# Plus500 Trading — user reviews > 272 indexed App Store user reviews of Plus500 Trading by Plus500 Ltd, rated 4.23/5 from 7,417 ratings. - Source: https://appshunter.io/ios/app/plus500-trading/id417962622/reviews - App overview in markdown: https://appshunter.io/ios/app/plus500-trading/id417962622.md - Rating breakdown: 5★ 4,336 · 4★ 746 · 3★ 328 · 2★ 147 · 1★ 930 ## Is Plus500 Trading safe? Plus500 Trading appears safe based on user ratings. The AppsHunter Safety Score for Plus500 Trading is 85 out of 100. This assessment is based on 7,417 user ratings, with an App Store average of 4.2 out of 5. Of 6,487 App Store ratings, 78.3% point to a safe experience, 5.1% suggest some concerns, and 16.6% point to a risky experience. ## Is Plus500 Trading legit? Plus500 Trading appears to be a legitimate app. The AppsHunter Legitimacy Score for Plus500 Trading is 93 out of 100 points across 7 verification signals from App Store and developer data. ## Newest reviews (13 of 272) ### 1/5 — Ahmad *2026-08-11, version 26.7.0* I have had an extremely disappointing experience with Plus500. The platform may look simple and professional, but my experience with the company has been frustrating from start to finish. The customer service is extremely disappointing, and getting clear and helpful answers when you have an issue feels unnecessarily difficult. The account verification and review process has also been stressful and, in my opinion, far too complicated. What I find most frustrating is the lack of transparency and the feeling that the customer is not being properly supported when problems arise. When you are dealing with your own money, you expect a financial platform to provide clear communication, reliable support, and a straightforward experience. Based on my experience, I would not recommend Plus500 to anyone looking for a platform where they feel properly supported and valued as a customer. Very disappointing experience. I expected much better from a company of this size. ### 1/5 — Below average *2026-08-10, version 26.7.0* Below average service. No phone support. Keep asking for same documents again and again. No PII management ### 1/5 — Very slow *2026-08-10, version 26.7.0* Crashed while trade. ### 1/5 — Poor service *2026-07-31, version 26.6.6* Expensive ### 1/5 — WORST trading App ever *2026-07-31, version 26.7.0* I wish I never used this app, it is buggy and keep freezing causing me to loose lots if money. I am preparing my case and will take them to the court very soon. ### 1/5 — Rip off waste of time *2026-07-15, version 26.6.6* Don’t waste your time. ### 1/5 — Its a scam guys they will eat your money dont fall for it *2026-07-13, version 26.6.6* Scam ### 1/5 — Plus 500 restricted my withdrawal *2026-07-10, version 26.6.5* Plus 500 team asking me to provide something my bank don’t provide. I had to replace my debit card because it was faded and couldn’t upload photo of it. Plus 500 team asked for card statement that Nat west don’t provide. After providing bank statement with clearly indicating from each account and when it was transferred to plus 500 it is still not enough for account verification. ### 4/5 — Feedback from Pankaj *2026-07-01, version 26.6.5* There is no option to open buy sell on the chart screen itself making it convenient to trade, instead it takes you to the home page. Also, this transition is a bit slow for high frequency trading. ### 1/5 — Fishy *2026-06-24, version 26.6.0* Had some good positions but they suddenly closed my account!! I was with them for years , when asked them what is the reason they just said they reserve the right to close accounts without reasons. ### 1/5 — Be careful *2026-06-22, version 26.6.0* You are sure to lose money here, when traders to lose they will leverage higher and when traders are probable to win, they will give you no leverage at all! ### 1/5 — Scam *2026-06-21, version 26.6.0* Today these people took advantage of the news in Iran (strait of Hormuz closing again) they waiting for the oil market to open so people would start putting their buy orders in, 20-30 minutes later they shut off the app servers and no one can get into their accounts. When they eventually allow me access to my account I’m expecting my all my equity to be gone. This is the second time this has happened to me ### 1/5 — Terrible Customer Service *2026-06-12, version 26.6.0* I’m unable to withdraw my $1000 deposit without giving them another form of documentation after already providing 3 other forms of documentation I haven’t even been able to trade with the money and just want it refunded but they refuse to do so it has been 2 weeks without any helpful update!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Do *2026-09-15, version 26.8.2* This is like casino ### 1/5 — Money pit *2026-09-10, version 26.8.2* Garbage site charging an arm and a leg for trading. Be careful of major hidden costs. I have losts thousands and only realised now why. Stupid overnight funding charges. Pretty much impossible making decent money here. Never again ### 1/5 — Scam *2026-08-27, version 26.7.0* Online Scam ### 1/5 — Tranferred in different account *2026-08-18, version 26.7.0* I entered details to with withdraw and money been transferred to my other account and details already been deleted from account before transfer and it was my credit card and have to face loss of problem ### 1/5 — Think twice *2026-08-17* ⚠️ Think twice before holding CFDs long term My experience with Plus500 has taught