# PlaySugarHouse Casino PA — user reviews > 24 indexed App Store user reviews of PlaySugarHouse Casino PA by Rush Street Interactive LLC, rated 3.74/5 from 129 ratings. - Source: https://appshunter.io/ios/app/playsugarhouse-casino-pa/id1456107388/reviews - App overview in markdown: https://appshunter.io/ios/app/playsugarhouse-casino-pa/id1456107388.md - Rating breakdown: 5★ 78 · 4★ 9 · 3★ 5 · 2★ 5 · 1★ 32 ## Newest reviews (6 of 24) ### 1/5 — Update *2022-07-18, version 2022.14* Won’t let me open, it keeps taking me back to update ### 1/5 — Inadequate Sportsbook app *2022-07-07, version 2022.13* This app is the worst when it comes to MLB betting. I’ve reached out to support 3x in 2 yrs requesting a fix, to no avail. I’m sure many other customers have as well and with that it’s time to publicly call out the developers. Unlike all other Sportsbook apps, BetRivers fails to show the current inning for live bets. Why would anyone consider live betting w/o this BASIC info? The only way to find out is by taking a 2nd measure of clicking on the game…which takes you to more game detail. Even then it’s a tedious matter of manually counting through a display that looks like this to inform the games in the 6th inning: O-0|0-1|1-0|1-1|1-2|0-0| Absolutely ridiculous! 1) the current inning should be listed on the first page 2) its not even readily apparent on the 2nd page and 3) by the time you count through the columns, the odds may have changed or the game locked from betting. Other apps not only show the current inning upfront but also have symbols showing which team is currently batting. Not having this necessary information is equivalent to not having the amount of time left or current quarter of an NBA or NFL game for live betting. I’ve discontinued placing MLB bets altogether with BetRivers until this is fixed. ### 1/5 — No demos on app *2022-06-02, version 2022.12* Unable to play demo on app. Updated the app and everything. All the games are not on there and there are so many glitches. ### 1/5 — Sports book ok, would not use casino *2022-04-23, version 2022.8* The casino odds are definitely worse than any other app I’ve used. Seems like after you are playing for more than 20-30 minutes the slots literally payout nothing. Obviously slots usually lose you money but I’m talking it’s rare to win back your initial bet. Sport book is average but nothing special. ### 1/5 — Please don’t waste your money *2022-04-09, version 2022.6* Winnings are non-existent. This site needs to be shut down ASAP. ### 1/5 — Sneaky *2022-04-04, version 2022.6* They have sneaky promotions and slow app. Better off using mgm of dk ## Most critical reviews (10 lowest-rated) ### 1/5 — Fraud *2023-02-26, version 2023.3.1* Have played on this for years. Recently deposited money only to realize they want verification of my drivers license, which I had done multiple times for withdrawals in the past. Uploaded the same document I did before that was approved, and now it keeps getting denied. Made a deposit and couldn’t make a single wager, and now they won’t give me back my most recent deposit. FRAUD! ### 1/5 — Customer service *2023-01-28, version 2023.1.1* Waited over an hour to get in touch with agent and was not able to. Live games are suspect and very rarely wok without questionable hiccups. If looking to make money stay away ### 1/5 — Worst site ever *2022-12-27, version 2022.26.1* Save your money, you will get hijacked mad never have a chance of winning anything. ### 1/5 — Withdrawal problems *2022-12-20, version 2022.26.1* This app needs to do better. It takes forever to get a withdrawal nd for them to review the documents that requested for ur withdrawal ### 1/5 — Click here to donate to sugar fund *2022-12-03, version 2022.24* Donate donate donate!!! That’s all u will do on here spend it on ya kids n Dont download this trash ### 1/5 — Don’t use site . *2022-11-10, version 2022.22* They will tell you that you need an update you got 2 weeks ago if they don’t want your action anymore. I did their update but am now locked out of their app cause that’s their way to get rid of you. Imagine having funds in there and they tell u that u need an update u already got. And then you have no way to withdrawal. Good luck. ### 1/5 — Worst site ever *2022-10-14, version 2022.20* So you will be playing a game and the stupid geolocation constantly wants to be checked but it doesn’t do it , it will just kick you off your game mid spin and then boom say error -geolocation. Then you check the geo location and it will be fine but don’t worry 12 minutes later the same exact thing will happen. So then you like hmm let me test my location and oh wow the GeoGuard knows where I am. Honestly I think it’s because you were going to win bc then after you do the whole process then it’s cold ice cold! Hate this site! ### 1/5 — No bonus *2022-09-29, version 2022.20* I hit The wheel of fortune game bonus but the game froze, chatted with someone and did everything he said and still won’t work, I’m not a happy customer and won’t play anymore ### 1/5 — Major disappointment *2022-08-02, version 2022.15* This site isn’t worth your time, I’ve had casino games crash several time and currently on day 6 waiting for my withdrawal. They gladly take the money from you in seconds but have to wait a week to get your money back. I was told it takes 24 to 72 hours to have a withdrawal approved but I’m approaching a week. I took a break from DK and FD but this app doesn’t even deserve a seat at the table with those. Save your money and time and find something else. ### 1/5 — DO NOT WASTE YOUR MONEY!! *2022-07-24, version 2022.15* THIS IS THE WORST CASINO APP OUT THERE!! You’re better off just throwing your money out the window. Let me win 1 time then never again after that. Doesn’t even let you play a little first. Just loss after loss after loss. I’m deleting it after today! ## Most praised reviews (8 highest-rated) ### 5/5 — Awesome payback *2023-01-06, version 2022.26.1* This site is one of the best online apps by far. Quick payouts and frequent bonus money ### 5/5 — Love it *2022-08-19, version 2022.17* Don’t really like going to the casino anymore because of this can play my games right at home ### 5/5 — Winning on bonus *2022-07-22, version 2022.15* I see people complaining about winning on bonus money. Last time I had a $22 bonus and ended up cashing for $400. So that’s a bunch of bull that you can’t win on bonuses. Plus every game shows you the payback under information. I’ve done well on this site. ### 5/5 — Best online casino *2022-05-10, version 2022.9* Fast payouts, great wins! ### 5/5 — Love *2022-04-10, version 2022.6* Great app, won big ### 3/5 — Updates *2023-01-22, version 2022.27.1* They did some updates recently and now some games won’t load. The new app doesn’t have some of the newer games either. Old app performs better, but like I said, since the update, some games won’t load. Never had any real issues with this app until the last couple updates. Please fix. ### 3/5 — Normal *2022-07-03, version 2022.13* Let’s you win alittle when you first deposit then takes it all back plus some ### 2/5 — Bonuses are a joke *2022-07-18, version 2022.14* Whether you get a wheel spin from Bonus store.. you always win 1.00 no matter what… 1.00, for the money you spend to get bonuses.. lol. And he’s right.. they give you a bonus and you never win on the bonus money because it’s rigged for you not to.. and if you win any little amount, it’ll be gone within your next few games… so if you do play pay no mind to the bonuses because they are all a joke.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*