# PlayVille: Avatar Social Game — user reviews

> 474 indexed App Store user reviews of PlayVille by DiGiMi Pte. Ltd., rated 4.30/5 from 991 ratings.

- Source: https://appshunter.io/ios/app/playville-avatar-social-game/id6502509467/reviews
- App overview in markdown: https://appshunter.io/ios/app/playville-avatar-social-game/id6502509467.md
- Rating breakdown: 5★ 673 · 4★ 136 · 3★ 54 · 2★ 35 · 1★ 93

## What do users think of PlayVille?

Overall sentiment: positive

**Pros**

- 💖 Cute and addictive game
- 👍 Engaging gameplay and activities
- 🤝 Friendly and helpful community
- 🎨 Customizable characters and homes
- 🎉 Fun seasonal events

**Cons**

- 💰 Expensive in-app purchases
- 🔀 Limited free-to-play options
- 🐛 Occasional bugs and crashes
- 🔇 No option to mute background music
- 🎨 Limited character customization (skin tones)

**Commonly reported bugs**

- Stuck on cooking tutorial
- Unable to progress past certain quests
- Frequent app crashes and freezes
- Disappearing account/server issues

**Most requested features**

- Add more free clothing and furniture options
- Improve tutorial and in-game guidance
- Introduce skin tone and hair texture customization
- Expand the game world and add more interactive features
- Allow trading and gifting between players

## Newest reviews (13 of 474)

### 4/5 — Worth playing

*2026-09-03, version 1.62*

I believe the game lives up to its image. It’s cute, stylish and has a very sparkly/positive atmosphere that has become rare in today’s gaming community. 
The gameplay itself is very simple and generous with gifts for new players, my only complaint is wanting more ways to gain energy (EP) Besides quests and ads. 
(Keep up the good work :D )!

### 4/5 — cute and fun!

*2026-08-01, version 1.60*

graphics are absolutely adorable! i like the different clothing and furniture options
one downside is that there are a limited amount of quests and i lost interest after completing them all. hopefully there will be more

### 4/5 — **

*2026-07-26, version 1.60*

I downloaded this game yesterday and I really like it but the fact that half of the time I open the app it doesn’t work is truly annoying. I can make my character move around and all of that but the game doesn’t register what I click or what I try to collect is a major problem because I have to constantly close out of the app and reopen it just for it to MAYBE register my click and taps 50-50. Is it just an issue in my phone or what?

### 4/5 — so fun!

*2026-06-28, version 1.59*

i really love this game a lot! its become my #1 favorite farming game that i've found so far. i love the level of customization, the quicker pace than most farming games, the endless quests to keep you busy, and the adorableness of it all. the only issue i've found with this game is there are some features that unfairly disadvantage newer players - when utilizing the community farm, garden fairies will appear in the crops that you click on and will require certain crops from you. i think this could be a fun trickster aspect in the game but the issue here is they'll ask you for crops unlocked at level 24 when you're only level 16! and if you can't get those items, you're forced to pay a hefty fee ... it's just very inconvenient and i think unfair, as it isn't really the player's fault, and unfortunately something i have encountered a few times T_T

### 2/5 — Atenção ao comprar

*2026-06-25*

No caso mais recente os devs retiraram recursos e itens de jogadores alegando uso de bug, eles também impossibilitaram os jogadores de usar o serviço VIP por 1 semana, prometeram 7 dias de vip como compensação e não entregaram. O suporte não responde Desrespeito com o consumidor, joguei meu dinheiro no lixo. Não recomendo, é puro golpe.

**Developer response:** Sentimos muito pelo ocorrido. Estamos investigando o caso de remoção de itens e a falha na compensação do VIP. Nossa equipe de suporte está trabalhando para responder todos os tickets — pedimos desculpas pela demora. Valorizamos cada jogador e vamos corrigir isso o quanto antes. Agradeço por nos avisar.