me an expensive lesson. Around two years ago I opened a Tesla position equivalent to about 3.5 shares at ~$176 each. Tesla subsequently rose to around $369 per share. However, over the period I held the position, approximately £450 was deducted in charges. I accept that this was a CFD, rather than direct ownership of Tesla shares. My concern is the extent to which the ongoing financing charges accumulated while I held what I regarded as a long-term investment. I have raised this with Plus500. To date, they have not offered any refund or compensation; their response has essentially been that the position was a CFD and therefore the charges applied. That may be contractually correct, but my experience highlights something I think potential customers need to understand very clearly: a CFD is not the same as owning the underlying shares, and holding one for years can result in substantial ongoing charges. If you’re investing for 5–10 years, read and understand the financing charges before using Plus500 CFDs. I personally wouldn’t use a CFD for a long-term investment again. I’m sharing my experience so others can make an informed decision before putting their money in. **Developer response:** CFDs are leveraged financial instruments engineered primarily for short-to-medium-term trading rather than multi-year buy-and-hold investments. Because overnight funding rates apply to maintain leveraged positions past daily market closes, holding a position over long periods will incur cumulative charges. All fee structures, overnight funding rates, and instrument conditions are fully transparent and visible within the platform prior to opening any position. While we appreciate you highlighting the fundamental distinctions between CFDs and traditional stock ownership, our pricing terms are explicitly communicated at all times to ensure traders can manage their positions effectively. If you would like a detailed breakdown of your account statements or overnight funding calculations, please contact me directly at eugene.g@plus500.com. ### 1/5 — DONT DOWNLOAD *2026-08-16, version 26.7.0* It’s all scam ### 1/5 — AVOID THIS JUNK. So many other, better investment portals!! *2026-08-16, version 26.7.0* Wow, this exchange app is absolute garbage!! I use a handful of other investment/trading apps, so many are way better than this junk!! ### 1/5 — Slow service *2026-08-12, version 26.7.0* Verifying account is super slow, the app always have a glitched. The self updating version is not even working. They offered to do it manually, but they’re asking for ID rather than a client number or something. It’s very strange to be given ID and things just like that. Hopefully your way or securing or your system updating is set to change. ### 1/5 — RIP off stay away *2026-08-11, version 26.7.0* I invested a small amount in what I presumed was shares , the shares doubled in 2 years I lost 1/2 the value of my investment . Their charges are extortionate , stay away if you plan long term investment. ### 1/5 — 可疑交易 *2026-08-11, version 26.7.0* The apps automatically take a order in my account. That is not order by myself and the apps didn’t send any about this transaction massage to me .I contacted Plus500 but couldn’t solved it immediately and this transaction still hold in my account over 8 hours now.I feel my account balance is not safety in that situation. Can I make a complaint or take a legal action. ## Most praised reviews (10 highest-rated) ### 5/5 — Dont use this trading platform *2026-09-21, version 26.8.2* You are a bunch of theives ### 5/5 — Riley *2026-08-24, version 26.8.0* Really helpful at the start with the prop money I suggest doing that first ### 5/5 — Easy *2026-08-09* Easiest way to trade in forex so relaxing . No extra unnecessary charts and icons Wow finally plus 500 in canada I used to trade with it 23 years ago .before anyone know what trading is **Developer response:** Welcome back! We are thrilled to hear you are enjoying our streamlined platform design and clean layout now that we're available in Canada. Thank you for your long-standing support and kind words—it is great to have you trading with us again! ### 5/5 — Next level Teading *2026-07-24, version 26.6.6* Excellent Trading Platform ### 5/5 — Easy to use *2026-07-23, version 26.6.6* I find +500 the easier platform to day trade ### 5/5 — My plus’s 500 experience *2026-06-27, version 26.6.0* When I first got the app I was spectacle but now I have a deeper understanding of it it’s a extremely good app/ website the hud is clear and simple there’s a demo mode and lots of tools and support there deposits and withdrawals and short and simple and they have ai analytics to help you make a good decision the customer service is great I had a conversation with a employee named llia and they had fast and easy to understand responses they were polite and helpful I would definitely recommend this app to anyone who is interested in investing ### 5/5 — Easy to use *2026-06-15, version 26.6.0* Easy to use no issues at all ### 5/5 — Easy to use and fast *2026-05-26, version 26.5.2* Should build in a way to view your portfolio as a pie chart. Help to look at overall exposure and diversity. ### 5/5 — 5 Star *2026-05-13, version 26.5.2* Most user friendly CFD platform. Opening and closing contracts are easy and quick ### 5/5 — Scammers *2026-04-26, version 26.4.2* Wtf at all they are still my money and even don't want to help --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-15.*