# PlayStation App — user reviews > 2,587 indexed App Store user reviews of PlayStation App by PlayStation Mobile Inc., rated 4.20/5 from 91,016 ratings. - Source: https://appshunter.io/ios/app/playstation-app/id410896080/reviews - App overview in markdown: https://appshunter.io/ios/app/playstation-app/id410896080.md - Rating breakdown: 5★ 65,165 · 4★ 8,076 · 3★ 3,267 · 2★ 2,318 · 1★ 12,190 ## What do users think of PlayStation App? Overall sentiment: neutral **Pros** - 🚀 Seamless experience - 👍 Intuitive and well-designed - 👍 Easy access to profile, friends, and game library - 👍 Ability to view notifications, send messages, and control console remotely - 🛒 Convenient in-app purchases synced to console - 🎮 Second-screen functionality for compatible games **Cons** - 🤔 Cluttered navigation when switching between sections - 🐛 Occasional lags when syncing with console - 🔔 Inconsistent and slow notification system **Commonly reported bugs** - Closing storage section on console has unresponsive button - Inconsistent game download tracking and management - Frequent crashes and loading issues - Unreliable party chat and audio quality - Authentication issues and login problems - Notifications not working as expected **Most requested features** - Ability to delete purchased games from account - Option to fully delete games from platforms/consoles - Improved customer support and responsiveness - Capture gallery integration to access and share screenshots/videos - Wishlist feature for the store - Ability to sort trophies by rarity/date earned - Option to follow other players - Landscape mode support for iPad ## Newest reviews (16 of 2,587) ### 1/5 — Won’t let me sign in *2026-08-23, version 26.8.0* I have two accounts and I can’t sign into them and I’m using the right email and password and it says that their wrong then I tried to make an account and it won’t let me and I got banned on my main account for a dumb reason even though other people was doing the same thing one star ### 1/5 — Lousy *2026-08-23, version 26.8.0* Does not work. Cant login ### 3/5 — Great, but really not that great *2026-08-22, version 26.8.0* I have mixed feelings about the Ps app. I think it hits everything just right for what its supposed to do. Like messaging friends when your away from your console or downloading games when away from your console. The only BIG thing i think is a major problem is the fact that it always signs you out for no reason. ### 3/5 — Ps app *2026-08-22, version 26.8.0* Good and reliable but stopped letting me join parties for some reason ### 1/5 — Horrible console moderation *2026-08-21, version 26.8.0* I got banned for reporting someone who said they were gonna grape my dog and baby sister✌️🫩🥀🥀🥀🥀🥀🥀🥀🥀🥀🥀🥀🥀🥀 ### 1/5 — No disk *2026-08-19, version 26.7.0* No buy ### 1/5 — Party Chat *2026-08-19, version 26.7.0* I’m not feeling how ya’ll taking away physical games but also, when i join parties on the app, the mic quality is horrible. People usually can barely hear the people who joins on their phones. & then the background noise be so loud. ### 3/5 — Physical games *2026-08-18, version 26.7.0* Please ### 1/5 — Please fix this *2026-08-18, version 26.7.0* This is not about the PlayStation app I was gonna say for some reason it always happens to me while I’m playing my PS5I’m playing with my favorite games. It doesn’t give me no heat warning it just turns off the PlayStation completely. I’ll like it to give me a heat warning so I could turn it off and play it later, but it doesn’t. ### 1/5 — This brand is bad *2026-08-18, version 26.7.0* Won’t let me login with my password and instead trying to make me put a passkey I don’t have. ### 2/5 — ps *2026-08-18, version 26.7.0* i love the ps app but recently it’s been giving me trouble by not letting me have my own pfp from my photo gallery it keeps on saying “ an error has occurred “ ### 1/5 — Trash capture process *2026-08-17, version 26.7.0* You all need to add an option to stop uploads on the actual app. I’m so tired of clips I actually need not ever uploading because my backup ones from days ago never uploaded. It’s ridiculous and I don’t want to hear nothing about it being my internet because I have 0 issues uploading ANYTHING else. I have 1gig fiber optics so my internet is more than suffice. ### 1/5 — Fix uploading clips to the app *2026-08-17, version 26.7.0* After I finish uploading a clip it's a 50/50 chance it either uploads normally or just gets stuck on the loading animation