### 3/5 — Fun

*2026-06-24, version 1.59*

I like this game a lot, especially being able to customize the audio in my scenes. The only issue I have is how long it’s taking them to reenable trading. Keyboard behavior is finicky and you can tell the UI is only half coded in some places.

### 3/5 — Free to Download, Expensive to Play.

*2026-06-24, version 1.59*

Cute game style, but there is way too much in app purchasing necessary to use this game. Fun, but too much of a gamble. 

I would like to see a general shop in the game where my character can just by items (clothes, hair, furniture, accessories, etc) with coins/gold. Too much gambling with spins. 

Too many other kinds of character currency (3 different ticket types, symbol currency, etc) that requires several in app purchases to navigate. 

Overall it’s a cute game; it reminds me of online games I’d play as a kid/teenager. 7/10

### 2/5 — DO NOT DOWNLOAD

*2026-06-14, version 1.59*

Do not download this game! The customer service is non existent so if you have an issue, prepare to be ignored. If this isn’t a deal breaker, then this is the game for you!

### 5/5 — 로스트숲 메번 바뀌는거 진짜 개열받아요

*2026-05-29*

하 .. 숲5 가려면 7분 이상을 쓰고 가야합니다 ; 시간이야 시간인데 계속 해매니까 너무 짜증나서 화가 나요 ㅋ 
현질도 달에 10만원 이상할 정도로 즐겨하는 게임인데 화나서 끈 적이 한 두번이 아니에요..
로스트숲 조정 좀 해주세요 정말 불편합니다

**Developer response:** 안녕하세요, 플레이 중 불편을 드려 정말 죄송합니다. 로스트숲 내비게이션 개선은 지속적으로 검토 중이며, 유저분들의 피드백을 바탕으로 더 나은 경험을 위해 노력하겠습니다. 소중한 의견 감사드리며, 자세한 도움은 게임 내 Help Center 또는 https://playville.zendesk.com/ 에서 문의해 주세요.

### 3/5 — o jogo pode melhorar!

*2026-05-23*

it's a very enjoyable and fun game to pass the time, however, the energy runs out very quickly, which makes me very sad haha. but that's the least of the problems. the worst of them all is the difficulty in getting coins and gacha tickets in the game, which makes players feel obligated to spend money to complete events or get items and costumes, in other words, it's not very free player friendly. the prices in the store are also very expensive (i live in brasil). in my humble opinion, the game could have free events with the opportunity to win tickets, items, and cute clothes from time to time. i hope that one day something like that can be implemented :)

**Developer response:** Thank you for your honest feedback ❤️ We hear you — energy, coin & ticket pacing can feel tough. Rest assured: all gacha rates are public, weekly free events exist, and many costumes are earnable without spending. We’re always reviewing balance & pricing globally, including for regions like Brazil. Your voice matters!

### 5/5 — So Much Fun

*2026-05-23, version 1.58*

I started playing this game back in October of last year and it took me a while to get to a steady pace and used to the game. However, once I got the game play down I haven’t missed one log in. Everyday there’s new events or side quest to do in Playville and I always find the game interactive and entertaining. Not nearly as many Americans as there are Korean players but everyone in the game is kind and welcoming. :)

### 4/5 — Amazing community. Terrible devs.

*2026-05-13, version 1.58*

Started playing in early Feb of this year (2026) and from the jump i fell in love with it. It’s really a beautiful game. What makes this game fun is the people who play it! I’ve never seen a community quite like this. I’ve made so many friends and an actual best friend! SHOUTOUT MARIE xd I love being in guilds and fighting every Sunday. I love the games, my favorite games are the resident held games. Everything seems amazing. However, I started noticing how the devs don’t care about us. Especially us who don’t spend a ton of money. I love to draw on the doodleboard but it crashes every 5 minutes on the dot. I submitted a ticket and reported it in the discord bug channel and they responded days later and was being kind of rude so i sent 2 screen recordings to show them. Still no response. It’s been well over a month since I complained about that. When the ppl host games on here, we get our rewards so late we can’t even get stuff from the top up bc the devs waited to long to give us them. I want to see these devs caring about us little ppl! I love this game and don’t mind spending money, but $100 every 2 weeks is crazy. That’s not counting the extra money we have to spend on the lc, etc. I’ve had several convos with a bunch of ppl and we’ve all came to the same conclusion; if you’re not a whale, the devs don’t care! And even if we all stopped spending money to try to get the devs to listen to us, it doesn’t matter bc they know the whales will line their pockets reguarless! It sucks and all i want is for them to care about us and lower the dang prices. Not all of us can spend an absurd amount of money.

