# Pleng — user reviews > 50 indexed App Store user reviews of Pleng by Smart Axiata Co., Ltd., rated 4.00/5 from 323 ratings. - Source: https://appshunter.io/ios/app/pleng/id993071519/reviews - App overview in markdown: https://appshunter.io/ios/app/pleng/id993071519.md - Rating breakdown: 5★ 179 · 4★ 57 · 3★ 33 · 2★ 21 · 1★ 33 ## What do users think of Pleng? Overall sentiment: mixed **Pros** - 🎶 Great selection of Khmer songs - 🌍 Usable overseas (for some) - 👍 Convenient to use - 💖 Enjoyable listening experience - 🌟 High-quality sound - 💯 Original songs available **Cons** - 💳 Payment issues (CC not loading) - ⏸️ Songs pause on lock screen (Android/iOS) - 🐌 Slow app performance - ❌ Not available outside Cambodia (major issue) - 🐛 Glitching accounts/swapped accounts - 📉 Poor performance on iPhone - 🚫 Cannot use overseas - 😵 Album art rotation causes headaches - 🤔 Confusing app availability **Commonly reported bugs** - Credit card page not loading - Songs pause when phone is locked - Account glitching/swapping - App running slow on iPhone - Cannot listen to music while using other apps - App not functioning outside Cambodia - App crashes frequently - Login issues (Facebook/Google) - Play-now bar overlapping tabs on iPhone X - Karaoke recording issues (voice out of sync) - Music takes forever to load - Seeking not working properly - Offline mode issues with downloaded songs - Cannot sign in - Cannot search for new songs - App crashing after restart **Most requested features** - Fix credit card payment page loading - Enable background playback (lock screen) - Display song titles in Khmer script - Improve song change transitions - Add lyrics to songs - Allow users to add lyrics - Include more international songs (Kpop) - Add themes for app decoration - Add more artists and oldies music - Make app available in the USA - Make app available globally - Improve search functionality for artists/songs - Add download feature - Improve profile picture display - Create video tutorials for app usage - Add Apple Watch support ## Newest reviews (17 of 50) ### 3/5 — Song not play continue while Lock Screen . *2024-08-09, version 6.2.30* For my experience 2 years with PLENG my issue on my android and iOS devices is song always pause if i Lock Screen my phone. I hope next update will be fix this problem. Thanks ### 4/5 — Credit/debit card payment not working *2023-06-25* I really enjoy listening to my favorite Khmer songs on this app. The problem I am having currently is when I try to upgrade to Pleng Pro using a credit/debit card, half the payment method goes blank and I am unable to complete my purchase. I hope it can be fixed soon because this app is so convenient to use and I would like to download more music with it. 🙏 ### 3/5 — Please Name the song the same as the language they sing *2023-02-09* support this app, but please write the song title in Khmer if they sing in Khmer it makes easy to search the song. Thank you so much. **Developer response:** thank you so much for your review. We will raise this concern with our team. ### 3/5 — Lacking *2022-08-23* This is just one of the users' opinions. I do enjoy this app so far and one of the big issues is lacking between change songs. **Developer response:** thank you so much for your review. We will raise this concern with our team. ### 2/5 — Please fix *2022-06-17* I dont know why my account keeps on glitching like it swap my account with some other pleng users. Im so frustrated because my original account had like 40k points and now its gone **Developer response:** Thanks for your evaluation. If you have any suggestions or if you are facing any problems, please contact us at https://www.facebook.com/PlengBySmart/. We will try our best to help you out. ### 3/5 — Can’t listening and open another app *2021-04-16* Please fixed it due to my experience, I can’t listening music during open another app like fb or messenger. **Developer response:** Thanks for your evaluation. If you have any suggestions or if you are facing any problems, please contact us at https://www.facebook.com/PlengBySmart/. We will try our best to help you out. ### 4/5 — Please add more khmer songs! *2021-02-15, version 6.1.4* Finally I can use this app oversea! Thanks ### 3/5 — Something New!!! *2020-12-04* I need something new & creative such as: - theme for users to decorate their app - lyrics in every songs or let users add the lyrics by themselves - more international songs especially Kpop songs in every eras!!! **Developer response:** thank you so much for your review. We will raise this concern with our team. ### 4/5 — App response is too slow *2020-10-25* Whenever I switch song It’s so slow even my internet connection is good. **Developer response:** Thanks for your evaluation. If you have any suggestions or if you are facing any problems, please contact us at https://www.facebook.com/PlengBySmart/. We will try our best to help you out. ### 4/5 — Lovely *2020-06-07* I really enjoy Pleng cause it has million songs that is full of original mades and I'm interested in them so much and I wish you could add more artists like twenty one pilot ,Khmer1jivit ,Poucleang , manith ,and more Oldies music such as singers from 60s and also Clap your hand production. I really appreciate your efforts,Dear creator !!! **Developer response:** So glad that you're enjoying our app -- stay tuned for our upcoming release! ### 3/5 — Doesn’t support outside Cambodia. *2019-12-14, version 6.0.6* This app really good and a lot of original song but some doesn’t support outside countries. ### 3/5 — PlengPro *2019-10-06, version 6.0.3* I Can't seen to cancel my subscription and can't find it ### 3/5 — Confused *2019-09-06* As I am unaware where else to put this confusion, I’ll put my complaint here. I adore the premise of Pleng, being able to better explore what I am sure is professional Khmer and international song marketing, but the app simply won’t function on my iPhone 6. Each time the app loads, I get a message I am unable to translate that never goes away, which prevents me from accessing all the wonderful music within