# Plus Fitness Member — user reviews > 68 indexed App Store user reviews of Plus Fitness Member by VIVA Leisure, rated 4.80/5 from 6 ratings. - Source: https://appshunter.io/ios/app/plus-fitness-member/id1612191369/reviews - App overview in markdown: https://appshunter.io/ios/app/plus-fitness-member/id1612191369.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (15 of 68) ### 2/5 — Doesn’t work *2026-08-10, version 2.10.0* Only shows a grey screen im actively paying for a membership and can’t even access the gym ### 2/5 — Keeps logging out *2026-06-09, version 2.6.0* It is very annoying that it keeps logging out every week. I have to stand outside in front of the door and log back in with email id, and email verification. How ridiculous. I started using my physical door key fob!! ### 2/5 — App feedback *2026-05-31, version 2.6.0* Can the app include details on all my last visits and locations. Will help with me keeping track. Also if we can monitor exercises done within the app too ### 3/5 — Logging out *2026-04-20, version 2.5.9* Regularly logs me out. I use it only to open door and often I have to stand outside of the gym and wait for the security code. It is not a banking app - you don't need auth token to expire every month - at least use SMS and remember phone number, so restore is quick. ### 1/5 — Problem *2026-02-21, version 2.5.9* The application for entry is unstable and constantly fails. ### 3/5 — Logs me out quite frequently *2026-02-17* It logs me out quite often and I have to stand in front of the gym entry door and do the credentials all over again. What a pain!! ### 1/5 — App doesn’t support on iPhone X *2026-02-10, version 2.1.7* Apple still support iPhone X but your application doesn’t support on the latest upgrade with that I lost the access to the gym and no response from the support team. Really disappointed with the latest patch or upgrade! Not sure whether it’s a developer issue or the company decision to support only the latest version of ios. ### 1/5 — Not good *2026-02-08, version 2.3.3* It’s bad ### 1/5 — Needs to not log out *2026-02-08, version 2.3.3* Pretty simple. Make it not log out as you don’t need this to log out. As that would mean the app would always work. Is that a lot to ask? ### 1/5 — Ongoing Updates Disrupt the User Experience *2026-02-07, version 2.3.3* The app is generally easy to use, but the ongoing and frequent updates are frustrating. ### 1/5 — Completely useless app *2026-01-26, version 2.2.3* Bring back the old app, with workouts etc, so dumb to go away from it just for digital access function that is so unreliable ### 1/5 — Disappointed *2026-01-22, version 2.2.1* Logs out from app on regular basis, seems login expires once in 2 weeks or so, big problem when you stand outside of the door and can not enter, then you spend 10 minutes under rain to login back. If this is a key app - why to expire login so fast ### 1/5 — Worst app and IT *2026-01-11, version 2.2.1* The entry into clubs sometimes works and sometimes doesn’t. The app and on line website is rubbish. ### 1/5 — Keeps logging out *2026-01-08, version 2.2.1* Very annoying to be stuck outside gym just because I’ve been logged out and still waiting for verification code to be received ### 1/5 — Can’t open the door after update *2025-12-17, version 2.2.0* Can’t open the door after update ## Most critical reviews (10 lowest-rated) ### 1/5 — Blank white screen *2026-09-02, version 2.14.3* I don’t know why it shows a blank screen when opening the app, very disappointing now I have to buy a access card from the gym which is fine it’s $30 but it’s just annoying. ### 1/5 — It often requires email verification *2026-07-26, version 2.8.0* It often asks for email verification when you are in rush and trying to get to the gym. Your access is temporarily suspended until the verification is done. ### 1/5 — Making members stand in the rain waiting for an email code is ridiculous *2026-07-12, version 2.6.0* At least once a week we are stuck at the front door of the gym typing out our email & waiting for a verification code before we can enter. My email won’t even save to make things quicker. It’s even worse that I’m in a moon boot. Please fix this ASAP! ### 1/5 — App not working, cannot access gym *2026-06-23, version 2.6.0* I am an active plus fitness member, but the app only shows a grey screen when I open it and never loads, I’ve tried restarting my phone, deleting and reinstalling the app and use both WiFi and mobile data but the issue still happen. Since I need the app from gym access , this affect my ability to enter the gym outside staffed hours. Please fix the grey screen issue so member can use the access feature properly ### 1/5 — ITS A SCAM. DONT JOIN THE GYM. *2026-06-20, version 2.6.0* The app does not work at all, contacted Lidcombe plus fitness they stated they do not provide key fobs and access into the gym is through the app. Do not sign up to plus fitness. ### 1/5 — Can’t access gym *2026-05-14, version 2.5.9* Half the time this app doesn’t even let me enter as it tells me there is no gym even though I’m standing right in front of the door. I often end up just having to wait until someone leaves. The old keycards are much more reliable. ### 1/5 — App issues ongoing *2026-05-01, version 2.5.9* Truly awful app. Keeps logging you out and asking for code validation. Hours later no code has been sent. Tried resetting and sending code over and over again - 2 hours later code arrives and app timed out so you have to request another code. ### 1/5 — App logs you out consistently *2026-03-23, version 2.5.9* You’re driving, you arrive at the parking gate for the gym, reach for your phone, open the app - and you’re logged out with traffic queuing behind you. So you need to enter your email, open your mail client, copy the code, then log in. Can we not have FaceTime or Biometrics that prevent being booted out every 10 days? ### 1/5 — App always logging out *2026-03-11, version 2.5.9* Super annoying at 5am when trying to go to the gym ### 1/5 — Keeps logging users out *2026-03-11, version 2.5.9* This app will constantly keep re authenticating you, like it thinks it’s a bank or something. ## Most praised reviews (10 highest-rated) ### 5/5 — Gym equipment *2026-02-11, version 2.4.0* Good gym, good staff and good clients. Equipment could do with an upgrade. ### 5/5 — Best gym every glad every one’s best friends and family members *2026-01-30, version 2.2.3* Love gym Best gym every glad every one’s best friends and family members every ### 5/5 — Woodvale gym *2025-11-28, version 2.1.7* Woodvale gym is the best small gym in Perth, run by absolutely lovely people who are so friendly and helpful. Thanks guys James Cunningham ### 5/5 — Good *2024-08-16, version 1.0.67* Good ### 5/5 — Review of the app *2024-06-20, version 1.0.67* I’ve seen a lot of people struggle using the app so I’m here to explain the issues. You cannot sign in and use the app without first getting an invitation from the plusfitness you signed up at. They must send a special invitation via email which grants the access. After that you should be able to have access to all Plus fitness gyms. Just make sure to enable location tracker otherwise the app won’t work accurately as it won’t know where you are. Hope this helps 💪. ### 5/5 — Very convenient *2024-04-27, version 1.0.67* Has worked perfectly for me so far, much prefer to carrying a key fob that I would always forget. ### 4/5 — Great *2026-03-25, version 2.5.9* I do wish this app had workout s designed into it ### 4/5 — App *2026-02-28, version 2.5.9* App doesn’t always work ### 4/5 — Feature *2025-12-17, version 2.2.0* I’d give it 5 stars if I could check how crowded the gym is from home before heading out. ### 4/5 — NOT KEEPING PEOPLE LOGGED IN TO THE APP ALMOST A PERFECT APP *2025-12-10, version 2.1.7* Needs to stop asking people for a code every so often to use the app and just remember members information but overall it is very quick and convenient to use nearly a perfect app but just that could be improved so 4/5 stars --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*