### 5/5 — Very cute and fun

*2026-05-07, version 1.57*

This game is amazing is very entertaining and I love the cute art style

## Most critical reviews (10 lowest-rated)

### 1/5 — Disappointed

*2026-07-07, version 1.60*

Redownloaded the game and I’m unable to access my old account. I’m extremely disappointed and upset I wasn’t so much money on the game.

### 1/5 — Trash

*2026-06-25*

It’s disrespectful to the community that keeps the game alive. They only about money, that’s it.

**Developer response:** We truly hear your frustration and value your care for the community. Our team is committed to balancing fair monetization with meaningful free content — including weekly outfits, furniture, and transparent gacha rates. We’re continuously reviewing our systems to better serve all players. Thank you for speaking up.

### 1/5 — p2w. poor customer service, poor everything

*2026-06-25, version 1.59*

admins of the game don’t care about players at all. you will almost never get a response from a real person, they rely on ai for their responses, they’re never genuine. the only thing good about this game is the community. 

trading requires membership, plus you have to buy diamonds on the side. membership does not come with diamonds. events/ features cost so much gold that it’s hard to keep up a good amount to use.

tax on trading with diamonds: they recently added a feature where the tax they put on diamonds is removed once you hit vip 6 (buy 21k diamonds (6k is $100)). so basically u spend more diamonds when trading with them. so if u have no money or pay in small amounts, good luck getting tax free.

the devs don’t play the game and don’t care how much you have to pay to get what you want. people have paid $100’s on this event and not gotten what they wanted.

in the past, they hired an ad team that stole art from artists in the community and the team gave $5 vouchers to the people that were stolen from though they promised $10 (they probably made more than that on those ads bc they can’t make good ads in the first place.)

ads always show old items that are unobtainable unless someone is selling. old items always cost tons of money on the marketplace so get ready to spend a bunch of money if you really want them. 

tldr: if u don’t spend money ur left in the dust. don’t play the game.

### 1/5 — HORRIBLE

*2026-06-25, version 1.59*

Terrible support! They don’t resolve issues, take too long to respond, and make decisions that ruin the player experience. I will only change my rating when the community is respected.”

### 1/5 — SUPORTE EXTREMAMENTE PÉSSIMO

*2026-06-25*

Suporte horrível! Eles não resolvem os problemas, demoram para responder e tomam decisões que estragam a experiência dos jogadores.

**Developer response:** Sentimos muito por sua experiência insatisfatória. Valorizamos seu feedback e estamos trabalhando para melhorar nosso suporte e tempo de resposta. Seu jogo importa para nós — por favor, nos dê mais detalhes via Help Center ou https://playville.zendesk.com/ para que possamos ajudar melhor. Obrigado por sua paciência.

### 1/5 — WILL STEAL YOUR MONEY - TERRIBLE SUPPORT

*2026-06-25, version 1.59*

Terrible support! They don’t resolve issues, take too long to respond, and make decisions that ruin the player experience. I will only change my rating when the community is respected.

WILL steal your money because of their own horrible mistakes.

