# PlayOJO Real Money Casino — user reviews

> 223 indexed App Store user reviews of PlayOJO Real Money Casino by Skill On Net Ltd, rated 3.96/5 from 3,868 ratings.

- Source: https://appshunter.io/ios/app/playojo-real-money-casino/id1202888212/reviews
- App overview in markdown: https://appshunter.io/ios/app/playojo-real-money-casino/id1202888212.md
- Rating breakdown: 5★ 2,454 · 4★ 313 · 3★ 240 · 2★ 152 · 1★ 693

## Newest reviews (18 of 223)

### 3/5 — Good if it doesn't crash.

*2026-08-23, version 7.5*

Been looking for a decent online casino for slots. I like the look of this as it is very bright and colourful. The display is also very clear with a large enough font for my iPhone Mini.

Down side is playing for the first time it crashed and this really not a good start when real money is involved. Decided to give it a miss and cash out. This gave the next red flag when they asked for personal bank details, like account number and sort code, really not what you want from a random App. Saying they need it in case your bank refuses the withdrawal they send you. Never heard of this on any of the other Casino Apps i have tried.

Big no for me, sorry. That last point just feels really sketchy.

Hope they can fix these issues for the future as would have been a 4 star.

### 1/5 — So bad

*2026-08-08, version 7.4*

Would give zero stars if possible. Every bonus round or scatter crashes and goes into a loading screen forever so have to close and reopen app every single time! Updated app and no different either so so bad

### 1/5 — Worst app Iv ever played frauds

*2026-08-07, version 7.4*

Absolutely worst app .. freezes all the time Iv been playing for years and have never won anything really… take take take… worst casino Iv ever played

### 1/5 — Do Not Trust

*2026-08-06, version 7.4*

Let me deposit my money with no id verification however when I went to withdraw money it asked for ID then would not respond to my multiple attempts to show my id

### 1/5 — Website and app don’t work.

*2026-08-06, version 7.4*

Website will not even load after I log on. I downloaded the app and it is also horrible. Constantly crashing. Couldn’t even get through the few free spins they gave me. Dozens of better option out there.

### 2/5 — Fausse publicité

*2026-08-05, version 7.4*

La publicité dit que si tu es québécois tu peux jouer mais dès qu’il m’a été demandé mon adresse il y avait une erreur. La compagnie a communiqué avec moi mais le problème n’est pas réglé meme avec le lien qu’ils m’ont envoyé.

### 1/5 — Worst app I’ve tried

*2026-08-04, version 7.4*

Stay away from this app. I have no clue how they got their overall rating, but it is a complete money grabbing scam. I was not allowed to withdraw the money I had deposited, reached out 5 seperate times for help and each time was either ignored or told to wait whilst the situation is escalated. Nothing ever came of my withdrawal issues, seems like the company won’t let you withdraw your money until you spend it back on their games. It is impossible to win, it’s a downhill slope that will only end in the app gradually draining whatever money you deposit.

### 1/5 — Not counting leaderboard points!

*2026-08-04, version 7.4*

I’ve been opted in to a rulette mission that supposed to count points depending on how much your stake is, however after playing with a lot of money I don’t ended up on 0 point. It can be a system problem, I get it. The main problem is that I spoke to their help chat, provided everything they asked and they told me someone will be in contact from the team that deals with this. Nothing. No one reached out at all for days. So I wrote an email to them, and again nothing. Still haven’t heard anything from them at all. Very very bad customer service.

### 1/5 — Terrible

*2026-08-03, version 7.4*

I wish I could rate this 0 stars. I have been back and forth with the OJO staff regarding my funding evidence and any other documentation. I was approved and tried to withdraw my money but was told I couldn’t. I then emailed the team asking if there was more documentation needed and was ignored a total of three times. Staff have terrible communication skills. App is terrible.

### 1/5 — Customer Service Not Good

*2026-08-02, version 7.4*

Played on the site for well over a year.  Lost my option for withdrawal through Interac which is how I would deposit.  After talking to customer service it was reinstated only to be removed as an option a short time later.  The only option left available for withdrawal was then a wire transfer.  Tried multiple times with different and agents and multiple escalations only to be told it couldn’t be fixed. Takes sometimes 5 DAYS to get funds.  Ridiculous turn around time.  Used to get money within hour sometimes less.  Play mostly on a difference app now and I get money within 10 minutes.

