# PlexVPN - Best Unlimited Proxy — user reviews > 260 indexed App Store user reviews of PlexVPN by Shoplex Co., Ltd., rated 4.00/5 from 1,004 ratings. - Source: https://appshunter.io/ios/app/plexvpn-best-unlimited-proxy/id1181327338/reviews - App overview in markdown: https://appshunter.io/ios/app/plexvpn-best-unlimited-proxy/id1181327338.md - Rating breakdown: 5★ 693 · 4★ 39 · 3★ 41 · 2★ 23 · 1★ 208 ## What do users think of PlexVPN? Overall sentiment: negative **Pros** - 🚀 Fast and stable - 👍 Reliable service - 🔒 Secure connection **Cons** - 🐛 Frequent connection issues - 💰 Expensive subscription - 🕰️ Slow speeds - 🤖 Poor customer support **Commonly reported bugs** - Unable to connect or login - Sudden service disruptions - Subscription renewal problems **Most requested features** - Global mode option - More server locations - Refund policy improvements ## Newest reviews (18 of 260) ### 1/5 — 连不上 差平 *2023-09-26, version 5.5.0* 后面基本连不上，我还充了一年的 ### 3/5 — connection problem. *2023-07-21, version 5.5.0* I can connect in HK but once I back to mainland China and can’t connect , saying network problem. Can you help? ### 1/5 — run！ *2023-07-15, version 5.5.0* 跑路了 ### 1/5 — China不可用 *2023-06-18, version 5.5.0* 不知道啥时候开始，大陆地区不可用了，之前买到了26年的套餐，坑。 ### 1/5 — 商家已跑路 *2023-06-11, version 5.5.0* 网站上搞了一波促销，然后跑路了，买了五年会员，完全不能用了。可恶！其他用户看到千万别再入坑。 ### 1/5 — cant connect *2023-05-13, version 5.5.0* have vip，tried many times，still not working ### 1/5 — can' use *2023-04-24, version 5.5.0* Can‘t use since Nov，2022 ### 1/5 — 別被騙了 *2023-04-11, version 5.5.0* 倒店了別上當 ### 1/5 — 停运不发公告，充了钱还不能退 *2023-04-02, version 5.5.0* 停运不发公告，充了钱还不能退 ### 1/5 — Refund *2023-03-29, version 5.5.0* Return my money as your application is no longer working. ### 1/5 — 今天发现首页能登上 *2023-03-26, version 5.5.0* 首页能登上，但还是连接不成功 ### 2/5 — 现在用不了啦 *2023-03-21, version 5.5.0* 之前一直都很好用，但为什么2023年开始就完全用不了了呢？在账号没过期的情况下选择任何节点都显示网络错误 ### 3/5 — Do sonething！Network error *2023-03-18, version 5.5.0* Can not use since yesterday in China, show network error,Please check and fix it,Thank you. ### 1/5 — CANTON CONNECT *2023-03-13, version 5.5.0* Buy one year ,why now can’t connected ? ### 1/5 — This is the most ridiculous app I've ever used! *2023-03-06, version 5.5.0* This broken software has not been able to be used normally after subscription, indicating that the connection is successful but has no actual effect. This is simply lying! I sent an email to contact customer service for a refund, but no one responded. I was confused. Did the staff run away? ### 1/5 — 开发组没猜错进去了 *2023-03-02, version 5.5.0* 已经没有客服回答 甚至注册验证也失效了 暂时别续费了兄弟们 ### 1/5 — 中国大陆地区已经无法使用 *2023-02-24, version 5.5.0* 大家都散了吧，已经跑路了 ### 1/5 — 已经跑路了 *2023-02-19, version 5.5.0* 垃圾，已经跑路了。买了5年VIP，双十一薅了一波羊毛就跑路了，我的VIP还到2027年呢。 ## Most critical reviews (10 lowest-rated) ### 1/5 — joe *2025-12-06, version 5.5.0* 垃圾软件，充值了五年的会员用了两个多月突然就用不了了，而且完全找不到退费的渠道，没有客服，就很纳闷这个软件是怎么在应用商店上架活到今天的。 ### 1/5 — 这种垃圾还存在啊 *2025-04-02, version 5.5.0* 如题 ### 1/5 — 诈骗软件，已经跑路 *2024-11-25, version 5.5.0* 千万别购买，骗人的垃圾软件，早就卷钱跑路了！ ### 1/5 — RNM退钱 *2024-08-07, version 5.5.0* 我TM刚续费5年的就跑路，nm的 ### 1/5 — 骗钱的，妈的 *2024-06-22, version 5.5.0* 还好有她帮我解决，🛰️chachaady靠谱 ### 1/5 — Rubbish! *2024-04-05, version 5.5.0* App is designed well, unfortunately nothing about this app is free! Just a way to scam you into giving emails etc and then take data. ### 1/5 — No refund and no replied emails *2024-03-26, version 5.5.0* After I found out the service was not available in my region,the refund request I sent haven’t been replied and the refund seem like a no go. ### 1/5 — Waste of money *2024-03-11, version 5.5.0* I subscribe 5 years and i only use for 1 year.. scammer developer ### 1/5 — 跑路了 *2024-02-17, version 5.5.0* 跑路了 ### 1/5 — 中国大陆用不了。 *2023-11-15, version 5.5.0* 我订阅了一年，打开发现用不了，提交了两次退款申请都被驳回，联系app客服，一直没有回复我。 ## Most praised reviews (10 highest-rated) ### 5/5 — Global mode *2023-12-21* Please add global mode to your ios version like windows version ### 5/5 — 麻煩在線客服回覆一下客戶發送的問題 *2023-04-26, version 5.5.0* 為什麼帳戶無法續費繳費？ ### 5/5 — 网络连接不上了。 *2022-12-28, version 5.5.0* 啥时候能恢复链接呀？ ### 5/5 — Please fix the Internet *2022-12-06, version 5.5.0* The line can be connected, but the web page can not be opened, please repair it ### 5/5 — 网络错误 *2022-11-28, version 5.5.0* 一直显示网络错误，登不上，怎么解决？ ### 5/5 — 为什么一点连接就显示网络失败-502 *2022-11-28, version 5.5.0* 不知道为什么从哪一天开始就连接不了了，已连接就显示网络失败-502，希望客服解答一下疑难问题。 ### 5/5 — 连不上了 *2022-11-27, version 5.5.0* 最近开始连接不上了，一直显示网络错误，为什么？ ### 5/5 — 我现在连接不上，显示网络错误，如何解决？ *2022-11-26, version 5.5.0* 我现在连接不上，显示网络错误，如何解决？ ### 5/5 — Always excellent but network error recently *2022-11-25, version 5.5.0* I’ve used this proxy for over 5years, it’s trustworthy and inexpensive service made me choose it. But recent few days I can’t connect in mainland China, hope you can fix this problem soon. ### 5/5 — 网络错误问题怎么解决 *2022-11-25, version 5.5.0* plex年费用户使用一直很稳定，本周开始无法登陆无法使用，在线反馈等所有操作均无法使用提示网络错误，重启手机，还原网络环境，卸载重装均无效，仍然提示网络错误，请问如何解决？？？ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*