### 1/5 — Bad

*2026-05-16, version 1.58*

Ads lie is so bad don’t try it

### 1/5 — Can’t even get in

*2026-03-04, version 1.54*

The loading takes forever, and the game isn’t what was advertised! Sure, it’s cute, but…farming? Fishing? All that? Someone tell me we’re not in knockoff Stardew…

### 1/5 — They don’t care at all

*2026-02-11, version 1.53*

Game is cute until the customer support makes you feel like you don’t matter and regret ever spending money on this game, with their apathetic attitude in their cookie cutter responses. They didn’t apologize even once for having misleading information in their FAQs! I was fine with spending money on this game and was going to continue doing so, but this encounter with support honestly made me hate the game. I’ve uninstalled the game and will not support any other game made by them. They’re not getting another cent from me. Looking at their discord server, there are many others who feel the same. Consider yourself warned.
P.S. If you make an accidental purchase, just request a refund straight from Apple. Don’t waste a week like I did and save yourself from the ensuing frustration.

### 1/5 — LEAVE PV FOR HEARTOPIA NOW

*2026-01-21, version 1.52*

PV SCAM .. ENABLES GAMBLING BEHAVIORS. 

Switch to Heartopia where you can actually build a house without spending $100+ every 2 weeks.

## Most praised reviews (10 highest-rated)

### 5/5 — I love PlayVille!

*2026-09-06, version 1.63*

I’ve never seen a game that is so well made and has got so many different things that can be done on there. I’ve seen some negativity which I do not understand what for. Please do not let them affect the game in anyway to the point it gets shut down. I love everything about this game, keep up the good work! I’ve seen some games get shut down over people’s opinions and they would be very good games. I wouldn’t know what to do if this one got taken down. Everything about it is so well made and thought of, I love the design of it especially! It’s very unique and attracting as that’s the first thing that has caught my eye scrolling onto App Store. I have nothing else to say but how much I adore this game <3

### 5/5 — The best game

*2026-08-23, version 1.62*

I love this game! It’s so fun

### 5/5 — Awesome game

*2026-07-27, version 1.60*

Mine/shopping/farming/ on the go game tons of fun.

### 5/5 — So cute

*2026-07-26, version 1.60*

This game is adorable. I love these style games especially with other real time players. There’s a lot to do and a lot you don’t need to pay for, which is great, and if you do pay for anything I think it’s worth it. Reminds me of Fantage that I used to play when I was younger. I’ve only had it for a while but I’ve been playing everyday

### 5/5 — Best

*2026-07-16, version 1.60*

BEST game ever!!!! No ads,and very fun!!!

### 5/5 — Cute and entertaining

*2026-07-09, version 1.60*

I like that there aren't any ads for the game. It's an Indy farm based game. Personally I love it

### 5/5 — 계정복구를 아예 안해주시네요?

*2026-06-22*

고객센터 문의남겼더니 대충대충 답변하시고 새 계정 만들어서 합치라더니 새 계정 만드는것도 막아두셨네요^^
과금 게임이면 피드백을 제대로 하셔야지 특히 계정 분실이나 정지건을 이대로 방치하시는건 좀 아닌거같네요
고객센터 자꾸 응답 없으시길래 차단한줄 알겠어요 ^^ 그렇게 운영하지 마세요

**Developer response:** 안녕하세요, 고객센터 지원팀은 어떠한 게이머의 답장도 차단하지 않습니다. 당신은 고객센터팀에 상황을 설명할 수 있습니다. 우리의 동료는 진지하게 처리할 것입니다~

### 5/5 — I love it ❤️👏🏻

*2026-06-21, version 1.59*

Apenas llevo como 20 min jugando y la verdad ya me atrapó el juego, súper entretenido y tienes mucho que hacer, lo que más me gusta es que puedo jugar con mi pareja 
☺️💗

### 5/5 — favorite game ever!!

*2026-06-12, version 1.58*

I love this home!!!!🥹🥹 my favorite game ever!!!💞💞💞

### 5/5 — perf daily game

*2026-06-08, version 1.58*

i love this game bc it really has everything i was looking for and in a cute format that isnt too cute, its just perfect. It has the social aspects, deocration, farming, life sim, etc. I play this everyday and it feels like my own mini world fr.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
