# PLS Mobile — Financial Services with PLS > Mobile app for managing prepaid card finances, balances, and transactions. (iPhone/iPad app by PLS Financial Services, Inc..) - Source: https://appshunter.io/ios/app/pls-mobile/id1453219383 (this page in markdown: same URL + `.md`) - Developer: [PLS Financial Services, Inc.](https://appshunter.io/developer/940608493) - Category: Finance, Business - Price: Free - Rating: 4.71/5 from 19,554 App Store ratings · 110 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 31 MB - Languages: English - Released: 2019-05-29 - Data updated: 2026-09-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/pls-mobile/id1453219383/reviews.md ## What is PLS Mobile? The official mobile app for PLS® customers - designed for 24/7 convenience. The PLS app makes it easy to stay connected to your local PLS store: • Find a PLS store near you using the Store Locator • View available store services • Get real time alerts when your Xpress Benefits® checks are ready for pick up. Then stop by your local PLS store to pick up your check and cash it on the spot! With helpful tools and timely updates, the PLS app helps you manage what matters - right from your phone. Because You Deserve Better!® Download the FREE app today! All trademarks and service marks are the property of their respective owners. PLS Financial Services, Inc. ©2026. ## Key features - Check daily balance - Freeze/unfreeze prepaid card - View statements - Check deposits - Review card activity - See transaction history - Find store locations ## What do users think of PLS Mobile? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Secure transactions - 👍 Convenient mobile access - 💡 Helpful customer service - 🚀 Fast money transfers **Cons** - 🐛 Frequent login issues - 🐛 Unreliable app performance - 💰 Excessive fees - 🔒 Difficulty retrieving funds - 🐛 Unresponsive customer support **Commonly reported bugs** - Error retrieving card information - Inability to add new cards - Delayed deposit processing **Most requested features** - Ability to transfer funds between cards - Integration with other payment apps - Improved transaction history and notifications - Multilingual support ## Recent user reviews (10 of 110) All indexed reviews: https://appshunter.io/ios/app/pls-mobile/id1453219383/reviews.md ### 1/5 — Make a better app *2026-01-05, version 2.11.10* I cannot check my balance ### 1/5 — SCAM APP/SERVICE *2025-12-04, version 2.11.9* I this is the only debit card I’ve owned that charges you to use their card for every transaction otherwise you have to pay a monthly fee. The app is useless it doesn’t show you the card balance so it’s just a BIG SCAM! ### 1/5 — Terrible *2025-11-13, version 2.11.7* This has to be one of the worst banking apps I’ve ever used. Card will not show up in the app and always an error that they are working to fix. It’s been happening since the day I started using this app which has been 4-5 days now. Will delete soon if there is no way to check card balance. There is no use for it ### 5/5 — I 💜 PLS *2025-07-29, version 2.11.7* My #1 CHECK CASHING PLACE ### 1/5 — Waste of time *2025-07-24, version 2.11.7* Doesn’t allow me to link debit card. When trying to request help via the app. You get two options. Call or fill out a form online. When you call. You get placed on hold and transferred to someone else who doesn’t know what they’re doing. You can’t complete the online form. Cause the drop down boxes make you select an option that isn’t there. Therefore won’t submit your requests. ### 1/5 — Waste *2025-05-07, version 2.11.7* Wasting time in space on your phone app absolutely does nothing ### 1/5 — HORRIBLE HORRIBLE & UNPROFESSIONAL *2025-03-03, version 2.11.7* DONT USE THIS COMPANY FOR ANY REASON!!! Pls will change the rules as they go , your money will be made unavailable to you for reasons out of your control, then when you attempt to communicate with higher level help , you will be kept from contacting management , I have never experienced such unpleasant, unprofessional financial situation in my life , RUN FROM THEM - bad bad bad practices and find a another bank , or financial institution ### 3/5 — Verification Error *2025-01-13, version 2.11.7* Cannot verify my e-mail for some reason ### 5/5 — 💚💚💚💚 *2024-12-02, version 2.11.7* ❤️❤️❤️❤️ ### 2/5 — Idk *2024-10-21, version 2.11.7* Needs a major update ## Frequently asked questions about PLS Mobile ### What can I do with the PLS Mobile app? The app allows you to manage your prepaid card finances directly from your phone. You can check your daily balance, freeze or unfreeze your card, view statements, check deposits, review card activity, and see your transaction history. ### Is the PLS Mobile app free to download? Yes, the app is completely free to download and use. There are no costs associated with downloading or accessing the core features of the application. ### How do I find a store location using the app? The app includes a feature to help you find nearby store locations. This is useful if you need to visit a physical branch for services or inquiries related to your prepaid card. ### Can I see my past spending with this app? Yes, you can review your card activity and see your transaction history within the app. This feature helps you keep track of your spending and understand where your money is going. ## Version history (last 5 releases) ### 2.11.13 — 2026-06-08 Password validation on profile update Bug fixes ### 2.11.12 — 2026-04-28 removed Xpectations features ### 2.11.11 — 2026-04-06 Store locator updates Minor bug fixes ### 2.11.10 — 2025-12-18 Xpectations! Program Update Please log in to view an important notice regarding your Xpectations! Prepaid Card. ### 2.11.9 — 2025-11-24 Xpectations! Program Update Please log in to view an important notice regarding your Xpectations! 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*