the app. I want to love Pleng so desperately, but this error, perhaps on my American end of the line, prevents me from further enjoying Pleng. I do not know what to do except to either find help some impossible way on the Web, or to give up. **Developer response:** Dear Valued Customer, Pleng is available to stream only in Cambodia due to the content's license and usage rights. We thank you for your feedback and comments, we will be looking to improve it. If you have any suggestions or if you are facing any problems, please contact us at https://www.facebook.com/PlengBySmart/. We will try our best to help you out. ### 3/5 — Can't be used *2019-04-26* I want to try this app, but after downloaded and I open it, it says, “this app can be used in Cambodia only” and I’m living in Cambodia, why do I can get that message? And I can’t tap anywhere else only close the App. Any suggestions? **Developer response:** Dear Valued Customer, Pleng is available to stream only in Cambodia due to the content's license and usage rights. We thank you for your feedback and comments, we will be looking to improve it. ### 2/5 — Great app, but try to put in correct App Store *2019-04-18* Great app, but if this app is meant for the Cambodian market, then why have on other iTunes Store? Very confusing for those over seas if they want to stream Khmer Music legally. Either open the app to overseas listeners or make this app only available in the Cambodian App Store so people like myself don't mistakenly download, and getting a notice after 2 days saying that it’s only usable in Cambodia. **Developer response:** Dear Valued Customer, Pleng is available to stream only in Cambodia due to ​the content's license and usage rights. We thank you for your feedback and comments, we will be looking to​​ improve it. ### 3/5 — Ok *2019-04-18, version 5.0.2* It was working smooth before the new update and it’s only work in Cambodia now 🙄 ### 3/5 — Difficult listen all song in one artist. *2019-03-13* It's very difficult for select music in one artist. Ex : I want to select song by kmeng Khmer but I can not find in playlist of this artist. I need find that song. Pls improve it. I support Pleng by Smart. **Developer response:** Hi there! I'm glad to inform you that a new version of Pleng is ready for you, please upgrade and enjoy bug-free user experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — Review *2021-06-05, version 6.1.9* A lot of Khmer song but This app is running slow , doesn’t run well on iPhone ### 1/5 — Visible in USA *2020-09-02, version 6.1.0* Dear developers. Can u make the app visible in United State please? Thanks ### 1/5 — Not extensive *2020-08-02, version 6.0.8* It’s interesting but I can’t use it because it’s not allowed to use out of country (Cambodia) ### 1/5 — Poor performance and crash for always *2020-06-15* I never experienced any App that supper slow and bad performance like this before since start using iPhone. **Developer response:** Dear Valued Customer, Pleng is available to stream only in Cambodia due to the content's license and usage rights. We thank you for your feedback and comments, we will be looking to improve it. ### 1/5 — Crash *2020-04-17, version 6.0.8* The worse app ever. Fail to load 99/100. So bad, com3 on get this fixed. The context itself not that bad, but if only if the user can use it. Shameful ### 1/5 — Insane *2019-11-26, version 6.0.5* App so slow and not function. However only work for Cambodia area . First time ever to see this app that only work at one country. 🤦‍♂️ ### 1/5 — Great App but..... *2019-05-25, version 5.0.3* It’s only meant for streaming in Cambodia? It should have been evident in the description field. I was excited for a bit there thinking I would be able to listen to a variety of Khmer music. ### 1/5 — New update seem worse than it was *2019-01-12, version 5.0.0* I cannot search for any new songs. ### 1/5 — India’s property/source code! *2019-01-07, version 5.0.0* I have registered an account via Pleng apps but I got an account verification from India website. I have no idea about this process. ### 1/5 — Very bed app *2018-11-15* I used this application since they lunched for free and play offline, but now they change to subscribe for listen offline music 0.1$ per day, it’s okay I can pay when I going to abroad while my phone no internet, but I so angry after I subscribe, I still can not listen offline music, I pay for noting, until I back to Cambodia I reopen and unsubscribe it, it seen error and can not unsubscribe. I will disable my account and stop using it anymore. **Developer response:** Hi there! I'm glad to inform you that a new version of Pleng is ready for you, please upgrade and enjoy bug-free user experience. ## Most praised reviews (10 highest-rated) ### 5/5 — Unable to Subcribe via CC *2025-05-24* I want to purchase the annual subscription, but when I try, the credit card page doesn’t load. Please take my money!!! ### 5/5 — Perfect app *2021-10-13* Love it and appreciated with the songs **Developer response:** Thank you so much for your support!! We truly appreciate it. ### 5/5 — should have lyrics *2021-01-04, version 6.1.2* i really like this app but it have no lyrics, i hope the next version it have lyrics lives on time line ### 5/5 — Boug da *2020-06-03, version 6.0.8* I like Pleng so much time sad miss pleng ### 5/5 — Available in US *2020-02-12, version 6.0.7* Please make it available in US tooo 😭😭😭 ### 5/5 — Error *2019-04-14, version 5.0.1* It not working on my iPhone. ### 5/5 — Good app .Good song.Good quality of sound . *2019-02-02, version 5.0.0* Very great app for cambodian ### 5/5 — Greatt *2017-11-10* Great app but i hope u’ll make this app also work with apple watch **Developer response:** Thanks for your feedback. We will take it into consideration in our app development. ### 5/5 — Comments *2017-05-28, version 2.8* It needs to be able to add download feature... It's such a cool app. ### 5/5 — It's great. *2017-02-13, version 2.5* Smart Music is the best App ever for song lovers. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*