# Plum Market — user reviews

> 44 indexed App Store user reviews of Plum Market by Stellar Loyalty, Inc., rated 2.80/5 from 113 ratings.

- Source: https://appshunter.io/ios/app/plum-market/id579066230/reviews
- App overview in markdown: https://appshunter.io/ios/app/plum-market/id579066230.md
- Rating breakdown: 5★ 37 · 4★ 11 · 3★ 7 · 2★ 14 · 1★ 44

## Newest reviews (16 of 44)

### 4/5 — Stop making clients do extra work

*2023-11-12, version 4.5.4*

If you are having a sale, please don’t make me sit on my phone and clip coupons - my Plum card should be enough.

### 2/5 — Super slow

*2023-06-18, version 4.5.2*

Why can’t Plum figure out how in the year 2023 to hire a competent developer to make this app actually usable? Very slow getting to coupons, and then fetching coupons while scrolling down the list.

### 2/5 — App very slow, coupon selection unreliable

*2023-05-07, version 4.5.0*

This most recent version of the app is very slow to use. It takes at least 30 seconds to load the coupon feed and then 5-10 seconds per item when you “clip” them. Most other apps load their feeds instantly and selecting items is similarly quick. Also, some coupons that are “clipped” don’t seem to save, reverting to unclipped status next time you open the app. The functionality is good and the app is well laid out. I appreciate the fact that receipts go into the app when I check out. But please work on the performance.

### 1/5 — Loads slowly

*2023-01-07, version 4.3.0*

Takes a long time to load, which is especially frustrating while shopping.
Doesn’t show award points.

### 1/5 — Horrible system for coupons

*2022-11-17, version 4.3.0*

It should be enough to have the app. It’s pretty ridiculous that you have to look at every coupon and clip it in order to get the sale. In an attempt to even things out, I wait until I’m up at the register, in line, clipping every coupon before I’m ready to check out.

Love the grocery store but the whole process is  so disrespectful of the customer’s time.

### 1/5 — Can’t use app

*2019-10-03, version 4.1.0*

Sooo aggravating! Even the store couldn’t get it to work!

### 3/5 — Needs Major Work

*2019-06-25, version 4.1.0*

The application is so slow. Therefore when I want to scan my Plum Market barcode I’m just standing there waiting for it to load. Also please please make the barcode available on Apple Wallet. It’s more than necessary at this point.

### 1/5 — Can’t log in

*2019-06-04, version 4.0.1*

Every time I try and create a new password it tells me it’s an invalid log in. I’ve always had a hard time logging into this app.

### 1/5 — Please bring app to modern technology

*2019-04-25, version 4.0.1*

Terrible app and sign up process. What a colossal waste of time for little benefit.

### 2/5 — Love the store, please make app experience as premium as the store experience

*2019-02-17, version 4.0.0*

Please invest in a good UX designer to help you with this app. Or revert to the fancy plastic cards used by Mariano's and Jewel. 

Initial sign up is a nightmare. Research some best practices on this. Your password constraints are very 2008. You should be compatible with iOS auto generated strong passwords.

I like to recommended your store to friends but am embarrassed to recommend to anyone who works in tech.

### 2/5 — Still a chore to use

*2019-02-16, version 4.0.0*

Requires too many clicks to clip a coupon. Not easy to sort coupons or click all at once. Annoying to use but still saves a few bucks. From time to time, i will try a new product because it has a coupon but it rarely turns out to be something I would buy again.

### 2/5 — Annoying

*2019-02-04, version 3.0.10*

The app is very inefficient. Developers have a lot of work to do. Great store!

### 2/5 — No good

*2019-01-21, version 3.0.10*

Terrible app! I’ve tried making an account multiple times and it tells me to add a character and I’ve done so many times! Unable to even use the app.

### 1/5 — Terrible

*2018-08-12, version 3.0.10*

I get kicked out every time I use this app. Not enough coupons. It is the WORST app!!!

### 1/5 — Don’t even bother

*2018-05-06, version 3.0.9*

Worst app ever. Won’t even let me sign in.  I’m trying to sign via my plum market account no luck. Tryna do it via Facebook and google and nothing. Why bother

### 1/5 — Useless

*2018-04-26, version 3.0.9*

App stopped working about 3 months ago. All I can use it for now is to bring up the bar code. Everything else is blank. Won’t show coupons, store sales, rewards, or messages. I have to go to the website to clip coupons. The whole experience is a royal PITA.