### 1/5 — Customer support 😡

*2026-08-02, version 7.4*

Customer support is shocking been waiting forever happy to take my money the. Restrict my account and not even allow me to take my money back with no response from customer support insane 🙃

### 1/5 — disgusting

*2026-07-31, version 7.4*

What a absolute waste of time put a deposit in then the screen goes blank when you go back to the lobby this is the worst site ever only joined today had to keep going back and refreshing it managed to spend my deposit witch on deposited 3 times £150 doesn’t even pay out not surprised though if they treat customers like this they wouldn’t have any hence that’s why it doesn’t pay out this site is advertised on the tv as well this needs sorting asap  but I can see on other reviews going back a couple of months it clearly hasn’t been sorted

### 1/5 — PlayOJO review app

*2026-07-30, version 7.4*

App may look appealing! But I recommend installing the «Fruit Fridgе» online сasino app — it has tons of slots and everyоne gets a bonus on their first dеpоsit. I’ve alrеady withdrawn £912... This casino Playojo needs noticeable improvement before I would recommend it. The design and concept are promising, yet technical issues appear too often. Between lagging games, delayed withdrawals and slow support responses, it becomes difficult to trust. Overall, I have mixed impressions.

### 1/5 — Bad

*2026-07-29, version 7.4*

Crashes/restarts 24/7 and has the worst RTP then any other casino I’ve every played in my whole life, I refuse to believe there isn’t manipulation going on here I’ve never seen as many dry rolls before, you could genuinely deposit like 100£ and not get a single spin that is profitable every spin pays less then spin amount

### 1/5 — advertisement everywhere

*2026-07-26, version 7.4*

It’s the first time I see an advertisement more than 240 seconds. when you see this type of game advertising everywhere and all the time. You don’t even need to try or play it. Because it’s either a scam or a very boring game. STOP scamming people.

### 1/5 — Spin 20,000 times for 50x that’s this sites scam this is illegal not gambling pure theft every week

*2026-07-25, version 7.4*

This I serious becoming a joke now thousands of spins on certain slots without bonuses this is dodgy you guys are not legit and I’m reporting this now to the gambling fraud department cause I know this is not right my rtp is now in the 70s I think I have a court case against these add my discord if you have proof there doing the same anerkithefallen add me ( these guys are fkt cause I have data from several people been clearly scammed some family members of mine also been scammed taking this to the fraud team for sure my account is the worst out of all iv seen still if you where legit id praise you but almost 2 years here had one win na ay on lol just another day 5 scatter big bass 1000 bonus 20 spins not even second stage paid 25x sites an absolute scam i dont spin tens of thousands of times for bonuses to constantly pay prance you broke bums

### 1/5 — Not worth the effort

*2026-07-24, version 7.4*

It’s ludicrous the amount of hoops you have to jump through to withdraw any money.  Document uploads, third party apps gaining access to bank accounts, upload photos of debit/credit cards, and the buggy interface still makes withdrawing impossible.

Using their help features results in the AI BOT chat not working, and the link to support email not working either.

Absolutely not worth the hassle when so many casino apps make deposit and withdrawals a one-touch, simple procedure.

### 1/5 — Le jeux

*2026-07-21, version 7.3*

Je ne conseille à personne parce que ses du vrai vole sa dit drop to win et a place tu perd tout sa fait plusieurs fois que je dépose et j’ai rien gagner perder pas votre argent ici !

## Most critical reviews (10 lowest-rated)

### 1/5 — 👎👎👎👎👎👎

*2026-08-24, version 7.5*

👎👎👎👎👎👎👎

### 1/5 — Worst casino game

*2026-08-23, version 7.5*

Don’t even bother downloading if you think it’s same as FanDuel or draft kings.

### 1/5 — Can’t even do a 10% free spin offer correctly

*2026-08-22, version 7.5*

‘Deposit £100 through this link and get 100 free spins’ - text received, did exactly that but nothing has been credited and after sending off a complaint, still awaiting a response from their team days later, never had this bad of an offer take so long from any other website, pathetic.

