Executive for around 2 Weeks and first he quoted 10% Discount surely you will get that, I will see if I can get more, executive said. After requesting link for payment as it is not an feature on their application for bulk booking, executive said you will get Discount of 5% on Monthly booking. Conversation was not happening on application but on WhatsApp, and payment was to be made from a link and not from application as well. This is to divert money which is to be given to Apple App Store, Apple please make a note of this. No response on ticket and executive is directly calling without prior permission as well.

**Developer response:** Dear Kaushik, Please help us with your registered details, as we never ask for payments via whatsapp. Please write to us at contact@playo.co or call us at 7004130955, so that we can look into this issue and assist you.

### 1/5 — App not working

*2023-06-30, version 4.0.2*

Hello team , the app is not. Working at the moment . It says there is a network issues . I tried to login but there’s no response in the app . Hope you fix this issue.

## Most praised reviews (10 highest-rated)

### 5/5 — Feature Request : Payment tracker

*2026-03-19*

Love the app. Minor bugs here and there are always expected not that I have come across any in the new updates. My request is that if you guys could add a paid or not tracker for the hosts to keep track of who's paid. 
1) Manually tick player if they've paid
2) If feasible add a paid ($) button or something of sorts in the game discussion chat which also updates the host's payment tracker. 

Keep up the good work team !

**Developer response:** Thank you for your review. Enjoy playing & keep supporting us :)
Regarding your expenses settlement, the host and each player can mark themselves paid on the expenses section of the particular activity page. The payment logs are maintained on the same page for the host to track them. You could write to us at contact@playo.co with your contact details, and we will arrange a callback for you.

### 5/5 — Playo the great booking app

*2025-10-24*

Playo is a really convenient app for sports lovers who want to book turfs, courts, or join local games easily. The interface is clean and user-friendly, and it’s great that you can find players or organize matches nearby without much hassle.

Payment and booking confirmations are usually smooth, and most venues listed are reliable. The in-app chat and team management features make coordinating games easier too.

However, sometimes a few venues cancel or change timings at the last minute, and customer support responses can be a bit slow. Also, certain areas still have limited venue options.

Overall, Playo is one of the best platforms for sports enthusiasts looking to stay active, find games, and meet new players — especially useful for football, badminton, and cricket bookings

**Developer response:** Thank you for your review. Enjoy playing & keep supporting us :) If you have any feedback or suggestions, you could write to us at contact@playo.co. We would love to hear from you!

### 5/5 — Great App with One Frustrating Flaw

*2025-04-20*

Playo is a great app if you’re looking to find games and connect with other players. The overall experience is really smooth, and it’s been super helpful for staying active and meeting people who enjoy the same sports. The only downside I’ve faced is that some players tend to cancel at the last moment—sometimes just an hour or two before the game—which can mess things up for everyone else. It would be great if the app had a feature that either prevents such last-minute cancellations or restricts players from dropping out within a certain time window.

**Developer response:** Dear Rajat, thank you for your review. Enjoy playing sports & keep supporting us :) 

Regarding revoking the participation from a game, please be informed that from a regular activity, the players can revoke or retire 30 minutes before the slot start time, and from a pay and join activity, two hours before the slot start time, the players can revoke or retire. We appreciate your feedback and will certainly take it into consideration for future improvements.

If you have any feedback or suggestions, please contact us at contact@playo.co. We would love to hear from you!

### 5/5 — Playo CREDITS

*2024-09-12*

The credits are of no use except for the fact that it can be used to book venues via the app. Individuals hosting badminton games include the cost of shuttle in the price, with no way of using them (CREDITS) when shuttles have to be restocked. Suggestion would be to clear the credits out on a regular basis or at the discretion of the account holder. Believe me people whine a lot when they host and players don't show up, the only way to overcome that is by “Pay&Join”, which lacks the option to redeem the points.

Otherwise the app is fantastic ❤️

**Developer response:** Hello, Thank you for the encouraging words. This drives us to deliver better experience each time. We have noted your  feedback and will work on making credit section more user friendly. For any assistance in future, feel free to contact us.

### 5/5 — Location Issue

*2024-02-02*

Hello. App looks cool, can’t get my location set though. Get the same error message every time.

**Developer response:** Dear User,
Please help us with your location and the error message. Write to us at contact@playo.co and our team will assist you immidiately.

### 5/5 — One of the best apps in the recent times

*2022-05-16*

The way Playo has made Sports more accessible to enthusiasts (specially Badminton) is commendable. It has brought people interested in sports closer, built communities and has helped them in improving their skills by making it possible for them to play with good players. Of course, the general fitness levels have gone up and stress levels have gone down.
Some usability aspects may be improved (eg: sport specific filters), but once you find your way, this app becomes super simplistic.

**Developer response:** Hi, we are really glad that you found our app useful & have been playing your favourite sport regularly. We hope you play many more matches & meet many Playpals in future. Keep playing! :)

### 5/5 — Nice app

*2020-08-23*

I been using this from 2 years. Very easy and useful to connect others.
Playo keep it up.

**Developer response:** Hello,  Thanks for the 5 star rating. If you have any feedback or suggestions, please write to us at contact@playo.co. We would love to hear from you!

### 5/5 — Best App for sporting

*2020-02-05*

Bookings made easier and lot quicker I have been using this from years now and the service provided by Playo team is excellent.
Even though had some issues with bookings and cancellations the Playo team response to any queries is very quick any issues raised by me has been resolved in couple of hours so far.
Thanks for making the game easier..
Keep up the great work..

**Developer response:** Hi, thanks for your support all along. We will keep working to provide a good user experience. You can follow us on Facebook, Instagram and Twitter to get the latest information.

### 5/5 — Issue with booking

*2019-08-14*

Hi Playo team,

Me and my friends are facing issue with playo app frim last couple of weeks wherein the app is not allowing us to do any bookings. It asks us to edit the profile but a while entering the mobile number it shows that account already exist and doesnt allow us to do any bookings. Please help us fixing this issue immediately as we are regular users of Playo and unable to book good deals gor us. Appreciate your urgent assistance on this. 
Regards, 
Nidheesh Pillai

**Developer response:** Dear Nidheesh,
Our team is looking into the issue.

### 5/5 — Excellent

*2017-07-03, version 2.6.4*

Very Good App for all the Playos'

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
