# Plum — user reviews > 21 indexed App Store user reviews of Plum by IOOF Service Co Pty Ltd, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/plum/id1492650630/reviews - App overview in markdown: https://appshunter.io/ios/app/plum/id1492650630.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (2 of 21) ### 1/5 — A waste of time *2020-10-21* You can only view your balance and last contribution. You are a major organization. Did you get the work experience student to develop this in their coffee break? Don’t bother. **Developer response:** Hi Oz in Toyko, Thank you for bringing this to our attention, we’ll pass your feedback to our app team. ### 1/5 — Not much useful *2020-09-25* Except the snapshot of my account balance, there is nothing much to do in this app. What’s the point of developing an which asks you to navigate to webpage for any transactions? **Developer response:** Hi Krish9a, We’re sorry to hear that you haven’t had a great experience using our app, we’ll pass on your feedback. ## Most critical reviews (10 lowest-rated) ### 1/5 — Transactions fail to display *2026-07-03* Poor app that no longer shows the actual contribution transactions and only shows the total current balance. Why have an app which just directs you to use the web instead ? **Developer response:** Hi, we're sorry to hear the app isn't working as expected. We'd love to find out more about the issue. Please email us at service@plum.com.au or call us on 1300 55 7586 so we can investigate this further. ### 1/5 — Sub par *2024-12-03* The app could offer so much more than just the balance. Even a simple performance graph would be nice. **Developer response:** Hi, Thank you for the valuable feedback and suggestion, we'll be sure to pass this on. Have a nice day! ### 1/5 — Very basic *2024-11-25, version 1.6.0* Extremely basic compared to other superfund apps e.g. Aware Super. ### 1/5 — Really quite useless *2024-04-29* Can’t see the fees I’m paying for my fund. Can’t see anything useful in terms of a return history. Only displays balance and a contributions history. Useless. **Developer response:** Hi Grasscutta, We're sorry to hear that. We’ve developed the app so that our members can have quick and easy access to their number one online action – checking their super balance. We recommend you access your account via our secure site at plum.com.au. ### 1/5 — Cannot log in *2022-05-16* After resetting my password, finding out my membership number and so on, the app still doesn’t allow me to log in **Developer response:** Hi Point1209 We're sorry to hear that you're experiencing issue on the app. We'd love to find out more about the issue and help you out. Please email us at service@plum.com.au or call us on 1300 55 7586. ### 1/5 — Would give it no stars if I could I wouldn’t even call it an app *2021-04-24* Why even call it an app where you can only view your balance? Are you listening to your customers with the information they want from an app? This app should allow you to access all the information as per the Plum site rather than getting on a computer! The information provided is also up to 5 days old? Maybe with the transfer of new ownership they will listen to their customers and provide what customers actually want rather what they think they need.😡 ### 1/5 — No benefit *2021-01-20* Can only see last contribution and total balance. Cannot see statements / contribution history. ### 1/5 — Could do more *2020-12-11* Would love to see this app updated like most other super apps where there is a lot more than just seeing last payment. My past super apps you’ve been able to access almost everything the same as web. Kind of makes this app pointless as you can’t do anything. I’ll delete and just use website. ### 1/5 — My account not supported *2020-10-23* Load app only to find out my account is not supported, waste of time. **Developer response:** Hi cantselectnickname, We're sorry to hear the app isn't working as expected. We'd love to find out more about the issue. Please email us at service@plum.com.au or call us on 1300 55 7586. ### 1/5 — Basic *2020-10-22* Basically this is an app to check your balance/latest contribution and links you to the plum website if you need anything more. There is no other function. Considering the huge cost of developing an app. This is a waste of money by a company that’s sole existence is to invest peoples money. Not a good look. Add more features and give the app some capability. **Developer response:** Hi Corka85, We’re sorry to hear that you have not had a good experience. We will take your feedback onboard. ## Most praised reviews (9 highest-rated) ### 5/5 — Getting Better!!! *2023-04-18* Started with NOT much, but with each update it’s really getting good! Well done!! Keep going with additional features please! **Developer response:** Thank you, Trigsy, for your great review. We’re happy that you’re enjoying the app. ### 5/5 — Easy & simple *2020-09-30* Nice simple app. Love that it has easy access to view my super. Can’t wait to see where it goes from here!!! **Developer response:** Hi kk12250, We're glad you're enjoying the app! We'll be sure to pass your feedback on. ### 3/5 — Inconsistent *2026-05-17* App works only some of the time. Even though I don’t need to access this app very often, it seems when I do have the need, I’m continually needing to delete it and redownload. Frustrating to say the least. Today I needed up having to wait until I was back home and in front of my desktop to access my superfund. Having a company as big as Plum trusted with my money and having a glitchy app is frustrating. **Developer response:** Hi, we're sorry to hear that you're experiencing issue on the app. We'd love to find out more about the issue and help you out. Please email us at service@plum.com.au or call us on 1300 55 75 86. ### 3/5 — Update your maintenance date *2024-11-22* The message date on your maintenance popup is outdated. Its giving wrong info to customer **Developer response:** Hi GrvPandey, Thank you for letting us know. We have removed the outage message, this should no longer been an issue. ### 3/5 — A work in process *2022-06-17* Before the current update it was your total and that all. With this update, you know there a plan to build something great **Developer response:** Hi bradley7Chess, We're glad you're enjoying the app! We'll be sure to pass your feedback on. ### 2/5 — Initial release has very limited functionality *2020-10-21* Would like to have more functionality from the website (transaction history, performance, portfolio options etc.) **Developer response:** Hi Marfs89, Thank you for sharing your feedback, we'll be sure to pass this on. ### 2/5 — Very limited *2020-10-20* Very limited in features at the moment which doesn’t provide a lot of value. Hopefully these are added in future versions. Things like unit prices and history, performance, contribution history etc. If the features aren’t improved then it will just be another app taking up space that will eventually be deleted. **Developer response:** Hi Hawksboy321, Thank you for your suggestions, we'll be sure to pass this on. ### 2/5 — Terrible *2020-10-06* Shows no detail of an account. Just the balance which is a day older than the website. The app has no functionality at all to see balance by investment option, performance, statements, fund details, asset allocation? What a joke. Come on plum. This app is stupid. Your supposed to be saving us time, not wasting it. This version should not have been released or even publicized in your home page. It’s not even worthy of version of 1.0 **Developer response:** Hi poyz, sorry you haven't had a good experience. We’ve developed the app so that our members can have quick and easy access to their super balance and last contribution. However, we appreciate your suggestions, we'll be sure to pass this on. ### 2/5 — View balance only? *2020-09-29* Just downloaded the apps, logged in and perplexed. Am i only able to view current balance, last contribution made, and then proceed to log out? Is this just a beta apps? **Developer response:** Hi LovelezArcher, Thank you for sharing your feedback. We’ve developed this new app so that our members can have quick and easy access to their number one online action – checking their super balance and last contribution made. For other information, we recommend you access your account via our secure site at plum.com.au. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*