# PLUS App (Official) — user reviews > 50 indexed App Store user reviews of PLUS App (Official) by PLUS MALAYSIA SDN. BHD., rated 3.50/5 from 2 ratings. - Source: https://appshunter.io/ios/app/plus-app-official/id1439887531/reviews - App overview in markdown: https://appshunter.io/ios/app/plus-app-official/id1439887531.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 0 ## Newest reviews (13 of 50) ### 2/5 — Events feature not working *2025-09-24, version 3.160* I cant use the Events feature in the Plus Passport. Has been few days ### 1/5 — Unable To Create Account *2024-12-07, version 3.144* In spite of several attempts over different days, I failed to create an account. There was no indication of any errors while filling out the form or after registration was supposedly completed. Each press of the account creation button yielded absolutely no response at all. Chatbot suggested checking my email spam folder. Nothing there either... and I don't think anyone from PLUS will be responding to this. Not in this lifetime anyway. ### 1/5 — Low Quality *2024-08-26, version 3.141* Doesnt work. Waste of time. ### 1/5 — Unabale to create the account *2024-05-16, version 3.136* Cannot register ### 1/5 — Rubbish Apps *2024-04-12, version 3.133* Cannot even load the page! ### 1/5 — Useless *2024-04-07, version 3.133* I want to create account, but it says my phone number have been used. This is my first time download the apps and want to create an account, how come that my phone number have been used? I don't received any TAC too. ### 1/5 — Point *2023-11-06, version 3.122* Why my point will become -134,I never redeemed any thing also?if really scare us use point to redeem food or anything,pls delete this app in apps store,no people download,the plus will earn more,what a idiot apps ### 1/5 — Plusmile point become negative *2023-10-24, version 3.121* Please fix it. And the point exchange can’t be use. ### 1/5 — Brainless *2023-07-29, version 3.118* You guys should really hire someone professional to study your toll system Especially the routes coming into KL eg sg besi toll this toll booth is a bottleneck which has been there for years but still plus is unable to rectify even my 7yr old nephew can understand the bottleneck effect If you cant solve the issue then dont create an issue ### 1/5 — System keep down *2023-03-06, version 3.116* Status can’t get updated, keep failed. Please make the system more stable or give some notice if the system is down! This bugs should not be appeared when the customer uses it! ### 1/5 — Voucher Codes Not Loading *2022-12-18, version 3.113* The voucher codes are not loading/appearing at all. I’m unable to redeem anything. The green circle keeps loading and loading forever. My internet connection is good, I have tried reinstalling the app as well. ### 2/5 — Put Markings for the Live Traffic View *2022-05-11, version 3.105* It would be great if the Live Traffic View can include marking/legend to show which traffic is heading north & south. Right now, it’s not shown and user can only guess. Not really that helpful. ### 1/5 — Wasting time *2022-01-30, version 3.105* After the new design of their app . Every tab I click in , it’s just loading and loading …I can’t watch the live traffic…. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to log in *2026-05-03, version 3.170* Cant even log in for days better dont do apps la. ### 1/5 — Traffic jam most the time! *2026-02-20, version 3.167* Kadang2 kadang2 hang! See your luck lah! Over promised, under delivered! ### 1/5 — Cannot login *2026-01-15, version 3.166* If possible, I’ll give ZERO Star. Can’t log in even reset password. ### 1/5 — Unable to login *2026-01-02, version 3.165* Super lousy app. Not able to login the app! Pls fix the bugs asap so that we can redeem the vouchers! ### 1/5 — Lack of Instore voucher *2025-09-04, version 3.160* It has been 2 months I’ve waited for at least for dunkin donut voucher to come back, but I can only see one in store voucher that is kart. And for RNR I went to the places that is available on the app, but the merchants at RNR said “we no longer accept this”. I hope PLUS to fix this, and have more instore collaborators for redemption. Thanks ### 1/5 — Poor User Interface *2025-06-30, version 3.156* Used to be able to use app fine. Past few weeks onwards keep having issues tracking my order redemptions, orders still “In Progress” for almost a month, and even have issue logging in. ### 1/5 — Unable to Exchange Points *2025-06-20, version 3.155* I hope i can exchange my points to Bonuslink points ### 1/5 — CANNOT CREATE AN ACCOUNT *2025-04-05, version 3.153* I have tried several times to register but no email received. PLEASE FIX ### 1/5 — Live camera *2025-03-04, version 3.152* Super Delay camera ### 1/5 — Can’t register account *2025-01-03, version 3.146* I had a few times to sign up an account, but when i proceed. Its took a long time but still didn’t complete register, it’s more than 1 weeks, I had been try it ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use app *2023-12-15, version 3.125* The interphase of app is straightforward and seamless. Would recommend downloading this app especially if you are travelling long distance. Very helpful with traffic updates so far! ### 5/5 — Point *2023-09-03, version 3.120* My plusmiles point suddenly become (-2253) Why the points will become “negative amount? ### 5/5 — Must have app for all drivers *2023-07-09, version 3.118* Called the hotline for help as I have a tyre issue but I couldn’t give them the exact location so was told to download the app. Used to SOS function where it can detect my location. Help came less than 10 mins to fix my spare tire. ### 5/5 — Loving it so far. Please update *2020-02-04, version 2.42* Great apps can easily plan your journey with the live feed camera, and also estimate toll fares. But i dont think the toll fare is the latest one as per discount of 18% given by govt? Or is it? ### 4/5 — Unable to create an account *2024-11-28, version 3.144* I had try few times to sign up even try to sign up at different day, but still not manage to create an account. I really hope the developers can fix the problem 😩 ### 4/5 — Nice app *2018-12-25, version 1.05* Finally an official app that calculates toll charges (for PLUS highways only) and also provides pseudo-live camera feed of highway cameras along journey route. I think once the traffic info is integrated into the app, it’ll become much more useful. Keep it up guys 💪🏼. ### 3/5 — Back button always lagging.. hang up *2025-03-13, version 3.152* Done register-ok but after open out , having lagging -hangup when back to home page.. anyway good to have these apps.. admin need to update the apps from time to time ### 3/5 — Loading *2024-05-28, version 3.136* My apps took forever to load plus miles point for r&r… ### 3/5 — The UI *2024-05-22, version 3.136* The apps function so good! But the UI look like the government apps. Haha. ### 3/5 — crashed *2020-06-18, version 2.499* after updates, apps keeps crashed .. please do something. tq --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-23.*