## Most critical reviews (10 lowest-rated)

### 1/5 — App doesn’t work

*2026-04-11, version 4.5.10*

Cannot scan membership barcode in store and no option to search for products in the app

### 1/5 — Plum Market: Five-Star Aisle, One-Star App

*2026-03-11, version 4.5.10*

Plum Market is making a significant push into the Palm Beach Gardens market with its upcoming PGA Boulevard location, but there is a jarring disconnect between its high-end physical branding and its archaic mobile app. Despite hosting a dedicated promotional tent outside the construction site specifically for app downloads, the digital platform feels like a relic from 2016, lacking the "Live Well, With Taste" aesthetic found in-store. In 2026, a brand's app space is a direct reflection of its identity, and this outdated interface undermines the upscale experience the store aims to provide. While the physical store appears beautiful and full of potential for its late March opening, the digital storefront requires immediate investment to match the quality of the retail space and meet the standards of the modern, AI-integrated shopping era. You guys are stepping into Florida now. Stakes are high.

### 1/5 — Issues issue issues

*2025-01-10, version 4.5.7*

Doesn’t load quickly. Coupons don’t always apply. Logs me out and won’t let me log in, password recovery doesn’t work.

### 1/5 — Terrible app, all glitches

*2024-12-21, version 4.5.7*

This is the worst store app I’ve ever used. Never works and full of tech glitches. Do better!

### 1/5 — Coupons don’t stay checked

*2024-12-04*

They need to fix this app. It doesn’t work right.

### 1/5 — Too slow to use

*2024-12-03, version 4.5.7*

It’s so slow loading and very unorganized

### 1/5 — Basically unusable

*2024-02-23, version 4.5.4*

App chronically returns experiencing technical issues, especially won’t allow sign in, won’t allow password reset or send reset email.  This prohibits access to coupons which are only in app.  App also would not allow submitting feedback, even when it solicited such with a pop up

### 1/5 — No Apple Wallet card!

*2023-10-16, version 4.5.3*

This app should use Apple Wallet for the loyalty card.

### 1/5 — Too slow to clip coupons and load

*2023-06-20, version 4.5.2*

Simply too slow to clip coupons and open the app or any pages.

### 1/5 — Where is my reward?

*2023-01-14, version 4.3.0*

Don’t work well, slow loading and workflow. Confusing and so far already lost two reward coupons.

## Most praised reviews (10 highest-rated)

### 5/5 — Love the coupons

*2023-06-28, version 4.5.3*

This new version of the app is way faster than before plus I love being able to check out with coupons and rewards.

### 5/5 — Receipts straight to the app

*2020-07-24, version 4.2.0*

The Plum App is amazing!!!!! The fact that I can pull up my account and see all my receipts makes my life so much easier! The barcode does take a second to load at the register but knowing that I always pull it up ahead of time.

### 5/5 — Great!

*2018-08-05, version 3.0.10*

Easy to see all my coupons and rewards! Sleek, fun, and classy just like Plum!

### 5/5 — Healthy geek

*2018-05-24, version 3.0.9*

Love using this app. The coupons and rewards have been great. Easy to navigate! Thanks  plum market team!

### 5/5 — Great app

*2017-12-13, version 3.0.8*

Easy to use and saves me money! I really like the way I can browse and find coupons  and choose which ones I want to use before I go to the store. No need to do anything at the checkout. Thanks!

### 5/5 — Works well for me

*2017-11-27, version 3.0.8*

I shop at plum once a week or more and this app makes it easy to use program coupons and rewards cash.  Love it, thanks Plum!

### 5/5 — Healthymichigan

*2017-07-28, version 3.0.0*

Great app. Easy to keep track of my $10 rewards. I always lost the emails.

### 5/5 — Yee

*2017-07-26, version 3.0.0*

Cool

### 5/5 — Gluten free

*2017-07-21, version 3.0.0*

So many gluten free options at this place, important because my husband has celiacs for 4 years. Staff is friendly and helpful and gave me this app for my coupons.

### 5/5 — Yay!

*2017-07-20, version 3.0.0*

I can't tell you how much I've wanted Plum Market to up their app game. Finally I can use multiple coupons at once and save more money at an expensive store all on my phone! Thank you!!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