### 1/5 — I put $10 in for free spins

*2026-08-19, version 7.4*

So a few days ago I put my last $10 in PlayOJO and when i tried to withdraw my money it kept declining. I’ve tried a million times I’ve tried wire transfer but nothing. Do not put money in you won’t get it back.

### 1/5 — What a joke !

*2026-08-19, version 7.4*

Worst site for casino . When you finally get a bonus after spending £60 quid you win £4 . Deleted app .

### 1/5 — Worst casino ever

*2026-08-14, version 7.4*

Horrible UI and delay withdrawals forever.

### 1/5 — Scam in Alberta

*2026-08-12, version 7.4*

I’ve already contacted the Alberta liquor and gaming commission to report the scam site. They take your deposit, no problem, but when you have winnings and want to get paid out, then they make you jump through hoops, and never verify you and will not pay you your money. First, they say you need to upload the Bank or credit card you used to deposit money, that’s a major red flag - No other online casino does that. Then once you do do that they ask you to upload a “document,” they don’t specify what document they want, you’re just supposed to guess. Google helped me out and let me know they needed my ID so I uploaded that. After that, they needed another “document,” again not advising what document they need. Google says this is proof of where your money came from. I have tried uploading my bank statement to show that I have a job that deposits onto my account, and then uploaded my employment paystub, but neither of these were sufficient, it keeps declining it. I emailed them, but they have not responded. I followed up with them, but they again have not responded. The online chat is just a bot that is completely useless. They’re thieves.

### 1/5 — Don’t trust them

*2026-08-11, version 7.4*

A clunky app and a company that seems shady. After putting money in to work towards a bonus- it turns out the my account was put on a “promotions lock” making me ineligible for rewards. I asked why and have been told no reason. This goes against gambling commission and looking to take this up with them. They have claimed an email was sent but I have not received anything on the date they state. There are much better gaming apps out there so feel like i need to cut my losses with these, close my account and leave a review to hopefully prevent others doing the same…

### 1/5 — Rude and complicated

*2026-08-10, version 7.4*

They take your money without any issues or verification but when you want to withdraw they have every excuse not to give your money back and blame it on the law. Lol the help “specialists” will accuse you of having a gambling problem and send you emails about irresponsible gambling help.. send links for gambling help.. everything except help you get your verification settled and your money withdrawn. They are “legal” but they definitely find loopholes in the regulations to be able to scam you out of your money. DO NO RECOMMEND ONE BIT.

### 1/5 — Scammers and review deleters

*2026-08-08, version 7.4*

Play hundreds every week for over a year never won anything had one win of 200 pound once I play every week sites biggest scam ever support closes chat on you for telling them there a scam I’ll just go to the papers with my data soon cause I know Ojo the numbers ain’t adding up rtp on slots ain’t right slots iv played every week for a year some still haven’t even hit 3 scatter bonuses let alone 4 keep on scamming me others out there who feel the same ring Wolverhampton express and star if hundred share our data if yours is like mine we can prove these guys ain’t legit

## Most praised reviews (10 highest-rated)

### 5/5 — Legit!

*2026-07-31, version 7.4*

PLAY, THEY WILL  LET YOU WITHDRAW.

### 5/5 — Amazing

*2026-07-30, version 7.4*

Was very easy

### 5/5 — Cool so far

*2026-06-22, version 7.1*

Just joined got few company’s just giving it a try win with 50 free spins so far

### 5/5 — Absolute belter

*2026-06-05, version 7.1*

Absolute minter of an app, only deposited about £50-100 won £630 with first 10 £1 spins came in bank instantly r lass did same won 400 odd quid 👏🏻

### 5/5 — Review

*2026-05-06*

Join game. If you want to play at the bеst online casino, install " GlуphsQuest" app, verу many slots and evеryоne a first depоsit bonus, withdrew alreadу £2722… as for playojo Recently The playing experience has got a lot worse. A third to half of my games crash on the 2nd or final spin. Forcing you to log out and login back again. You cannot restart the game. On tournaments I have played consistently between 200 and and 1000 spins daily and not even got 1 free spins bonus. I have raised multiple support tickets with no resolution. Even losing a top spot in a tournament because the tournament wouldn't update my rank. I have never got any refund or free spins to compensate for the games and money lost which has been happening for months. I'm sorry to say I cannot recommend PlayOJO anymore as it used to be great and now just takes your money and gives you a very poor playing experience.