as if it's still uploading. This is extremely frustrating especially when I recreate the clip over and over and it keeps happening for no apparent reason. Fix it now. ### 1/5 — Let me own my games *2026-08-17, version 26.7.0* And maybe the pirate hat won’t look so tempting ### 2/5 — App won’t load , crashes, *2026-08-17, version 26.7.0* Can anyone help me , the app won’t load , I have an IOS device ### 4/5 — Fix Issue *2026-08-17, version 26.7.0* It should NOT be taking 13 hours to upload a single clip, YouTube is my job, and I can’t use the content to help upload videos, you need more than 1 update every few months just to get nothing out of it, I love Sony, love every product, but this is so annoying and frustrating when it’s been like this for 2 months on all platforms, for the love of god stop sitting around and do something ## Most critical reviews (10 lowest-rated) ### 1/5 — 😠🥲 *2026-08-25, version 26.8.0* No to digital games yes to physical disc games ### 1/5 — Corporate greed *2026-08-25, version 26.8.0* KEEP PHYSICAL MEDIA ALIVE. PHYSICAL MEDIA IS IMPORTANT. ### 1/5 — No physical no buy *2026-08-24, version 26.8.0* This greedy company is toast. The only reason I still bought playstation games was because of physical discs and collectibles. Not even digital only Epic store with free games could topple Steam. Who does Sony think they are? ### 1/5 — Do better *2026-08-24, version 26.8.0* Greed has consumed you. ### 1/5 — If i could give it 0 stars i would. *2026-08-24, version 26.8.0* THE worst app on the entire app store. This app alone is making me consider buying an Xbox. honestly, if you have a choice, avoid PS at all costs until they fix this app. Why am i not allowed to log into my OWN account with my OWN password? why must i HAVE to use a passkey, and when that doesn’t work, im locked out of my own account? Sony are THE worst app creators, and software producers on this planet, shame on all of you. I havent used an Xbox since the 360 and i can still say that is absolutely clear of this BS. Horrible devilish app. ### 1/5 — Adiós playstation *2026-08-24, version 26.8.0* Te odio Sony cambiarme a pc fue lo mejor que he hecho ### 1/5 — No more physical copies after 2028 *2026-08-24, version 26.8.0* Lost one loyal customer after greedy company changes ### 1/5 — Thieves *2026-08-23, version 26.8.0* Do not trust them with your money ### 1/5 — Value dropped *2026-08-23, version 26.8.0* Discs are going away, so is the value in the app. ### 1/5 — Uninstalling *2026-08-23, version 26.8.0* As loyal as I’ve been to PlayStation, their insistence on switching to digital only shows a disrespect for their client base that I can’t tolerate. I was looking forward to playing Kingdom Hearts 4 on my preferred system, but unless they reverse their decision it seems like I’ll have to get a Switch 2 before then. ## Most praised reviews (10 highest-rated) ### 5/5 — AMAZING *2026-08-25, version 26.8.0* Does it not say in the title it’s amazing ### 5/5 — I love product! *2026-08-22, version 26.8.0* Trash company ### 5/5 — It’s fun *2026-08-22, version 26.8.0* I love ps5 and like to see if my friends are online so we can play ### 5/5 — Love it *2026-08-20, version 26.8.0* Love it ### 5/5 — Need trophy sorting *2026-08-15, version 26.7.0* Love the app but needs trophy sorting to see all my games in alphabetical order not just last played ### 5/5 — Well..well..well.. still haven’t fixed the app yet huh? What are ya broke? *2026-08-08, version 26.7.0* IT CRASHES EVERY DAMN TIME! ITS BEEN CONSTANT SINCE DAY ONE! And thank you.. ive been trying to boot up this garbage for 2 hours.. straight i tried deleting it and redownloading it and still same thing.. ### 5/5 — السعودية *2026-08-07, version 26.7.0* التطبيق ممتاز بدال تقوم تشغل السوني من التطبيق تشوف الرسايل ### 5/5 — USE WITHOUT PS??? *2026-08-06, version 26.7.0* Is it possible for PS accounts to function like Steam accounts? I have messed up twice now by downloading this app and buying games and a subscription only to discover that I can't use my phone to play them without owning a PS console. ### 5/5 — Sony isn’t that ba- changed my mind *2026-08-06, version 26.7.0* I use digital games and removing physical media from PlayStation is no big of a deal Edit #1: Chance my mind No Disc No Buy ### 5/5 — This is sick *2026-08-05, version 26.7.0* I just want a uncharted game on iPhone like the Nathan drake collection that would be sick --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*