# Plug - Crypto Wallet — user reviews > 39 indexed App Store user reviews of Plug by Crowd IC Ltd, rated 3.30/5 from 36 ratings. - Source: https://appshunter.io/ios/app/plug-crypto-wallet/id1599570197/reviews - App overview in markdown: https://appshunter.io/ios/app/plug-crypto-wallet/id1599570197.md - Rating breakdown: 5★ 16 · 4★ 4 · 3★ 1 · 2★ 3 · 1★ 12 ## Newest reviews (12 of 39) ### 2/5 — I can’t log back in *2025-11-11* I have my 12 phrases but still not letting me back in, I don’t know if i’m supposed to type the phrases all together, separately, with number next to them, I have tried a lot of things and still is not letting me back in, can anyone Help me with this? ### 2/5 — Eehhh *2024-11-27* No browser… come on guys.. can’t connect to dapps … ### 1/5 — Latest Update Broken *2024-10-24* The app completely freezes while trying to use it. I recommend fixing it asap or I fear Plug will lose many more users. ### 2/5 — Tokens Gone? *2024-09-29* ICP tokens transferred into wallet are not appearing in the balance but are shown in the transaction history. Can’t swap or transfer as they do not appear. Please advise. Also not syncing with browser extension. ### 2/5 — Tokens Gone? *2024-09-21* ICP tokens transferred into wallet are not appearing in the balance but are shown in the transaction history. Can’t swap or transfer as they do not appear. Please advised ### 2/5 — Swap Feature Not Working *2024-08-23* Half or more of all swaps I have done are erroring or failing. Also, my money is going into a black hole and not getting my ICP back. Try to do a reclaim and get error or fallback button doesn’t end up returning anything. Done using this app immediately. I am not going to keep pumping money in to do a swap and then it errors out with ICP not being returned. Moving on to something else. Beware, this is the experience I have been having recently. ### 1/5 — My Plug is not loading I have my password and secure recovery words *2024-07-10, version 1.2.0* Written down where can I go to have support? ### 3/5 — For Alpha *2024-02-10* It’s looking good but there’s a LONG way to go to reach the polish of Phantom. Wish there was a easier way to use an existing NNS account. Not entering my seed to find out. Will tinker until closer to Prod, then decide if it’s worth using. ### 1/5 — Scam site *2024-01-30* I lost a lot of money app crashes and allows bogus trades and keeps your money every other time ### 1/5 — Lost over $500 usd/ Unplug users from funds *2024-01-27* I used this to trade some crypto and lost a lot of coins. This app has no support and serves to only network users with scammers. Developers are not answering tickets or resolving issues via email, best keep your money on an exchange then hand it over to these guys. ### 1/5 — App is not functioning properly, lost half my funds *2024-01-08* Be careful, app is not functioning properly, I lost half my funds swap ICP for icx, support is not available, feels really bad for a finance app. ### 1/5 — Wallet *2024-01-05* I sent icp to plug wallet to buy a coin called sonic. I accidentally made a new wallet and it’s showing I have zero balance. How do I get my original wallet with my funds in it or was it taken? ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam wallet *2026-01-05* Stole my money ### 1/5 — Plug wallet *2025-07-17* I transferred of my 25ICP to buy dogmi then you see the number in there, but you can’t transfer it back or do anything with it. And just recently, I don’t even see the amount I had for the coin I had. They’re all gone I got scammed ### 1/5 — Bad transfers *2025-07-06* My usdc will not convert,transfer or swap to anything it’s almost like if it’s just gone it just says don’t have enough for fees or other error codes. ### 1/5 — Tokens Gone? *2025-01-17* ICP tokens transferred into wallet are not appearing in the balance but are shown in the transaction history. Can’t swap or transfer as they do not appear. Please advise. Also not syncing with browser extension. ### 1/5 — App keeps crashing on my iphone *2024-12-28* App keeps crashing on my iphone and i use the latest ios please fix ### 1/5 — Account recovery *2024-12-27* Poor performance 😡 I can’t use my phase seed to recover my account ### 1/5 — Fix *2024-12-27* I can’t seem to import my wallet and whenever I try to sign in the app keep bugging out fix this And ### 1/5 — App is crashing in ophone *2024-12-26* Very bad update of app update to kiya pr sirf name ka ### 1/5 — Worst wallet app i’ve ever used *2024-12-26, version 1.3.1* Fix your damn app nizzler ### 1/5 — Scammed my 4 icp *2024-12-13* I swap 2 times icp to ipaw my icp was debit but ipaw not received ## Most praised reviews (10 highest-rated) ### 5/5 — Best crypto wallet out there *2025-11-12, version 2.4.3* Cross chain Dex integrated wallet that works ### 5/5 — Only way I want to store my crypto *2025-04-11, version 2.0.0* So easy to use ### 5/5 — All you need for ICP action *2025-02-20, version 1.3.4* I love the wallet, has all you need to be involved with the ICP ecosystem ### 5/5 — I used it to hodl my McDOMS *2024-12-22, version 1.3.0* It’s a great wallet to hold McDOMS in, it shows the price and updates the value of your coin fast. ### 5/5 — Awesome *2024-10-07* Some improvements should be made but overall great wallet. ### 5/5 — What new is the app coming with??? *2024-07-11* What new is the app coming with??? **Developer response:** Now it's possible! We fight it and won! ### 5/5 — This app looks great! *2024-03-26, version 1.2.0* Loving this app so far, great design and no bugs. Branding is also amazing! I hav already recommended it to others. ### 5/5 — Great wallet! *2023-11-28* This is my go to wallet on ICP because every dapp seems to use it. Works great with Brave browsers also! ### 5/5 — Your customer is your business *2023-11-28* As long as your customer is happy your business will last forever **Developer response:** Now it's possible! We fight it and won! ### 5/5 — Fluide et pratique ! Bravo *2023-11-28* 👌👌👌 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*