Update. Tournament leaderboard haven't updated. I have played today. I would have won £50 in one tournament but the games I played didn't register on the leaderboard. Deposited E30 and none of the games have registered in the tournaments. Support has not helped and even implied I was lying. Even though I showed screenshots of deposits being made, gameplay and leaderboard not updating. This is the 2nd time I have lost winnings in weekend tournaments. I have games to play even now and they are not showing in the leaderboards. I have lost trust in this casino. They don't believe you and try and say it's your fault. Avoid. I have lost money again through no fault of my own.

**Developer response:** Hi OJOer!
Thanks for leaving feedback and we will certainly pass on your comments to our development team.
It looks like the spins were from our Reel Spinoffs which are slot tournaments where you receive spins on a selected game. Any wins from those spins are x 100 to convert into points to place you on the ranking of the leaderboard and we would be happy to check which tournaments you had an issue with.
If you finish in a prize pool position, then you're a winner and receive an email letting you know the prize as this can be from a number of gifts, can you please check your emails.
You did mention that you have provide some info to our Crew to investigate. To check all game play can take some time as we want to be 100% transparent and this can take time, we appreciate your co-operation.
Of course we respect your decision going forward and if you are disatisifed with any of the results then please following our complaints procedure found in our terms and conditions.
If you would like further assistance please don't hesitate to reach out.

### 5/5 — Amazing

*2026-04-09, version 6.8*

Would be better if I didn’t have to deposit money before my free spins. I like to feel the app out first before I add money

### 5/5 — Kimberley Vivian

*2026-03-14, version 6.6*

Kimberley Vivian

### 5/5 — All my games are staying open

*2022-10-23*

It used to be so good but now every time I play a game at a certain point( usually if I am winning) I get bumped out of the game and when I try to go back in it just keeps on searching but if I go to another game it will let me play it. The games I am playing remains open because I can’t get in to close the and I can’t play them anymore. I have sent several emails to support but nobody is getting back to me. I give up and probably try some other casino

**Developer response:** Hey OJOer, sorry to hear this. Please get in touch via Live chat, Facebook or twitter to help get this resolved for you and close any open sessions you may have to avoid this happening again.

### 5/5 — Fantastic Casino!

*2020-06-08*

Hey guys. I just wanted to clear up a few ‘misconceptions’ about PlayOJO. I found PlayOJO to have a wide range of games to play on, which is fantastic. I have seen hundreds of critical reviews against PlayOJO, however I simply do not seem to know why. Yes, when it does come to withdrawing money from PlayOJO, you do have to submit documents. It’s not hard to submit documents at all. Just simply submit exactly what they are looking for and you’ll have no trouble at all and your documents will be get approved within a day or so. If you don’t upload exactly what they want then you may have some trouble. 

My documents were approved within 12 hours, and then I was allowed to withdraw my funds - around about £2,700 in winnings. My withdrawal was pending, yes. But not for long at all, maybe around about 1 day my withdrawal was pending for. After this, it had been approved and I was told that within 2-5 days I would receive my money to my bank. And it’s currently only been around 24 hours since my withdrawal was approved and I have already received my money. 

There has been a lot of critical reviews against PlayOJO which I think is totally unfair. Do what they tell you to do and you’ll have no problems whatsoever. And NO, this is not a ‘fake review’ that a lot of people are suggesting PlayOJO are writing. 

I was very weary about seeing all the negative reviews and wasn’t sure if I would get my money. However, I was wrong. PlayOJO have been great to me and I certainly would be more than happy to use their products/services again. 

Thanks PlayOJO!

### 5/5 — Best site ever!!!

*2018-04-07*

I’ve been a member on this site for a while now but never really played much until last week. I deposited £10 and won £4000 on doctor love slots. I wasn’t even playing at a high stake! To top it off I then got an email saying as I had reached a certain level they were treating me to a weekend away. There’s no wagering requirements and loads of bonus’s including free spins etc. Not forgetting you earn free money just for playing. The website is fun and little quotes come up when you log in, it’s easy to navigate and the support team are really friendly. I have played on various sites but never had this kind of customer loyalty. Withdrawal is quick and easy and you can deposit with various payment methods from as little as £10. 
Danisimp1

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
